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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEA highly organized bilingual individual with years of experience working administratively to enhance working environments. Trained to work with individuals, families, and communities. With 10+ years of working experiences, outstanding listening and empathic skills is expected. Team-oriented and comfortable working in a fast-paced environment.Education:Holyoke Community College, Holyoke MA Expected 2023Associate in Human ServicesGeneral Education with a focus on human servicesReceived Human/Social Services CertificateOne semester internship as therapeutic mentorPorter & Chester, Chicopee, MA November 2008Medical AssistantSeveral internships with hand on experiencesCourses on providing services to individuals/familiesHolyoke Community College, Holyoke MA July 2007Office Administration CertificateGeneral education on Microsoft programsComputer, telephonic, and technology literacyAdministrative Work Experience:Case ManagerCatholic Charities Agency, Springfield, MA May 2018 PresentProvides broad range of case management, educational and advocacy to individualsand families at imminent risk of homelessnessConducts housing inspectionsContacts utility companies via phone in order to prevent utility shut-offManages ETO Data entry systemReceptionistCatholic Charities Agency, Springfield MA April 2016 May 2018Greeted individuals and families with empathy and respect.Managed telephone questions, pre-screening, and housing needsReferred clients to various programs depending on their needsTransferred calls to corresponding partiesAssisted caseworkers and managers maintain schedules with clients.Program Director; Onus On DementiaSemiority Social Adult Day Care, Springfield MA July 2010 April 2016Supervised several CNAs while providing care to over 40 plus clientsEnsure plans of safety for all day care membersManage relationships with community agenciesEnsure safe and effective management of transportation agenciesDeveloped several programs to enhance physical, mental, emotional, and spiritualWell-being to individualsMedical Assistant/ReceptionistHolyoke Health Center, Holyoke MA January 2008- July 2010Retrieved patients record to doctors.Escorted patients to treatment area.Assisted with administrative procedures.Verified patients insurance eligibility through a database system.Updated patients information and maintain medical records confidential.Attended more than 40 patients per dayAdditional Skills:Languages: English, SpanishComputer: Microsofts Excel and Word, Knows how to work with ETO,Certifications: Social Services, Nurse Assistance, Medical Assistance, and Office Administration |
