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Click here or scroll down to respond to this candidateCandidate's Name
Street Address b Dohrman StreetMcKees Rocks, PA Street Address
Phone PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVESecure a position in the Customer Service Industry that enables utilization of my skills and qualities to achieve excellence and meet new challenges.Work ExperienceShiftsmart- Independent Contractor 10/2016-Present This is an Independent Contractor position that not only sends you to assist stores with stocking but you have the ability to work at home when they have Customer service positions open up which is usually during election time! It is a great side hustle or when you need some extra income!Aston Carter-Leasing Agent 11/2023-1/2024 This was a temporary assignment were I was sent to help out while the permanent employee was on medical leave. My responsibilities entailed answering the phones, responding to emails, assisting with tenant work orders, showing new tenants properties when available, assisting with paperwork both with completing and filing when necessary. Giant Eagle-Team Member 6/2023-11/2023 Waited on customers by taking payments in the form of cash, debit, and credit card method. Assisted individuals with getting gas, maintained a clean store inside and out, restocked shelves when needed, assisted with team members, and management whenever needed. Capital Management- Customer Service 1/2023-4/2023 Worked through a staffing agency to assist customers with processing their mortgage payments. Utilized teams, chat, Microsoft outlook, webcam, and office programs to provide excellent customer service.A-Line Staffing-Customer Service 7/2022-11/2022 Assist current and previous employees with requesting, applying, and disbursement of their Cash balance pension plans based on age and years of service. Fully remote position. Trillium Staffing-Brand Ambassador 1/2022-4/2022Responsible for signing customers up to use a free app that would allow them to skip the lines in a store and along with the technology in the ceiling check out and be out the door with convenience. Lyft-Driver-10/2016-PresentTransport Passengers to their requested destinations. This is an independent contractor position. Maintain vehicle, record keeping, and invest in a higher level of customer service. Aerotech Staffing-Customer Service Representative-9/1/2021-11/17/2021This was a contract position to assist people with getting their benefits during the open enrollment period for health insurance, life insurance, and investments through their employer. Department of Labor- Customer Service Associate- 4/2021-7/2021This was a contract assignment through a temporary agency, and it came to an end.Actively assisted individuals start, re-open, and continuing employment benefits through the Department of Labor.Census Bureau-Enumerator-8/2021-9/2021Responsible for collecting household and demographic information by speaking with individuals within my assigned areas.Provided excellent customer service skills, able to utilize current technology, pay attention to detail, and be comfortably canvassing an area for long periods of time. Dial America-Customer Service-4/2021-7/2021Provide information in regard to individuals unemployment benefits.Listened and responded to customer needs and concerns.Also tried to resolve any concerns and issues by-product education. ServiceLink-Scheduler-10/2020-12/2021Responsible for reaching out to homeowners to schedule appraisals on their home with appraisals on their home with appraisers.Assisting appraisers, when necessary, with the area that they were responsible for appraising. EducationVirginia College- Paralegal Degree-associate degree-12/2008-12/2012 Learned the fundamentals of federal, state, and local laws. Moon Area High School-Academic-8/1989-6/1993License and CertificationsCDL Class b w/Passenger EndorsementsIssued on 4/2018-Expires 4/2022Department of Transportation |
