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Street Address Phone: PHONE NUMBER AVAILABLE EMAIL AVAILABLE AREAS OF EXPERTISEEXPERIENCEFleet Landing Charleston, South CarolinaWaiter/Server March 2008 July 2016- Presented menus and answered questions about the cuisine; made recommendations upon request- Recommended wines and other drinks to guests- Accurately took guests orders and conveyed to kitchen staff- Ensured guest service and satisfaction; took action if necessary- Anticipate guests needs- Prepared bill and collected payment- Cleared tables and other areas as needed, after guests departed Docs Oyster House Atlantic City, NJWaiter/Server September 2005 - August 2007- Complete menu knowledge including daily additions- Accurately reiterated menu to guests in precise detail- Assisted guests with choosing appropriate cuisine and wine pairings- Recommended wines and other drinks to guests- Wrote guests orders and conveyed to kitchen staff- Ensured guest satisfaction; took action to correct any issues if necessary- Prepared bill and collected paymentEDUCATIONAtlantic Cape Community College Atlantic City, NJ Over 10 years experience as a waiter working in high volume fine dining restaurants Exceptional customer service, professional communication and mannerisms Track record of upselling through suggestive selling techniques Extensive knowledge of hospitality etiquette and food preparation Expertise in all aspects of wine including regions of the world and their products, grape varietals, and proper storage and handlingAssociate Degree, General Studies May 2005Type to enter text |