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Customer Service Food Preparation Resume...
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Title Customer Service Food Preparation
Target Location US-NC-Wilson
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Candidate's Name
Wilson, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEExperience in construction, landscaping, warehouse production, heavy machinery operation, solar panel installation, carpeting, painting, and culinary arts, offering a versatile range of abilities. Background in food preparation, safety regulations, and customer service, coupled with your experience as a chef assistant and shift leader, demonstrates your proficiency in high-pressure culinary environments. Effecient familiarity with POS systems and commitment to food safety further enhance my qualifications in the culinary field.Additionally, I have experience with heavy machinery operation, forklift training, and solar panel installation that showcases my adaptability and willingness to acquire new skills. Willingness to relocate and authorization to work in the US for any employer broadens my opportunities for employment.Overall, my diverse skill sets, adaptability, and commitment to quality; makes me a valuable asset in various industries. Seeking opportunities to leverage expertise in food preparation, safety regulations, customer service, and heavy equipment operation to contribute effectively to a dynamic organization. Skills: Culinary Arts: Proficient in food preparation, plating, and menu item production under high-pressure, high-volume environments. Skilled in maintaining quality standards and adhering to safety regulations. Customer Service: Customer-oriented individual with experience in POS system operation and handling customer inquiries and requests in a professional manner. Construction and Landscaping: Experience in construction, landscaping, and warehouse production, including heavy machinery operation, solar panel installation, painting, and laborer duties. Heavy Machinery Operation: Trained in operating heavy machinery and equipment, with a focus on safety and efficiency. Forklift experience in various industrial settings. Adaptability: Demonstrated ability to learn new skills and adapt to diverse work environments. Willingness to relocate and work in different industries. Authorized to work in the US for any employerWork ExperienceFood Service ManagerChili's Grill and Bar-Greenville, NCApril 2020 to PresentManage employees, cash drops, opening and closing restaurant, maintaining safety and health code precautions and standards. Helping guests and employees, while coaching company goals and the brand standards. Ensuring all employees know menu knowledge, job descriptions and encouraging team members throughout shifts, while balancing a great atmosphere and culture. Deli Assistant ManagerFood Lion #619-Rocky Mount, NCDecember 2020 to 2021DUTIES AND RESPONSIBILITIES Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS Associates Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture Support the achievement of budgeted financial and operating results Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers Role model outstanding, friendly customer service and use skills and knowledge of department products tooffer solutions that meet or exceed customers expectations Control stores expenses through proper ordering, care for supplies and equipment Understand and use company tools such as; financial reports, ACIS, scheduling, productivity, ordering(CAO), and business information systems. Understands and utilizes Average Cost Inventory System (ACIS) Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained Ensure Deli Bakery HMS schedules are written to provide extraordinary customer service at all times, should create every other week Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines Observe and correct all unsafe conditions that could cause associate or customer accidents Ensure compliance with local, state and federal regulations Record and report all associate and customer accidents in accordance with established Food Lion procedures Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses Ensure that all advertising and sales promotion materials applicable to the Deli Bakery HMS are properly utilized Ensure compliance with local, state and federal regulations Adhere to all company guidelines, policies and standard practices Maintain security standards Maintain a neat, well-groomed personal appearance at all times; comply with company dress code and personal appearance guidelines Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses ServerChili's Grill & Bar Restaurant-Rocky Mount, NCMarch 2019 to 2020Make sure stations, and equipment is clean, and sanitized to handle food. Consistency in standing for long hours, and handling a fast-paced environment. CookDennys (RREMC)-Greenville, NCMarch 2017 to November 2018Make sure stations, and equipment is clean, and sanitized to handle food. Consistency in standing for long hours, and handling a fast-paced environment. Cook/PrepDENNYS-Raleigh, NCJune 2015 to November 2016Start Pay Rate : $9.00End Pay Rate: $10.00Delivered an exceptional dining experience with friendly, fast service. Completed closing duties, including restocking items and closing out the cash drawer. Seasoned and cooked food according to recipes or personal judgment and experience. Ensured first-in-first-out system with all ingredients labeled and stored properly. Directed the operation and organization of kitchens and all food-related activities, including the presentation and serving of food Cooked food properly and in a timely fashion, using safety precautions. Collaborated with other personnel to plan and develop recipes and menus Solar InstallerCLP RESOURCES INC-Raleigh, NCJanuary 2014 to November 2015Being able to lift over 50 pounds repeatedly, use of power drills, forklift an motor carts. Consistent work cold or heat, maintain a working mentality 10+ hours 6 days a week sometimes Sundays, follow safety procedures and get the job done in a timely fashion Cook/PrepOLIVE GARDEN-Greenville, NCOctober 2011 to February 2015Start Pay Rate: $8.50 (hourly)End Pay Rate: $10.00 (hourly)CORRECTLY RECEIVED ORDERS, PROCESSED PAYMENTS AND RESPONDED APPROPRIATELY TO GUEST CONCERNS. SERVED FRESH, HOT FOOD WITH A SMILE IN A TIMELY MANNER. MASTERED POINT OF SALE (POS) COMPUTER SYSTEM FOR AUTOMATED ORDER TAKING. ASSISTED MANAGEMENT WITH MONTHLY INVENTORY CONTROL AND WEEKLY STOCK ORDERING. ASSISTED CO-WORKERS. CHECKED THE QUANTITY AND QUALITY OF RECEIVED PRODUCTS MANAGED KITCHEN OPERATIONS FOR HIGH GROSSING, FAST-PACED FAIR CONCESSION KITCHEN.EducationHigh school diplomaPitt Community College - Greenville, NCJanuary 2018 to September 2019High school diplomaSTRAYER UNIVERSITY - Raleigh, NCJuly 2016 to May 2018Skills Roofing Food management (2 years) Packaging Pallet Jack (2 years) Stocking (3 years) Assembly (4 years) Landscape Maintenance (1 year) Cooking (10+ years) Heavy Lifting Heavy Equipment (8 years) Construction (2 years) Kitchen Management Experience Cleaning Experience POS Kitchen Staff (10+ years) Construction Laborer (2 years) Factory Handyman General Laborer (7 years) Warehouse Experience (7 years) Inventory Control (4 years) Lawn Care Assembly Line (3 years) Food Prep (10+ years) Culinary Experience Solar Installer (2 years) Warehouse Associate (4 years) Customer Service General Labor (7 years) Stocking (3 years) Food Handling Cash management (10+ years) Food Service (10+ years) Mechanical Knowledge Loader Operation (3 years) Warehouse (6 years) Landscaping (2 years) Forklift (2 years) Grill (10+ years) Food Safety Food Service Management Shift Management Team management Customer service Leadership Load & unload Forklift Heavy lifting Assembly Shift management Food handling Cash handling POS Kitchen management Restaurant experience Cooking Employment & labor law Cash management Serving Cash register Sales Food service Retail sales Basic math Communication skills Solar installation Power tools Warehouse experience Analysis skills Construction Precision measuring instruments Manufacturing Mechanical knowledge Hand tools Renovation Carpentry Tile laying Leadership Shift managementCertifications and LicensesDriver's LicenseAssessmentsBasic maintenance and repair  ProficientJanuary 2024Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilitiesFull results: ProficientMechanical knowledge  ProficientNovember 2021Understanding and applying mechanical concepts and processes Full results: ProficientManufacturing fit  CompletedJanuary 2024Measures the traits that are important for success in manufacturing roles Full results: CompletedAttention to detail  ProficientJanuary 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientWork motivation  ProficientNovember 2020Level of motivation and discipline applied toward work Full results: ProficientWorkplace safety  ProficientApril 2021Using safe practices at workFull results: ProficientFood service: Customer situations  ProficientFebruary 2024Identifying and addressing customer needs in a food service setting Full results: ProficientWork style: Reliability  CompletedJanuary 2022Tendency to be reliable, dependable, and act with integrity at work Full results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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