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Click here or scroll down to respond to this candidateCandidate's Name , PMP, CSM, SASMPHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE PROGRAM DELIVERY, OPERATIONS, OPTIMIZATION AND BUSINESS DEVELOPMENT EXECUTIVE 1Dynamic, driven, and accomplished professional with a strong track record of impactful business results. Expert at client service delivery including staff management, scope of work development, risk assessment, financial management, quality assurance, and contract/client retention. Direct expertise successfully capturing and managing portfolios of mission support and technical contracts with revenues in excess of $50M annually. Consistently deliver contracts on time and on budget while exceeding client expectations. Possess significant experience with all phases of the business development lifecycle to include opportunity identification, customer relationship development/management, marketing communications, capture management, proposal management, and teaming approaches. Ability to quickly survey the opportunity landscape and intuitively identify pitfalls, navigate challenges, and develop solid win strategies. Adept at leading, developing, restructuring, and optimizing organizational operations inclusive of cradle to grave change and risk management, developing policies, regulations, and workflows. Additional expertise in analyzing current processes, forecasting future trends, developing and delivering human- centered design, agile end-user solutions, program/project management, business operations, workforce development /training education (including next generation management training, development programs and coaching focused on project managers and project leaders), human capital/human resources compliance, reporting, and talent acquisition.Specialized experience supporting DoD, USARMY, USAF, WHS, DHA, NGA, DIA, CDC, IRS, USCB AREAS OF EXPERTISEOperations Management Technical Solutioning Program/Project Execution & Delivery Human Capital Business Development Client Experience Organizational Transformation Risk Management Agile SAFe Workforce Training & Development Applicant Tracking Systems & Recruiting Recruiting Program Development Marketing Communications Strategic Planning Proposal Management Policy Development Capture Management Big Data AI/Machine Learning/RPA EDUCATIONThe George Washington University, Master of Science, Project Management 12 credits remaining; pausedUniversity of Virginia, Project Management, Graduate courseworkMarymount University, Bachelor of Arts, Liberal Studies (Politics and Communications dual major) LICENSES AND CERTIFICATIONSProject Management Professional (PMP), Project Management Institute (Issued 06/2009 / Expires: 06/2027)Certified Scrum Master (CSM), Scrum Alliance (Issued 09/2022 / Expires 09/2024)Certified SAFe 5 Advanced Scrum Master (SASM), Scaled Agile (Issued 09/2022 / Expires 09/2024)Certified Executive and Leadership Coach, Center for Executive CoachingTop Secret Clearance (Department of Defense) (Expired); Public Trust Clearance (IRS; Census) TECHNICAL PROFICIENCYMS Office, Project, Visio, Publisher, Teams, Adobe Acrobat Professional, JIRA, Confluence, MIRO, SharePoint Costpoint, Taleo, KBR, Salesforce, Constant Contact, Pereless Applicant Tracking System, UNANET, DeltekScaled Agile SAFE Frameworks 5.0 and 6.0; risk management; change management; ISO; CMMI Candidate's Name , PMP, CSM, SASMPHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE PROGRAM DELIVERY, OPERATIONS, OPTIMIZATION AND BUSINESS DEVELOPMENT EXECUTIVE 2PROFESSIONAL EXPERIENCEINCEPTUS SOLUTIONS, LLC 2021 PresentSolutions & Delivery ExecutiveLead client experience and delivery services of technical support contracts for Government clients and provide small business strategic optimization services with a focus is on developing the companys short and long-term strategy and delivering measurable and impactful results.Manage client support services ensuring successful contract performance, effective staffing mix and development of strategic client partnerships.Facilitate client prospecting and outreach, development of branding and marketing materials, and overall brand awareness. Assist back-end operations to include finance and accounting, human capital, HR, and recruiting, legal, and compliance.Provide strategic research, growth and capture support including business plan development, market and competitor analysis, client engagement strategy, proposal leadership, development, and plans of actions and milestones to achieve desired outcomes.Research and maintain awareness of the competitive market landscape and industry developments across several industries and agencies.Federal Agencies Supported: Treasury; Internal Revenue Service; Commerce; United States Census Bureau; Department of Defense Other: Kidpreneur Consortium community programming, CSK Enterprises, Craft Space, Berkshire Hathaway Real Estate METROSTAR SYSTEMS, LLC 2022 2023Census Portfolio Director/Senior Program ManagerLed cross-functional, integrated, technical teams to deliver high quality solutions for senior government clients. Ensured an organized and collaborative service delivery approach that synchronized internal expectations and delivery with external demands while improving quality, reducing risk, and ensuring client satisfaction. Served as the operational PM and main client interface for the Census Data Dissemination organization. Responsible for weekly, monthly, and corporate status reporting, management of P&L, and recompete activities. Supported business development and growth activities including creating artifacts such as competition landscapes, opportunity identification and tracking, authoring white paper and RFI responses, technical solutioning, industry and teaming partner networking.Federal Agencies Supported: Commerce; United States Census Bureau WHIRLWIND TECHNOLOGIES, LLC, 2019 2021Director, Client Experience and DeliveryProvided leadership to ensure best utilization of client delivery resources in meeting and/or exceeding corporate and departmental goals, and compliance with related policies and to ensure the needs of the client were met. Lead by example to motivate and develop the Client Delivery Division by ensuring the supporting managers and team achieves their objectives and consistently improve service delivery. Provided direction and guidelines that aligned with company core values and empowered the supporting managers' and teams' abilities to make sound decisions and innovative recommendations when working with their clients and colleagues.Led the creation of an enterprise wide PMO and served as the chief SME relative to PMO processes, tools, and training. Implemented programs and products geared to attain and measure performance delivery and program impact to include Client Centric Satisfaction, Quarterly Surveillance Reviews, project/program internal and external kick-off meetings, etc. Consistently monitored and reported client accounts progress toward company and departmental milestones, project implementation, and ongoing task completion. Candidate's Name , PMP, CSM, SASMPHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE PROGRAM DELIVERY, OPERATIONS, OPTIMIZATION AND BUSINESS DEVELOPMENT EXECUTIVE 3Active participant and contributor to company business development activities to include prospecting, relationship development, solution architecting, white paper and business case development, proposals, and partner/prospective client presentations. Identified, crafted solutions, and successfully captured three new awards/clients during tenure while increasing scope and FTE counts on active work. Federal Agencies Supported: Commerce; United States Census Bureau; Department of Defense KNOWESIS INC, 2015 2019Director, Corporate Operations and Human CapitalResponsible for the Human Capital and Security business operations of a fast-growing Government consulting firm specializing in military medical data analytics.Managed and provided strategic direction and oversight in the areas of recruiting, human resources, security, event management, and corporate social responsibility initiatives. Served as lead delivery executive responsible for standing up the corporate PMO and establishing repository of artifacts to support consistent, client-centric service delivery. As part of this, paired with an external training provider in house to facilitate continuous bench of PMP-cleared next generation leaders and establishing baseline corporate level certifications in ISO, CMMI and others.Consistently researched, developed, and implemented tools to streamline processes, improve productivity, decrease risk, and enhance operations efficiency within the organization. Oversaw internal and external customer support processes and organized them to enhance customer satisfaction. Managed all aspects of Human Capital programs and processes serving as lead for the Human Resources function. Developed the companys Human Capital program including tools, methodologies, and process for internal and external stakeholders. Provided strategic vision for overhaul of internal corporate operations; led creation of customized workflows for finance, HR, and PMO including recruiting, onboarding, off-boarding processes, guides, and compliance reporting to ensure consistency, quality, and legal compliance. Broad knowledge and experience in employment law, compensation, organizational planning, organization development, employee relations, safety, and training and development. Experienced in the administration of benefits and compensation programs and other Human Resources programs and handling all associated requirements from reporting, benefits assessments/surveys, benefit plan research and selection, open enrollments, changes of status inclusive of workers compensation, leaves of absence, short term disability, as well as performance management. Deployed an online, cloud-based performance management system, migrating the company from its paper-based method. Worked with product team and stakeholders to develop processes and procedures companywide roll-out. Independently assessed a variety of recruiting tools, single handedly brought online an enhanced, custom applicant tracking system (Pereless). Served as lead architect of the recruiting program providing hands on support in development of positions descriptions, salary negotiations, and associated onboarding activities. Actively negotiated a variety of vendor contracts often resulting is significant savings. Served as the Facility Security Officer and Insider Threat Senior Program Official. Developed and deployed the corporate Insider Threat Program including company-wide training company wide and lead facility security clearance activities. Active role in organizing Corporate Social Responsibility programs and contributing to various internal projects. Federal Agencies Supported: Department of Defense; Defense Health Agency; US Army Medical Command; US Air Force Medical Readiness Agency; Department of Veterans Affairs; US Agency for International Development; Department of Homeland Security SPARTAN BUSINESS + TECHNOLOGY, 2014 2015DirectorLed capture initiatives across a broad spectrum of service offerings and markets to include the Defense Health Agency and Food and Drug Administration. Responsible for developing new market initiatives, assessing new markets, Candidate's Name , PMP, CSM, SASMPHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE PROGRAM DELIVERY, OPERATIONS, OPTIMIZATION AND BUSINESS DEVELOPMENT EXECUTIVE 4analyzing business opportunities, and identifying teaming partners. Developed white papers, case studies and proposals for new business opportunities.Chief architect in development/stand-up of the Spartan Institute including interfacing with external construction project teams, construction reviews, facility planning, technological and functional requirements analysis, opportunity identification, client development initiatives, training program curriculum development, and overall administration. Federal Agencies Supported: Department of Defense; Washington Headquarters Services; Defense Health Agency; Food and Drug AdministrationAECOM, 2003 2013Senior Program ManagerLed Mission Support Services business area including portfolio of classified Information Management and Technical support contracts supporting the DOD, OSD, DARPA, TRICARE Management Activity, DCoE, NGA and Job Corps. Demonstrated expertise in management of GSA schedule contracts, IDIQs, and GWACs. Management of contract types to include CPAF, CPFF, LOW, FPLOE, FFP, and T&M. Served on strategic planning groups for government clients; developed immediate and long-range objectives.Championed corporate level objectives to include briefing project status during monthly program reviews, submitting corporate level weekly activity reports, evaluating/approval estimates at complete, and ensuring timely reviews/approval of invoices.Led day-to-day operations: project execution, staff mentoring, and development.Directed teams to achieve major milestones within established project management plans.Established effective and timely project deliverables; met and exceeded contractual requirements.Prepared Monthly Status Reports (MSRs), delivery letters, and all contract-driven materials.Developed internal and external training programs; organized large-scale training programs for diverse audiences(from administrators to SES-level executives in records management and FOIA)Developed, organized, and managed employee engagement philanthropic campaigns. Served as the division (40+ contracts and 500+ employees) Business Operations Manager responsible for division level recruiting, training, security, logistics, finance and administration activities, primary interface with corporate business units.Responsible for business development activities including opportunity identification, proposal writing, capture management, theme development, proposal gates and reviews, talent identification/mapping, and development of price to win strategies. Authored RFP/RFI/RFQ responses, marketing materials, client briefings, and other contract-driven materials.Developed community relations and corporate charitable events. Created all marketing materials. Served as corporate interface for Toys for Tots, Carpenters Shelter, Susan G. Komen, organized activities from toy collections to corporate golf tournaments.Federal Agencies Supported: Department of Defense; Office of the Secretary of Defense; Washington Headquarters Services; Defense Health Agency; Defense Centers of Excellence & Wounded Warrior; Iraqi Survey Group; National Geospatial Intelligence Agency; Department of Veterans Affairs; Department of Labor, Job Corps; Defense Advanced Research Projects Agency; Department of State NORTHROP GRUMMAN CORPORATION, 1999 2004Business Development and Marketing Communications Consultant Supported executive administrative and business development for Missions Systems division and the Intercontinental Ballistic Missile Prime Integration Contract (IPIC). Interfaced with DoD and Defense Industry Executives including the top 5 DoD integrators to provide administrative, programmatic, and operational support. Tracked defense related legislation, congressional budget activities, and media.Commanded executive-level, multi-company off-site/out-of-state conferences at Air Force bases, the Pentagon, and other national restricted sites where security requirement facilitation was required. Candidate's Name , PMP, CSM, SASMPHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE PROGRAM DELIVERY, OPERATIONS, OPTIMIZATION AND BUSINESS DEVELOPMENT EXECUTIVE 5Originated white papers, marketing concepts, fact sheets, talking points, and marketing communications promotional materials in support of Missile Defense targets.Consistently interfaced with members of congress, congressional staff, military leaders, and corporate executives. Developed and organized community relations and corporate charitable events for multiple groups including Suited for Change, Rachels Womens Center, and So Others Might Eat (SOME). Served as voting member of ECHO (Employee Charity Organization); made decisions on grant applications from local 501(c)(3) organizations. Federal Agencies Supported: Department of Defense; United States Air Force; United States Army; National Security Agency PROFESSIONAL TRAININGGeorge Mason University Business Acumen for Project ManagersScaled Agile SAFE 5.0 and 6.0Federal Advisory Committee Act Training, GSADynCorp International Capture Management TrainingThe Federal Market Institute, Managing Government Contracts for Peak PerformanceSeven Habits for Highly Effective PeopleMicrosoft Project Intermediate and Advanced (Gestalt Partners, LLC)Shipley Capture Management, Proposal Development, Cost Monitoring and Controls, and Contracting TRAINING CERTIFICATIONSInformation Organization and Access Specialist, AIIM InternationalBusiness Process Management Specialist, AIIM InternationalInformation Organization and Access Specialist, AIIM InternationalSharePoint Specialist, AIIM InternationalPROFESSIONAL MEMBERSHIPSProject Management Institute (PMI)American Management Association (AMA)National Associate of Professional Women (NAPW)Society for Human Resource Management (SHRM)Scrum Alliance |
