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Customer Service Client Resume Fairburn,...
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Title Customer Service Client
Target Location US-GA-Fairburn
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Candidate's Name
Fairburn, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEconsummate professional with an extensive track record improving operational efficiency, team building, strategic planning and unparalleled client service in a multifaceted environment. Ability to understand complex concepts, identify and solve problems, turn ideas into logical strategies and implement systems that optimize productivity and customer satisfaction. Experienced customer service executive with successful management and leadership experience dedicated to bettering customer experience with reliable product education, timely assistance and helpful feedback. Innovative problem solver / leader recognized for an intuitive approach with people, communication, and management; uses definable metrics to resolve the most complex issues, build strong relationships, improve operations, service, cost efficiencies, and increase business development for clients.Tenacious achiever, employs outstanding organization, communication and correspondence skills to build solid customer relationships. Generate top-quality results by demonstrating superior product knowledge and integrity. Passionate about creating organizational success and bettering brand reputation through serving customers in a truly memorable way. Expert at formulating and implementing sound decisions as well as enforcing strict compliance with set standards, laws and procedures resulting in safety maintenance and operational productivity. Efficient at analyzing and compiling detailed maintenance reports and related record keeping files; able to plan and design projects.Recognized for uncompromising devotion to service, effective at supervising and motivating teams toward smooth execution and completion of tasks. Strong work ethic and superior interpersonal and communication skills effective at establishing strategic alliance with various individuals from diverse cultures and backgrounds.Authorized to work in the US for any employerWork ExperienceUnloader/LoaderPetsmart distribution center - Newnan, GAMay 2021 to PresentTeam LeadLogistic one service - Fairburn, GAJanuary 2021 to April 2021SupervisorInnovative Distribution Services - Fairburn, GAApril 2020 to December 2020My job is to over see my lead and crew of 15-20 guys to make sure they unloading containers they right way.LeadInnovative Distribution Services - Atlanta, GAJune 2018 to April 2020My duties are to set up the dock where i can make sure my guys can unload the containers/ trucks in a time matter without cause any safety issues, getting done on time TESTER/MATERIAL HANDLERASSEMBLY LINEJanuary 2016 to June 2018Executive responsible for testing the functionality of complex electronic and electro-mechanical systems and sub-systems to ensure adherence to quality standards. Developed and implemented standardized practices for order processing and fulfillment, staff scheduling, inventory, warehouse operations, and shipping/receiving. Effectively organized and implemented shipping procedures. Coordinated all outgoing product for speedy and on-time delivery. Identified potential risks in the cable systems by conducting regular maintenance and inspection. Worked with design engineers to ensure products met quality standards. Test, inspect, and evaluate prototype cables, connectors, and testing equipment. Package and ship finished product to customers. Assisted in development of procedures for testing that ensured efficient production.FACILITY SERVICE ASSOCIATELOWES - Camden, SCJuly 2014 to November 2016Responsible for the general maintenance and cleanliness of the facility including providing superior customer service while greeting all customers in a friendly and professional manner. Maintained safe and clean working environment by complying with procedures, rules, and regulations. Operated and drove straight or articulated forklifts to Pick and stage orders per work orders. Maintained forklift by troubleshooting breakdowns, performing preventive maintenance and performing routine pre and post inspections. Assembled all documentation and oversaw functions of vehicles such as condition of equipment, loading/unloading, pre-trip inspection, verifying safety and security of cargo. Candidate's Name  SUMTER, SC 29153(803) 565 EMAIL AVAILABLE STOCKERLOWES - Camden, SCAugust 2007 to July 2014Leveraged expertise in maintaining supplies inventory by checking stock to determine inventory level. Resolved assembly problems by altering dimensions to meet specifications. Notified supervisor to obtain additional resources. Adjusted, repaired, assembled, and prepared products, supplies, equipment, and other items, according to specifications and customer requirements. Delivered products, supplies, and equipment to designated area, and determined sequence and release of back ordered according to stock availability. Described product to customers and accurately explained details and care of merchandise. Cleaned and maintained the warehouse in compliance with OSHA safety standards. CUSTODIANLOWES - Sumter, SCNovember 2008 to August 2012Performed all activities that are custodial in nature and deemed appropriate by school administration. Adhered to school district standards and procedures to maintain the cleanliness of the classrooms, gym and office areas. Operated wet/dry vacuum cleaners, carpet extractors, polishing machines, and waxing machines. Responded to emergency work order request as required. Maintained an adequate inventory of necessary custodial supplies needed to maintain facility. STOCKERWAL-MART SUPER-CENTER - Sumter, SCJanuary 2005 to July 2007Successfully received and stocked store merchandise and verified the same with the items listed in the purchase order. Organized the merchandise on the store shelves. Appropriately handled and stored received goods and supplies. Provided excellent customer service and communication with diverse customers. Monitored inventory of all store goods and assist in replenish all stock according to expiration dates.EducationHigh school or equivalentSkills Forklift Shipping Receiving Warehouse Associate Shipping Packing Stockroom General Labor Pallet Jack Freight Experience Warehouse Management Custodial Experience Materials Handling Logistics Strategic Planning Load & Unload Computer Networking Supervising experience Picker Packer Warehouse experience English Customer service StockingCertifications and Licensesdriver's licenseForklift CertificationAssessmentsProblem Solving  CompletedJune 2019Analyzing relevant information when solving problems. Full results: CompletedRetail Skills: Shelf Stocking  FamiliarJanuary 2020Receiving and storing merchandise or product.Full results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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