| Candidate Information | | Title | Special Events Business Operations | | Target Location | US-IN-Elkhart |
| | 20,000+ Fresh Resumes Monthly | |
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Click here or scroll down to respond to this candidatedorrisdooley@Dorris yahoo.Dooley com South Bend, INWORK HISTORYBartender at Elks Lodge Lasalle LandingStreet Address /2013 - 11/2019 (6 years)Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs. Collected and polished glassware, keeping adequate stock for expected customer loads. Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships. Advertised, marketed and recommended drink options to guests to increase guest satisfaction. Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins. Recognized VIP customers immediately and provided special treatment, including preferred tables. Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies. Promoted products to customers to enhance bill totals with high-profit items. Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff. Multitasked to meet customer, business operations and server needs with minimal errors or delays. Designed and implemented new cocktails to drive customer interest and sales numbers. Processed $[Amount] in daily revenue on average day with totals as high as $[Amount] during special events and promotions. Supported servers by preparing specialty drinks for patrons in all areas of establishment. Managed up to [Number] customers per shift while simultaneously assisting [Number] restaurant servers. Worked with management to plan and implement special events to boost customer numbers and profits. Checked identification of customers to verify age requirements needed for purchase of alcohol. Balanced daily registers and generated sales reports to support financial and administrative objectives. Maintained tight financial controls with highly accurate daily registers. Inventoried glass and stemware and cut costs by[Number]% through effective inventory management. Promoted customer safety by maintaining current list of available ride services for inebriated customers. Prepared and served over [Number] drinks per shift in high- volume [Type] environment. Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently. Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales. Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards. Prepared over[Number] mixed drinks and poured wine, beer and nonalcoholic beverages for average of [Number] patrons per shift. Upsold customers from shelf to premium brands and high-margin signature recipes, driving average sales increases of [Number]%. Confirmed customers ages for alcohol service and discontinued service to intoxicated guests.Crew Worker at McDonalds08/2019 - 11/2019 (4 months)Coordinated with [Job title] to understand project needs and provide needed support to meet targets. Accepted and processed payments via credit card and cash worth up to $[Amount] daily. Volunteered to take on additional crew duties, including cooking and cleaning when fellow employees fell ill. Handled escalated customer complaints to provide full resolutions and promote loyalty.Shift Leader at McDonalds12/2014 - 03/2019 (4 years)Verified employee compliance with housekeeping, safety and sanitary requirements to protect team members and customers. Inspected incoming supplies to verify conformance with materials specifications and quality standards. Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity. Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs. Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands. Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current. Trained and supervised team member to maximize performance and meet daily objectives. Documented daily production levels, materials use and special incidents to keep management informed of all activities. Coordinated with internal departments to maximize operational efficiency across production and administrative areas. Complied with all company safety procedures, policies and regulations to promote safe working environment. Maintained visually appealing and effective displays for entire store through use of lighting, signage and[Product]. Performed minor repair work on [Type] equipment to keep jobs on task, notifying [Type] department of major machinery failures. Trained newly hired employees on [Type] equipment and [Task] and created training manual for all [Job title]s to use as reference guide. Assessed employees strengths and delegated tasks based upon expertise and knowledge, which increased workflows by [Number]%. Participated in daily shift exchanges to coordinate tasks and handle special needs. Allocated tasks to employees daily and monitored activity and task completion. Established solid working relationships with peers, [Job title]s and [Job title]s through effective communication, [Skill] and [Skill] skills. Mentored team members on techniques necessary to complete job tasks. Spearheaded transformation of [Type] area, increasing production, reducing turnover, eliminating waste and enhancing quality within [Timeframe]. Identified equipment malfunctions by using various troubleshooting methods, including [Technique] and [Technique]. Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with [Type] guidelines to keep products within tight tolerances. Crew Worker at Mcalsiters Deli07/2014 - 02/2015 (1 year)Cooked and prepared [Type] food items by chopping, dicing and [Action] ingredients. Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs. Took customers orders by recording requested menu items, substitutions and add-ons. Restocked supplies, removed trash and cleaned areas. Suggested additional menu items, beverages and desserts to increase sales. Verified orders and bagged items for easy transport.Inshoppe Crew at Jimmy Johns Mishawaka03/2014 - 08/2014 (1 year)Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction. Responded to customer messages, delivered accurate information and offered assistance in solving [Type] issues. Followed recipes to maintain restaurant standards and satisfy customers. Answered phone calls and emails, responding quickly to questions and inquiries, typically within 15 seconds.Bartender at Century Center Of South Bend/ Center11/2011 - 03/2014 (2 years)Balanced daily registers and generated sales reports to support financial and administrative objectives. Engaged in small talk with over [Number] patrons per day to build rapport and earn repeat business. Reinvented classic cocktails [Type] and [Type] to complement new menu options. Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently. Worked with management to plan and implement special events to boost customer numbers and profits. Recognized VIP customers immediately and provided special treatment, including preferred tables. Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales. Processed over [Number] transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions. Promoted customer safety by maintaining current list of available ride services for inebriated customers. Planned and updated menus to capitalize on changing trends in customer preferences. Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies. Maintained tight financial controls with highly accurate daily registers. Inventoried glass and stemware and cut costs by [Number]% through effective inventory management. Filled ice bins [Number] throughout shift and cleaned them[Number] times weekly. Prepared and served over [Number] drinks per shift in high-volume [Type] environment. Supported servers by preparing specialty drinks for patrons in all areas of establishment. Collected food, wine and appetizer orders from patrons and promoted upsell items. Lowered liquor costs [Number]% by leading training on precision pouring and waste reduction to team of [Number] bartenders. Upsold customers from shelf to premium brands and high-margin signature recipes, driving average sales increases of [Number]%. Introduced [Type] promotion to menu, increasing monthly sales [Number]%. Collected and organized more than $[Amount] in gross revenue and tips on [Timeframe] basis. Multitasked to meet customer, business operations and server needs with minimal errors or delays. Checked patrons identification to ensure minimum age requirements for consumption of alcoholic beverages. Managed up to [Number] customers per shift while simultaneously assisting[Number] restaurant servers. Operated cash register and Point of Sale(POS) system for transactions and made proper change for cash transactions. Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins. Designed and implemented new cocktails to drive customer interest and sales numbers. Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships. Trained [Number] new bartenders in [Year] to increase knowledge of drink preparation and upselling techniques. Monitored different areas of bar to keep alcohol consumption stayed%2EDUCATIONIvy Tech Community College of Indiana Indianapolis, IN Graduated 1970Associate of Applied Science Medical AssistingCerti PortGraduated 2018Certificate of Ic3 Computer Training Computer AndColorado Technical University Colorado Springs, CO Graduated 2021Associate of Applied Science Business ManagementSKILLSForktruck operator, 20 yearsLANGUAGESGerman, BilingualFrench, AcademicSOCIAL NETWORKSFacebook, https://FacebookTwitter, https://0Linkedin, https://LINKEDIN LINK AVAILABLE ABOUT MEI served in the militaryI have a drivers licenseI have management experience : 5 yearsI have a security clearance |
