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Title Multi Manager Customer Service
Target Location US-SC-Greer
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Greer SC, Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEEducationSouth Carolina State University Bachelor of Science, Business Management  Street Address  Greer High School, Graduate  1996Volunteer ExperiencesGreer High School- Varsity Football, Assistant Defensive Line Coach - 2022-Present D-Team Football Assistant Defensive Line Coach - 2021-2022 Youth Sports Greer Recreation, YMCA Flag Football, 12U, 10U Head Coach - 2016-2021 Baseball, 6U, Assistant Coach, 8U Assistant & Head Coach - 2012-2015 Soccer, 4U-12U - 2011-2019Work ExperienceSpinx Incorporated June 2013  Present General Manager Spinx #110 and #102 June 2013  Dec 2016 General Manager Spinx #112 Dec 2016  Dec 2018 Site Manager Spinx #100 Dec 2018  Present Spearhead a team of 12+ managers, including all levels of store, assistant, food and beverage, and car wash managers and 100+ staff Make recommendations to improve upstream and downstream processes and procedures Develop key account relationships with suppliers, partners, and customers in the region Work as a team in order to identify and write the company-wide business standards and procedures Drive $4.8M in yearly sales while constantly developing and implementing financial to achieve top-line revenue and drive cost reductions Provide a working environment that promotes safety, customer service, teamwork and collaboration, integrity, productivity, and continuous improvement Establish individual associate growth and performance goals, as well as hiring and developing new and veteran managers and associates Maintain employee workforce, morale, and productivity while leading the team through the COVID pandemic, which led to a 30% increase in sales compared to prior year Manage regional and site-level events, including fundraising partnerships, to ensure they are properly planned, staffed and executed to maximize return on investment Provide comprehensive customer service from delivering valuable product information, taking feedback, and completing seamless transactions Consistently maintain inventory audits within company standards AwardsTeam Oriented Award, 2018Customer Service Award, 2015 & 2016Committed to Quality Award, 2017 & 2021Bilo Incorporated June 2010 to May 2013 Center Store Manager Waffle House January 2003 to February 2010 District Manager

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