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Title Customer Service Quality Assurance
Target Location US-PA-Harrisburg
Email Available with paid plan
Phone Available with paid plan
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1Street Address  N. 17th. St.HARRISBURG, PA. Street Address
PHONE: PHONE NUMBER AVAILABLEEMAIL AVAILABLECandidate's Name
SKILLSInventory Control, Quality Assurance, Customer Service, Security, Criminal Investigation, Loss Prevention/Asset Protection, Marketing, Sales, Vendor Relations, Problem Resolution, Project Execution, Critical Thinking, Time Management, Needs Assessment, Multi-Tasking, Punctual, Collaboration, Interpersonal Communication, Decision Making, Computer Literacy, Problem Solving, EducationPROFESSIONAL EXPERIENCEFedEx Supply Chain, Lemoyne, PA.  Warehouse Associate DECEMBER 2021 - PRESENT With a high urgency process all incoming merchandise of the contracted client to ensure that all incoming merchandise is of pristine condition to be sent to retail level. Pick and process the merchandise for customer orders to ship out prior to the set date the customer is to receive merchandise, to ensure a timely, prompt delivery. Process new merchandise in the inventory system prior to the standard two to four hour window to be processed for the customer orders. A.B.F Freight, Carlisle, PA.  Dock WorkerJULY 2021 - AUGUST 2021 Unload ordered freight from the incoming trucks, and then transfer the ordered freight to its assigned truck commuting to the particular destination. Clean incoming trucks and inspect the interior for damage, and any safety hazards once the truck has been completely unloaded, and report any findings to my Lead Supervisor. Assist with keeping the dock organized and free from all safety hazards that would damage company equipment, property, and endanger the lives of coworkers. All tasks are performed operating a sit-down forklift at a fast pace.X.P.O Logistics, Carlisle, PA.  Quality Inspector NOVEMBER 2019 - JULY 2021 Perform visual inspections on kitchen cookware sets and small kitchen appliances such as toasters, coffee makers, microwaves, wine refrigerators, and blenders, to ensure that there were no physical defects.2 Perform wattage and temperature tests on the small kitchen appliances to ensure that they not only met, but exceeded the performance standards for our contracted customers to sell in their shopping facilities, and warehouses. Assist other departments with their workloads when deadlines are not going to be met, and assist with management with implementing new action plans to expedite inspection and processing procedures in reference to associate performance exceeding satisfactory.EDUCATIONUniversity of Phoenix, Phoenix, AZ.  B.S. Criminal Justice AdministrationJANUARY 2006 - FEBRUARY 2012, HARRISBURG, PA.G.P.A. - 3.08AWARDSAmerican Red Cross- DECEMBER 2014- MARCH 2020. Five years of dedicated service as a volunteer member on the Disaster Action Relief Team serving the Harrisburg, Pennsylvania area, within Dauphin County.

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