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Title Customer Service Business Development
Target Location US-FL-Plantation
Email Available with paid plan
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Candidate's Name
B u s i n e s s Development E xecutiveEMAIL AVAILABLE  PHONE NUMBER AVAILABLEStreet Address
PROFILEHighly accomplished professional with over15 years of experience in deliveringunparalleled customer service excellence.Possess a record of enhancing profit marginsand projections. Reputable for businessidentification and transforming businessopportunities into lucrative commercialventures. Adept at leading high-performancecross-functional teams to consistentlyachieving notable results.AREAS OF EXPERTISE Turnaround & High-Growth Strategies Strategic Planning & Implementation Key Account Management Business Growth Initiatives Project Lifecycle Management Public Relations Management Customer Service Excellence Vendor/Stakeholder Relationships Team Leadership & DevelopmentEDUCATIONB.S., Communications & JournalismUniversidad de La SabanaBogot, ColombiaCERTIFICATIONS Florida Residential and CommercialEvictions Procedures Course, 9/2016 Fund Basic Affiliate Training Diploma,4/2017 Florida Notary Public Certification,(Expires 6/2026) Florida State-Required Online NotaryEducation (Expires 6/2026))SKILLSLanguage and technical: Spanish (native)Portuguese (fair command), Microsoft OfficeSuite (Word, Excel, PowerPoint, Outlook)Dynamics GP, Adobe Acrobat, Double-time.PROFESSIONAL EXPERIENCESenior Processor/ Legal Executive Assistant / Office Administrator, 8/2015 to Present Orion Title& Escrow LLC/ Manuel Diner, P.A, Fort Lauderdale, FL, US Build value-added relationships with service providers and third parties to augment acquisition of key legal documents for commercial or private deal purposes. Streamline legal document preparation tactics to facilitate transactions and profitability. Develop and maintain strong relationships with real estate agents, lenders, and attorneys, leading to a consistent stream of referrals and repeat business. Successfully process a high volume of real estate transactions with a minimal error rate, ensuring clients title are clear for transfer. Leveraged industry expertise to optimize professional service delivery  triggered a 30% client portfolio increase.Business Development Manager, 5/2014 to 6/2015Intcomex, Miami, FL, USInitiated growth by providing detailed and operative business proposals for existing and prospective customers. Served in sales leader role to effectively maximize untapped business opportunities, maintain solid business relations, and expand account base. Utilized focused account analysis and targeted client incentive programs to boost client purchase portfolios. Built and strengthened viable business-to-business and business-to-client connections through constant engagement and stellar customer relations. Brainstormed and pioneered the Printing Supplies Division. Business Development Director, 1/2006 to 4/2014NXL GLS, Miami, FL, USOversaw annual company sales operations valued at $50M. Produced and presented robust strategic sales and marketing pitches to showcase new products and services. Guided the Latin American launch of new technology and accessory lines; generated a 40% profit margin. Spearheaded a 35% client portfolio growth by fully maximizing prospective business opportunities and managing existing accounts.Additional ExperienceCustomer Service & Operations Assistant Credit Suisse, Miami, FL: Specially designated to deliver exceptional customer care to diverse, multinational clients; demonstrated sensitivity when assisting clients with special needs. International Account Specialist Coletti International, Miami, FL: Evaluated market trends to help maximize business development plans. Streamlined new product launches and secured ideal contract terms from manufacturer/vendor negotiations. Customer Service & Operations Assistant Colombian Government Trade Bureau, Miami, FL: Showcased the companys dedication to foster frontline practices to facilitate the delivery of stellar customer care to various clients; strengthened client relationships and grew customer base.

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