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Click here or scroll down to respond to this candidateCandidate's Name , PMPHuntersville, NC Street Address
Office: PHONE NUMBER AVAILABLEE-mail: EMAIL AVAILABLESUMMARYAs a senior project/program manager with many years experience managing complex IT infrastructure projects in many industries; challenges were overcome by building teams on a local, national and global basis.With projects ranging from hundreds of thousands to tens of millions of dollars in both government and private industries, meeting stringent deadlines while controlling budgets amongst cross-functional teams helped clients meet their business objectives that brought more earnings or cost savings to their bottom line.PROFESSIONAL EXPERIENCESCGI Corporation Charlotte, North Carolina 2002 to PresentCommunications Consulting FirmLinkedIn: http://LINKEDIN LINK AVAILABLEConsultantIndependent contractor focusing on infrastructure project implementations helping clients achieve desired business goals in a timely manner while staying under budget.6/2015 Present: Contract Program Manager of Enterprise Operations Center State of MichiganManaging Statewide Initiatives as follows:Managed cloud migration for services from one provider network to another managing client expectations while controlling costProgram Manager aligning state IT needs with services delivered for aggressive migrations through effective cross-functional team alignmentManaged statewide WAN RFP for $141M WAN and SD WAN services for 700+ locationsLead for technology roadmapping program of future technologies and proof of concepts on next generation architecture to keep services to the Agencies competitive, flexible, efficient and secureEvaluate infrastructure needs, leverage team capabilities, assign resource and manage multiple contractor teams for statewide migration plan of multiple agencies and Agency ServicesManaging the design and implementation of DNA Center with SDA end goalManaged statewide emergency replacement of network monitoring software due to foreign entity hackingManaged upgrade of large, complex call center platform with end-to-end encryptionCompleted Avaya to Cisco migration for 22,000 subscribers across the stateUpgrade statewide systems to latest version leveraging external contracts in an Agile environmentManaged upgrade for 31 call centers on Cisco Unified Contact Center ExpressManaged remediation of failed voice routers in 138 locations with a sole-sourced vendorCompleted 17-month Cisco Call Manager Migration project in 8.3 monthsDeveloped statewide software package rollout to operations for Cisco Unified Attendant Console3/2006 2/2016: Contract State of Illinois as 800MHz Infrastructure Project Manager$11.2 million dollar infrastructure implementation of high-site wireless network migration to meet FCC Order to Sprint Nextel for Rebanding Motorola 800MHz Statewide Radio NetworkSpearheaded negotiations team with attorneys from the State, the FCC and Sprint Nextel and governmental business leaders to provide a solution from a team approach for tower permit, construct usage, and FCC licensing on owned and shared tenant sitesDeveloped $9M dollar RFP, and award for integrator to assist in meeting FCC Order for Rebanding over 16,000 mobile subscribers across the State with 151 radio base station sitesManaged 1500 agencies for cost management for each vendor engaged with the project and its effect on each agencies operational efficiencies of First RespondersTracked and managed IP Ethernet to cell site conversion/connectivity for compliance management, cost control, and resource assignmentsMobility application checks for system performance and ATP (acceptance test plan using RUP methodology) based on agreed-upon standards of deviation within cost metrics defined for testing phase of project7/2014 12/2014: Multi-state IT Infrastructure Build Alliant Energy CompanyThree state territory for RFP development and posting and ISP awards for build out of networks to provide improved reliability and redundancy for client utility operationsInfrastructure program management of dozens of smaller projects feeding into backhaul reliability with multiple vendor selectionBuild internal teams to manage project goals of defining and meeting business objectives for multiple divisions for Cisco migration to over 400 substations, 11 clusters and 3 main hubs5/2014 7/2014: Contract Bradford Group Exchange Hammacher SchlemmerMultimillion dollar IT enterprise infrastructure migration for data and telecommunications services for redesigned call center in remote locationsBrought on board with project six months behind schedule and after 4 weeks brought teams up to schedule within one week of their intended deadlineAs senior Project Manager with direct responsibility to executives of both firms; redefined business objectives with multiple service providers and telecommunications firms to align with client needsDetermined contractual obligations with amendments to both vendors which better protected the client from unforeseen circumstances brought on by the vendorsHelped drive solution for retrieval of archived data previously considered unavailable and saved client five years of call center history6/2012 4/2013: Contract as IVR Infrastructure Project Manager, State of South CarolinaEngaged as BA/PM for IVR analysis, upgrade or replacement of Avaya platformLead analyst for development of new system to meet needs of Department of Employment and Workforce for web services interface to Data WarehouseResponsible for Chief Executive and Chief Information Officer buy-in for 7 Divisions within state government for procurement of new IVR system from AvayaReduced call volume by 37% to call center and claims centerUtilized Waterfall, Agile and pseudo RUP methodologies for defining UAT and UI requirements9/2011 6/2012: Contract as Global Infrastructure VoIP Project Manager, Jacobs Engineering GroupEngaged as global PM for VoIP migration due to M&A activity in 14 countriesProject lead for internal and external resources for department resource assignments, moves and changes to local site infrastructure design, layout, configuration and implementationMulti-million dollar P&L responsibilities for all VoIP network design, procurement and installations from 3rd-party and internal resources in Asia, Australia, Europe, Canada and U.S.Worked with local managers and executives departments to control time and budget for changes in IT infrastructure to meet business objectives of acquisition of new sitesDesign and support for all physical infrastructure for adding new teams to sites, merging old sites and upgrading VoIP infrastructure requirements for successful migrationFinished project one month early2/2011 7/2011: Contract as VP Business Operations, APECK CommunicationsVice President of start up division in a nationwide telecommunications services company, my responsibilities of personnel, clients, and contractor interaction for a cohesive deliverable package to end user clientele involve full spectrum of day to day operations.Brought on board in start-up organization to develop corporate and IT governance for penetrating telecommunications wireless marketsCreated project process flow, contractor organizational structure and management for operational efficiencies following best practices to telecom carriersDeveloped project scoping and tracking processes in a hosted shared environment for UMTS, LTE, FTTCS & ETTCS site acquisitions, wireless tower builds and upgrade requirements for power, cabling and antennae while tracking all projects with ATT through SiterraSet up successful, repeatable deliverable process for all markets for implementation of line and antennae crews integration work on cell sites with aggressive deadlines and very restrictive budgets3/2006-2010: Contract Illinois Department of Corrections as 800MHz Infrastructure Project ManagerStatewide migration of 4000 radio subscribers on Motorola 10-channel 800MHz system project completed on time and under budget of $1.1MManaged 12-site implementation for resource and scheduling change in project approach saved client over $400,000 (40%)Managed team for efficiencies during implementation and achieved project completion in real time without service interruption by utilizing risk managing methodologiesManaged site resources for scheduling all personnel between shift changes of guards with buy-in and agreement of warden and local radio support personnel9/1/2009-6/30/2010: Contract AECOM for City of Aurora Site Infrastructure Project Lead9-1-1 local municipality $1.75M procurement and vendor implementation managementAmended and developed changes to bid response evaluation in accordance with City and ETSB (Emergency Telecommunications Safety Board) procurement guidelinesProcurement and vendor management for design, layout of workstations, delivery, equipment and cabling installation, and testing of equipment for VoIP links to 9-1-1 call center and data storage with full redundancy of each calling answering positionCoordination of fiber backhaul & CAMA trunk line cutover from local telecom carrier, installation and testing of all SONET transport and Ethernet conversions6/1-11/30/2007: Contract Blackwell Consulting as Infrastructure Technical Project LeadFood industry manufacturer (PepsiCo) LAN upgrade in preparedness for a nationwide VoIP implementation.5/2005-7/2005: Contract DuPage County Government5/2002-Present: Stanton Consulting GroupLicensed insurance broker and financial planner in several statesSoftware and tools used on these projects included, but were not limited to: Azure; MS Office Suite; Changepoint; Clarity PPM; SharePoint Server; MS Project & Project Server; Primavera; COGNOS; Visio; Excel; Word; Power Point & Exchange Server; HIPAA 5010 X12; NCPDP D.0; IMRA; Google docs; PlantCML Patriot; Zetron IP Fire Station Alerting System; Word NICE Systems; Cisco Call Manager; Avaya Aura; vPurity VoIP Security; Fedora O/S; LINUX; STARCOM; Netware; GroupWise; WiresharkSPRINT, Rosemont, Illinois$24 billion Global Communications ProviderTechnology Solutions ConsultantNetwork Architect and Project Manager2001-2002 National Manufacturers of Data Center Equipment United StatesDefined business requirements and managed migrations of hosted applications to data center with full redundancy and management measurements with trusted business partners.4/1/1998-7/1/2001: Project team leader for Bell Laboratories $8 Million network implementation. Managed, coordinated and installed the largest ATM network project in United States at the time.1998-2001 Worldwide LiveLink Repository Team Member Houston TexasSoftware and tools used on these projects included but were not limited to: LiveLink; BroadVision; i2; SUN; iPlanet; Oracle; SAP; Cisco Network Manager; Avaya; Cabletron Network Manager; Nortel; Microsoft Exchange Server; Visio, AT&T Systemax & Siterra; MS Project; Primavera; Tracker; Google Docs; SmartSheetUNITED STATES NAVYAviation Fire Control TechnicianINDUSTRY CERTIFICATIONS PAST & PRESENTProject Management Institute (798488): Project Management Professional - PMP #1251854BiCSi (Building Industry Consulting Services International, Tampa, FloridaRCDD (Registered Communications Distribution Designer)LAN Specialist Certification in the RCDD ProgramCertificate: Cabletron Systems- Customized Hardware CourseCertificate: QIP-Quadritek DHCP Server AdministrationCertificate: Global Knowledge Network Understanding xDSLCertificate: BiCSi- High Speed Campus Backbone DesignCertificate: BiCSi- Introduction to Internetwork DesignCertificate: Symbol Technologies- Wireless LANCertificate: Symbol Technologies- Spectrum 24 SystemsCertificate: Lucent Technologies- ISDN CPE Installation and TroubleshootingCertificate: Lucent Technologies WaveLAN Wireless Networking InstallationCertificate: OpenTEXT- LiveLink SDK Builders CourseCertificate: Anixter LAN Architecture Level 300 Training Course (Proctor)Certificate: AMA Communicating with Diplomacy and TactCertificate: PCAD Instructor CourseCertificate: AutoCAD Version 10 Designer CoursePROFESSIONAL DEVELOPMENT & AWARDSPMI Courses:Scheduling Cost ControlEffective Team LeadershipProject Leadership, Management, and CommunicationsManaging Projects in OrganizationsRisk Management in IT OrganizationsAgile Project Management SDLC Project ManagementPMP Boot Camp ExequityCMS BCCS EPMO PM Using Project ServerOPCPR1 Project RequirementsOPCCCC Project Critical ChainOPCTW Project Technical WritingOPCRL1 Project Resource LevelingOPCCM Project Change ManagementAwards:8 State of Michigan - Public Service Recognition AwardsMichigan Good Government Coin AwardLucent Outstanding Service AwardSprint Paranet Para 100 AwardSprint Paranet Silver Eagle AwardSprint Quarterly Excellence AwardSprint Paranet Gold Wing AwardPROFESSIONAL AFFILIATIONSActive Member, Project Management Institute, Metrolina ChapterActive Member, Building Industry Consulting Services International since 1993Honorary member since 1997, National Insurance Producer #7369127Patent holder of US Patent 8453241 Method for securing streaming multimedia network transmissions |
