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Click here or scroll down to respond to this candidateCandidate's Name
Atlanta, GA Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEEDUCATIONAlabama State University Montgomery, ALPercy J. Vaughn Jr., College of Business of Administration Graduation Date: May Street Address
Bachelor Of Science in MarketingGPA: 3.60/4.0Honors: TJX/YBI Scholarship Recipient, Citi Trends Scholarship Recipient, Deans List, The Tull Charitable Foundation ScholarshipWORK EXPERIENCEJune 2022- Present Duluth, GATTECBanking Customer Service RepresentativeMaintain and prepare complete accuracy of clients products and services. Be tenacious in tracking, documenting, and retrieving information disputes.Resolve overdue bills, collect payments from the party responsible for the debt. Be comfortable with fraud prevention, collections and transaction disputes.Listen attentively to customer needs and concerns; demonstrate empathy while ensuring to deliver maximizing service to our customer meets.February 2019- May 2022 Montgomery, ALAlabama State UniversityOffice AssistantMaintained learning the financial stability of preparing and keeping tabs on different accounts, reports, and transactions.Monitored financial records for accuracy and organized student files to maintain their financial records.Helped to ensure that business generated accurate financial reports and data, while also helping to manage my tasks and promotion role as Office Assistant.May 2018- August 2021 Montgomery, ALBank of HopeBank TellerProcessed daily client transactions, including deposits, withdrawals, money transfers, loan payments, and selling cashiers checks.Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance.Assisted clients with various questions and concerns related to their accounts and bank products.Helped customers open and close checking accounts, credit cards, savings accounts, personal loans, and mortgages.January 2016- January 2017 Atlanta, GAVictoria SecretRetail AssociateMaintained integrity of the store by ensuring the store was adequately stocked with merchandise and organizing displays around the store.Utilized photography skills to take pictures of our merchandise and helped increase the stores social media presence, which increased store traffic.Became a merchandise expert to deliver excellent customer service to ensure customer satisfaction and retention.LEADERSHIP EXPERIENCEAugust 2019- August 2022Business Club @ASU Montgomery, ALTeachers AssistantInteracted with 400+ professionals that engage in co-curricular programs each year while building relationships that will last throughout your college journey and beyond.Serviced projects while making a connection with a team that made a real-life impact.Gained real-world perspectives as you see business at first hand, while connecting with hundreds of business-interested students on campus.ADDITIONAL SKILLS AND INTERESTInterpersonal skills, Strategic Planning, Verbal, and Oral Communication.Microsoft Office (Excel, PowerPoint, Outlook, Word, Scheduling)Data Collections, Finance, Service-Technical Knowledge, Customer Service, Banking Customer Service. |
