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Computer TechnicianPHONE NUMBER AVAILABLEEMAIL AVAILABLEPortfolio: Mike Austin PortfolioHighly skilled and motivated computer technician with knowledge in troubleshooting, maintaining, and optimizing network infrastructure, security infrastructure, and repairing hardware devices. Adept at collaborating within a team to find and implement solutions to ensure seamless network operations. EXPERIENCEComputer TechnicianHaddon Heights High School, Haddon Heights, NJAugust 2022 - Present Proficiently diagnose and resolve network and device issues across 4 schools within the district, ensuring minimal downtime and maximum efficiency Provide software and hardware support for a wide range of devices including, desktops, Chromebooks, SMART technologies, and other classroom equipment Assist in the configuration and maintenance of network infrastructure, including routers, switches, access points and firewalls, contributing to the seamless function of the network Collaborate with IT team to implement security measures and ensure data protection is in compliance with industry standards Assistant Head Coach/Defensive CoordinatorHaddon Heights High School, Haddon Heights, NJAugust 2022 - Present Developed and implemented defensive strategies that improved team performance, resulting in a 5 point decrease given up per game from year 1 to year 2 Coordinated and led defensive practice sessions, focusing on skill development, technique, and team cohesion Utilized data analytics to identify opponent strengths and weaknesses, providing actionable insights for game planningEDUCATIONRowan College, Sewell A.AJan 2019 - May 2022PROJECTSPortfolio: Mike Austin PortfolioCertificationsCertifications:CompTIA Security+CompTIA Network+Microsoft AZ-900SkillsPython Automation TrafficAnalysis Network SecurityTraffic Analysis Wireshark LinuxIncident Response HardwareRepair Software TroubleshootingVirtualbox Server ManagementNetworking Data AnalysisStrategic Planning CollaborationLeadership |