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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Graymount WayEdgewood, MD Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESUMMARY OF QUALIFICATIONS15 Yrs. of a proven Customer Service experience12 yrs. Experience with EpicCompetent in data reconciliation and records management.Proficient in Excel, Microsoft, Word, Excel and Out LookOver 18 years of experience in the financial field, working with confidential documents.12 Yrs. Experience in Data Entry and Medical billingWorking knowledge of data entry systems and standard office equipment.Knowledge In Foundation, SLP (Service Link Portal), HP Chats, CARS (Common Archival Retrieval System), GE Centricity, CISCO IP Communicator and IBM Notes, NCR 7766 Adding CalculatorKnowledge In StarLIMs and OZ (Data Base for Hospital for New Borns)EXPERIENCEMaryland Department of Health Baltimore, MD08/2023- Present40 Hours/Weekly53,896Newborn Screening Follow up Administrative AideData Entry of Patients Information and Records into the Data BaseData Entry Early Hearing Detection and Intervention in database (OZ) and StarLIMsElectronic fax (Right-Fax) use of delegated e-mailData entry of patients information and patient records into a database, generating reports from a database, faxing and mailing documents and other duties as assignedAssist with notification of submitters/provider offices/parents regarding unsatisfactory specimens that need to be repeated by letter or fax.Assist with monitoring compliance with documentation of outcomes following a CCHD screen and alert the nurses of cases that have missing data fields.Notifies submitter or primary care provider (PCP) office by phone and electronic faxing regarding unsatisfactory specimens and need for repeating the specimenNotifies parents regarding unsatisfactory specimens and need for repeating the specimen by letterNotifies the Program Chief if there are families that need to be called if unable to determine PCP office from lab slip and Oz databaseAmazon Aberdeen, MD02/2021 to Present20+ Hours/Weekly$21.40 Base PayReceiving and Distribution OperatorSort out items according to predefined procedures, and ensure that all packing and labeling activities for outgoing shipments are properly handled.Receive incoming shipments, and compare them with the work orders. Make arrangements for incoming shipments to be moved to assigned storage areas, ensuring that they are properly stored.Refer to work orders to determine the type and quantity of items to be retrieved, and ensure that they are timely picked.Move picked items to the packing area, ensuring that they are properly and securely packed and labeled with pertinent information.Assist loaders in placing merchandise onto awaiting vehicles. Stack items in the delivery truck in a manner that they are secure, and ensure that fragile items are carefully handled.Maximize storage space within the warehouse area, by carefully and strategically moving items.University Of Maryland Baltimore, MD10/2017 to 08/202340 Hrs./Weekly$19.06 Per Hr.AR Billing ClerkScreen Uninsured in-house patients to the Medical Assistance Eligibility Team for the Application process.Assists in the overall reduction of Bad Debt and updates MAE database.Verify the patients eligibility on a daily basis to ensure that all accounts are properly updated.Pulled the patients information in EPIC and review the information before they are screen by the MAE team or by the State of Maryland/ DSS caseworker.Update monthly reports Eligibility from the Attorney, Self-Pay, IN-Caps, and maintaining records daily records for end of month reports on Excel Work Sheet.Scan Documents and reports that need to be updates in the Data System and EPIC Data Base.Placement Ready Fulton, MDKaiser Permanente12/2016 to 06/2017 Temporary40 Hrs./Weekly$19.00Member ServicesCoordinated communication between patients, family members, medical staff, and administrative staff.Represented Health Plan by answering and documenting all incoming contacts to determine their nature, respond to complex calls related to specialized product lines or queues.Worked with payers to confirm the patients coverage status, determine the best benefit and identify any potential hurdles to access.Facilitated the prior authorization process on behalf of patients to the degree allowed by the payer, supporting patients through any required administrative paperwork.Updated employees time sheets and submitted them to the payroll department.Baltimore County DHS Dundalk, MD11/2016 to 04/2017 Per- Diem32 Hrs./Weekly$17.00 Hr.Human Services AssistantProvided information or refer individuals to public, private agencies or community services for assistanceProvided excellent customer service to people from diverse background and situationsAssisted the clients with equipments, supplies and food dailyMaintained a secure and safe environment for the homelessKept records and prepare reports for owner or management concerning visits with clientsAdreima Raleigh, NC10/2008-02/201640 Hrs./Weekly$13.50 Hrs.Medical Billing Customer Service Representative II4 years experience with the Epic System, and post medical insurance billingsRetrieved patient medical records for physicians, technicians, or other medical personnel.Negotiated reasonable payment plans and settlements with patientsVerified charges to the patients insurance plan or uninsured patientsTake customer calls and provide accurate, satisfactory answers to their queries and concernsDetermined charges for services requested, collect deposits or payments, or arranged for billing and verified customers insurance and benefitEDUCATIONCertificationCustomer Service Training, HIPPA Certified, CPR, Time Management Training, and NaloxoneWake Technical Community College, Raleigh NC 2005Certificate Medical Front Office AssistantMorgan State University, Baltimore MDPolitical Science |
