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Im looking to be part of a nimble, autonomous, transparent business that collaborate and engage employees for mutual benefit of growth for both the business and employees. Lebanon, OR Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDedicated, go-getter, and skilled business professional with a versatile administrative support skill set developed through experience as an office manager, receptionist, and medical billing specialist and medical coder.Authorized to work in the US for any employerWork ExperienceMedical Billing and Coding SpecialistPeak Management Group (OnePeak Medical)-Medford, OR May 2022 to PresentCurrently Im the only Biller and Coder; as well as 1 of only 3 staff with knowledge of lab charge posting. Account receivables, patient communication via phones, emails, and patient portal. Create instructions aka cheat sheets for new billing staff, front office staff, coders, and management to reference while learning the EHR/PM systems. Review chart notes for the encounters of 5 providers, make coding corrections of ICD10 or CPT and/or modifiers, insurance or patient demographic errors, etc, if needed, then submit claims to appropriate payer. This is family practice, dermatology, and hormone therapy services. Analyze and research claim denials, insurance, and patient balances. Self taught EHR, PM systems, patient engagement programs, payment system (DRC, Nextgen, Instamed, Phreesia, Clinect) Medical Billing and CodingOregon Health Professionals-Shady Cove, ORMarch 2021 to May 2022Medical Coding and Billing at 3 locations for 2 practices and 4 providers. Trained front office staff, worked with 2 different practice management programs and EMRs. Worked rejections and denials of claims, patient balances, patient collections and payment plans. Learned and helped train staff on Athena (EMR/ PM) then switched back to MicroMd 4 months after Athena had been implemented. Owner ended up putting clinic up for sale to semi-retire.Customer ServiceThe Yard Food Park-Salem, ORDecember 2018 to September 2020Used Square to track orders and sales. Cooked orders when ordered and prepped fresh vegetables. Followed and helped implement procedures that are most efficient to help with the workflow between kitchen staff and cart staff. Trained new staff. Tracked inventory Medical RecoveryDue to Car AccidentSeptember 2014 to December 2018Was going through rehabilitation after car accident that broke my back in 3 places, concussion, short term memory loss, and minor cuts, scrapes and bruises Assistant Office & Billing ManagerBrune Dermatology, LLC-Corvallis, ORFebruary 2012 to November 2014Coordinated all office functions and supervised a team of 2 Medical Receptionists, 1 Billing specialist, and 6 Certified Medical Assistants. Developed efficiency-enhancing workflow/processes that made it possible to accommodate -increasing responsibilities necessitated by an added Physician's Assistant. Train all front office and billing staff on office procedures that are most efficient to help with the workflow between the front office staff and the medical staff. Implemented in house billing department Medical Biller/Referral SpecialistRetina Consultants, LLC-Salem, ORDecember 2010 to February 2012Requested referrals and Pre Authorizations when needed Managed accounts receivable. Made financial arrangements with patients. Was back up for front office receptionists for checking patients in/out, collecting co pays or account payments, preparing charts for future appointments, scheduling diagnostic, office visits, and/or procedures.Medical BillerWillamette Valley Professional Services/Salem Health-Salem, OR April 2009 to November 2010Managed accounts receivable. Contacted insurance companies for aging claims for all specialties. Backed up Patient Account Representatives on multi-line phones. Helped with other miscellaneous tasks as needed.EducationAssociates of Applied Science in Medical Billing & Coding Daytona College2013Coursework in Introductory AccountingBenton Comm. CollegeFebruary 2003 to June 2003General Education DiplomaBenton Comm. College1994Skills Customer Service Call Center CSR Customer Support Multi-line Phone Systems Medical Billing Accounts Receivable Medical Records Medical Coding Office Administration Microsoft Excel Microsoft Word ICD-10 General Ledger Accounting CPT Coding Bookkeeping Office Management Financial Report Writing Account Reconciliation Balance Sheet Reconciliation Insurance Verification Data Entry EMR Systems ICD-9 Phone etiquette Microsoft Outlook Communication skills Primary care Computer skills Medical office experience ICD coding Medical Terminology Epic Athenahealth HIPAA Anatomy Knowledge Medical collection Medical recordsAwardsAcademic All-American1992GPA 3.26+Certifications and LicensesFood Handler CertificationCertified Billing and Coding SpecialistDecember 2023 to December 2025National Healthcare AssociationMedical Coding Certification |