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Candidate's Name
Street Address  Arnold Lamp RDEast Bernstadt, KY Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESKILLSI worked thirty years in the medical field in many different positions. From hospital Outpatient Clerk to Office Manager. Currently, I work from home for Senture on the Humana Military TRICARE contract.EXPERIENCE:Senture, London, KYCall Center BSR on Humana Military TRICARE contract. August, 1, 2022 to presentAs a BRS, I take inbound calls from providers and beneficiaries. My position includes professional commitment to balancing company goals while helping all customers find satisfactory solutions. Resourceful problem solver who is adept at remaining calm in stressful situations and effectively assisting a variety of customers.I am also a Mentor and I enjoy helping new hires to grow and be successful in their position. I have a passion for teaching and being a Mentor allows me to be able to do so.Injury & Pain Relief Center, East Bernstadt, KYOffice ManagerJanuary 2001 - February 2009In my position I hired and fired employees, maintained employees records, daily billing, daily deposits, scheduling of staff, insurance verification, marketing, answer phones, problem solving, intake of referrals, ordering of all medical and office supplies. Plus, many more duties. ARH Home Care, London, KY  Office ClerkMarch-1997 Jan-2001Duties included: answering all calls, intake of referrals, insurance verification, dispatch delivery drivers, ordering office supplies, store inventory and medical equipment. Marketing to Home Health Agencies, Physicians and Hospitals.EDUCATIONLaurel County High School, London, KY  GED1978Laurel County Vo-Tech School, London. KYMedical Assistant 1987Sue Bennett College, London, KY 40741General Nursing studiesReferences:Jennifer Nicholson, Attorney at LawPHONE NUMBER AVAILABLEMelissa NapierSave The Children SecretaryPHONE NUMBER AVAILABLEKimberly LambertComp Care TherapistPHONE NUMBER AVAILABLE/pre>