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Click here or scroll down to respond to this candidateCandidate's Name
Human resourcesOrlando, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI would love to join a team that can appreciate my skills and I have room to learn and advance within the company.Work ExperienceManager on duty customer service agent chat, senior agent and Call back deptU-Haul - Orlando, FLJanuary 2012 to PresentI managed agents and trained them on a chat line . I answered customer emails that had complaints regarding their U-Haul rental. I made reservations. I resolved customer complaints and did customer action file and resolved them all. Current position. I call back customers and send out promotions text to customers who start a quote online and I call the customer if they respond yes to the text sent and make a reservation. I also send out equipment distribution offers to existing reservation customers that offer customer auto transport and trailers to take them to the state they are moving to with their truck rental they currently have. Spa of Thornton ParkSpa - Orlando, FLJanuary 2001 to July 2007I ran a spa and did reservations and maintained the spa over all inventory and tips and quick books. I also collected debt from customers that had bounced checks and collected the funds.EducationskillsSales force systemQuickbooksAdministrative experienceChat systemCommunication skillsCollectionsSales managementMultilingualOutside salesPublic speakingCustomer serviceFront deskNegotiationMaintenanceAssociate in human resource managementValencia College - Orlando, FLJanuary 2018 to PresentHigh school diploma in General StudiesColonial High School - Orlando, FLAugust 1998 to July 2000 |
