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Click here or scroll down to respond to this candidateCandidate's Name , MBA, PMP, CSM"Success is a journey not a destination." ~ B. SweetlandYorktown Heights, NY Street Address C: PHONE NUMBER AVAILABLE EMAIL AVAILABLEIT SERVICE DELIVERY PROJECT MANAGEMENT DIRECTORHighly-regarded, dynamic executive with expertise at increasing performance and driving process.Recognized for energetic collaboration, teamwork, negotiation and building loyal business relationships.Respected for a solid work ethic and known for getting the job done. Driven and consistently gives 100%.Anticipate trends and ensure high performing teams have all the tools necessary to become successful.LEADERSHIP ATTRIBUTESResults Oriented Collaborative Innovative Honest Respectful Mentor- Articulate NegotiatorAWARDSAbove & Beyond Award for Excellence multiple years, United States Tennis AssociationCORE COMPETENCIESExceptional Management Skills Results-Driven Leading Training MentoringStrategic Planning IT Security/ Disaster Recovery Accounting BudgetingPolicy Procedure Compliance Service Desk Management Facilities ManagementPROFESSIONAL EXPERIENCEPeckham Industries, Brewster, New York 2019 PresentDirector, IT Service Delivery & Project ManagementDelivered world class Service Desk while increasing customer satisfaction by 25% and portal usage by 10%.Led IT Steering Committee and established a PMO.Negotiated favorable contracts for software development and infrastructure equipment.Responsible for managing multimillion dollar acquisition integration(s) for several locations.Successful with Automation and Information Technology projects from IT security to plant automation.Created IT Department process and procedures including change control process.Consulting, White Plains Area, NY 2017 - 2019Senior Consultant Contract multiple companiesDeveloped, executed, coordinated, and monitored projects for multiple infrastructure and operational projects.Directed projects from evaluating, selecting & implementing an ITSM to Windows 10 upgrade.Successfully transitioned applications and servers ranging in complexity to the cloud.Carousel Industries, Exeter, RI 2013 2017Senior Technical Project ManagerDirected multiple priorities and projects nationally and internationally for voice, data and service solutions in a fast-paced environment for Avaya, Cisco, Extreme, Fortinet, Aruba and Juniper products in a heavily matrixed organization.Heavily involved in IT PMO governance and implementation.Responsible for vendor negotiation and selection.Mentored and trained less experienced project managers.Emerging Health IT, Yonkers, New York 2012 2013Technical Project ManagerOversaw $18M laboratory implementation project for 3 locations at Montefiore Medical Center in a matrix organization.Columbia University Business School, New York, New York 2010 2012Assistant Director IT Security and Project ManagementResponsible for managing the development and deployment of the first mobile application for the Business School using Agile methodology.Created PMO governance for Business School.Managed IT security breaches and created formal governance for the function.Project Management Institute Westchester Chapter, Elmsford, New York 2008 2016VP Career and Professional Development VolunteerBegan assisting in teaching a PMP preparation course and was elected to the Board of Directors for three separate terms. Role was primarily providing decision making and policy setting for the Chapter. Organized Pofessional Development Day, 6 years in a row.United States Tennis Association, White Plains, New York 2000 - 2008Director, IT Service Delivery (2005 2008)Revitalized failing IT organization and created a world-class 24x7 IT operation utilizing best practices for IT delivery in addition to developing and supporting web applications and portals using Agile, SDLC and PMIs project management methodology.Applications Delivery Manager (2000 2004)Delivered first successful grass roots league tennis website in under 6 months with a team of 10 people. http://tennislink.usta.com/leagues/ using Microsoft ASP, VB and SQL Server. Utilized Microsoft .Net technology to build web applications. Technical manager for similar sites such as team tennis and tournaments http://tennislink.usta.com/teamtennis/ http://tennislink.usta.com/tournaments/Responsible for $2.5MM in new development and $2MM in application and database support.Introduced IBM Rationals Team Test tool to successfully perform stress and performance testing for many of our web applications such as leagues, tournaments, team tennis, ratings and rankings.Instituted corporate standards for processes and procedures including documentation such as repository for source code of all client server applications.Lead IPO from a technical perspective for Information and TelecommunicationsEDUCATIONManhattan College, Master of Business AdministrationManagement Information Systems GPA: 3.4Lehman College, Bachelor or ScienceComputing & Management GPA: 3.6PROFESSIONAL ENDORSEMENTSI have had the privilege of collaborating with Mary Jo at Peckham Industries for the past 3 years, having previously worked togetheron a bespoke, mission-critical client-server application at a mortgage banking firm. It is rare to come across management professionalswho exhibit the level of dedication, commitment, and loyalty to their organization as Mary Jo does. What sets her apart is herexceptional ability to foster and maintain relationships with colleagues, subordinates, and senior management. She consistentlydemonstrates a results-driven approach, combined with methodical planning, strategic vision, and genuine passion for achieving setobjectives. Jim Meyers, Director of Technology, Peckham IndustriesMary Jo is a talented business and technology professional who served as my deputy CIO at Cityscape. MJ had a unique understandingof the current financial issues as Cityscape was a pioneer in the areas of subprime mortgages and securitization. In her subsequent roleas the Director of IT at the USTA, who has gained a wide array of IT and consumer experience. I would not hesitate to work with heragain at any time. Glenn R. Dinetz, CIO, Cityscape Corp.PROFESSIONAL TRAINING AND DEVELOPMENTColumbia Business School Executive EducationLeadership & Negotiation ClassesProject Management InstituteProject Management Professional (PMP) since 2008Scrum AllianceCertified Scrum Master (CSM) since 2019TECHNOLOGY PROFICIENCIESMicrosoft Office Suite Lawson PeopleSoft Finance & Human Resource applications Crystal Reports DI-Diver Business ObjectsSeibel Rationals Toolset Jira Github Sharepoint Smartsheets Clarity MS Project ServiceNow Remedy Halo OpenWorkbench SalesForce Viewpoint Vista Sage 100VOLUNTEER ACTIVITIESSt. Patricks Yorktown, CCD Teacher, grades 1-6First Presbyterian Church of Yorktown, food pantryMohansic Girls Basketball, head coach |
