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Kingsport, TN Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARYHigh-performing General Manager with over 35 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist with ability to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability. SKILLSSystems implementationPolicies and proceduresimplementationContract review andrecommendationsMulti-unit operationsmanagementEXPERIENCE02/2018 to 09/2020 General Manager of OperationsToyota of Bristol Bristol, TNDirected day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.07/2016 to 01/2018 General ManagerBill Holt Automotive Canton, GAEstablished clear performance goals and metrics for revenue, P&L, customer service and customer retention.10/2014 to 06/2016 General ManagerMall of Georgia Chrysler Dodge Jeep Buford, GAEstablished clear performance goals and metrics for revenue, P&L, customer service and customer retention.02/1999 to 09/2014 General ManagerCarl gregory Chrysler Dodge Jeep Ram Albany, GAEstablished clear performance goals and metrics for revenue, P&L, customer service and customer retention.01/1996 to 01/1999 Automotive Finance ManagerCarl Gregory Chrysler Ply Jeep Johnson City, TNApproved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws. 02/1990 to 12/1995 Automotive Finance ManagerAlley's Dodge Jaguar Saab Kingsport, TNReviewed loan agreements to verify completeness and accuracy according to applicable policies.05/1985 to 01/1990 Automotive Finance ManagerRESUME RECEIVEDCampbell Ford AMC Jeep Renault Bristol, TNReviewed loan agreements to verify completeness and accuracy according to applicable policies.EDUCATION AND TRAINING03/1985 Associate of Science: Accounting And Business Management Virginia Highlands Community College Abingdon, VA ADDITIONAL INFORMATIONRefernces, Letters of Recomendations as well as performance reviews available upon request |