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Title Inventory Control Customer Service
Target Location US-FL-Tampa
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Tampa, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEEnthusiastic person, eager to contribute to team success through hard work, attention to detail and excellent organizational skills.Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experiencia laboralLogistics CoordinatorBeckwith Electric Co. - Largo, FLagosto 2023 - ActualmenteIn performing day-to-day routine tasks, prepares finished products for shipment or storage following established shipping guidelines. Using a basic knowledge of proper inventory procedures,performs a combination of clerical tasks to support inventory control area. Performs work according to company and department guidelines. May assist in performing other work duties. Duties and Responsibilities Clerks review shipment orders to ensure they were correctly processed, compute freight costs, and prepare invoices. Schedules appointments, procedures, and transportation. Collaborates and communicates with logistics technicians, customer service representatives, service providers, and others involved in the shipment and receipt of products. Receives product from Inventory and Quality Control and packages for shipment. Verifies shipper information against units received, along with a visual inspection of the units. Fills out required paperwork for carrier and method of shipment. Enters data into manifest system, prints required reports, and all other related duties. Monitors stock levels of shipping supplies, and re-orders when needed. Assist inventory control as needed. Tracks, and updates the status of incoming and outgoing shipments. RMA CoordinatorAVI-SPL.octubre 2022 - julio 2023 Handle the day-to-day RMA Receiving activities Handle customer problems both internally and externally. Responsible for processing all returns and non-standard goods returned under existing agreements and warrantees with clients. Received returned devices and reviewed bill of lading to ensure that all returned inventory is accurately accounted. Communicated with clients to inform them of any issues and where in the repair/replace cycle they are. Liaised with vendors to determine warrantee status on devices and react to each case appropriately. Prepared all Import/Export documentation. Coordinated with warehouse personnel for all stock purge requests of defective Packed and shipped RMA parts according to vendor shipping requirements. Verified warranty and determined ability to return defective parts back to vendor. Verified whether a part has physical damage or a functional failure. Determined whether any physical damages were process induced or incoming. Coordinated FTL/LTL shipments, inbound/outbound. Planned, directed and coordinated operations. Planned use of materials and human resources, including management Work with customer and vendors regarding returns or DOA's / warranty exchanges Collaborate with vendors/manufactures to obtain Return Merchandise Authorizations Negotiate with vendor/manufactures on call tags and waiving restocking fees Resolve difficult issues related to miss/lost/damage with our vendors/manufactures Responsible for scanning related return merchandise authorization documents to the company server Follow up and resolve issues related to purchase and sales orders as well as return purchase and return orders Collaborate with various internal departments and offices on RMA returns and credits Logistics CoordinatorWendover Art Groupoctubre 2014 - octubre 2022 Generated documentation and information required for customer shipments including commercial invoices, BOL's and commercial docs. Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing. Tracked orders and notified customers of status or potential delays. Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors. Monitored and reported on transportation costs and properly filed shipping documents. Planned and supervised shipments from production to end-user and scheduled daily and weekly routes. Shipped revenue and complimentary orders direct to customers via DHL, FEDEX, UPS, LTL and FTL. Located carrier capacity by utilizing multiple carrier databases within operating system and web-based applications. Works with our 3rd party logistics provider on continuous improvement processes to help drive cost down and improve service. Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. Establish strong relations across a network of suppliers, vendors, transportation service and each and every client. Creating, managing and maintaining shipment schedules, consistently updating multiple online spreadsheets used by the shipping department and account representatives to track and audit outbound shipments to their customers. Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems. Determined best shipment methods and carriers utilizing knowledge of shipping procedures, routes and rates. Prepared and attached all shipping related documents to shipments, such as packaging slips, bills of lading, commercial invoices, and dangerous good declarations. Process paperwork for domestic and international shipments. Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery. Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery. Evaluated supplies and product inventory to check for quality and quantity issues and returned Educacin y formacinGEDLeto High School - Tampa, FLmarzo 2016Habilidades y conocimientos Microsoft Outlook.Computer literate.ERP.SAP.Data Entry.Organization and Time Management.Inventory Management Procedures. Supply chain.Customer Service.Bilingual (Spanish and English) Customer service ERP systems Manufacturing SAP Computer networking Clerical experience Supply chain Production planning Order entry Office management Microsoft Office Communication skills

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