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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Phoenix, ArizonaEducational ExperiencePeoria Accelerated High School May 2020Work ExperienceCCS Facilities Custodian January 2024 PresentAssist in cleaning local Elementary and High SchoolsEnsure floors are cleaned, ceilings, restrooms, offices and common areas throughout the building.Follow all cleaning procedures for safetyAmazon Overnight Warehouse Associate September 2022 - February 2023Carried out the logistics of receiving, processing, storing, and sending inventory according to purchase orders and shipping schedules.Loading orders onto trucks and shipping containers.Organized incoming stock and applied appropriate labels to outgoing parcels.Opened up inbound packages and met/exceeded company standards.Worked in a fast-paced environment and maintained time management skills.Gap Overnight Warehouse Associate June 2022 - September 2022Packaged and shipped orders placed by customers online.Worked overnight, picking an average of 400 orders per night.Carried out the logistics of receiving, processing, storing, and sending inventory according to purchase orders and shipping schedules.Loading orders onto trucks and shipping containers.Organized incoming retail stock and applied appropriate labels to outgoing parcels.Best Western Call Center Representative December 2021 June 2022Made reservations for Best Western Hotels internationally through inbound calls.Worked from home; learned great communication skills and sales skills.Spoke with customers over the phone to make hotel reservations and accommodations for their traveling needs.Handled and processed confidential financial credit card information (CNP).Received commission for signing up customers for the customer rewards program and upselling hotel packages to customers.Made reservation adjustments and processed cancellations of customers; handled customer complaints and provided customer service solutions to resolve issues and maintain customer satisfaction.McKesson Overnight Warehouse Associate August 2021 December 2021Carried out the logistics of receiving, processing, storing and sending inventory according to purchase orders and shipping schedules.Loading orders onto trucks and shipping containers.Organized incoming stock and applied appropriate labels to outgoing parcels.Learned in a fast-paced environment and met/exceeded company standards.Packaged and shipped pharmaceutical drug orders for local hospitals and home delivery orders for medical patients.SkillsGreat communication skillsFast-paced workerQuick learnerWarehouse experienceCustomer serviceSalesLanguagesProficient in English and Spanish |