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Title Customer Service Inventory Management
Target Location US-NJ-Passaic
Email Available with paid plan
Phone Available with paid plan
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EMAIL AVAILABLEPHONE NUMBER AVAILABLEOBJECTIVEDedicated and knowledgeable Wine Specialist with a passion for curating exceptional wine selections and providing outstanding customer service. Seeking to leverage expertise in wine selection, inventory management, and staff training to contribute to the success of a dynamic wine-focused establishment. EXPERIENCESystem Manager, Grand Opening Liquors, North Haledon NJ 2013-2024- Lead the wine program, including selection, purchasing, and inventory management, resulting in a diverse and high-quality wine list.- Enhanced wine knowledge and sales skills, resulting in increased wine sales and customer satisfaction.- Developed and maintained relationships with wine distributors and suppliers to ensure access to a wide variety of wines and competitive pricing.- Conducted regular tastings and events to promote featured wines and educate customers about different varietals and regions.- Receive and inspect wine deliveries to ensure accuracy and quality standards are met.- Stock shelves and displays with wine products according to established merchandising guidelines.- Maintain cleanliness and organization of the wine department, including storage areas and display racks.Assistant Manager, Endless Vine, Franklin Lakes NJ 1998-2013- Assisted in managing wine inventory, including receiving deliveries, stocking shelves, and rotating stock to ensure freshness.- Provided excellent customer service by offering wine recommendations, answering questions, and assisting with special orders.- Supported the Wine Manager in organizing and executing wine events, such as tastings, wine dinners, and educational seminars.- Experience with POS systems and cash register operations EDUCATIONBachelor of Arts in MarketingAPEC University, Santo Domingo, Dominican Republic September 1987 - November 1990SKILLS- Extensive knowledge of wine regions, varietals, and production methods- Strong understanding of inventory management and purchasing processes- Excellent communication and customer service skills- Ability to train and motivate staff to achieve sales goals- Proficient in POS systems- Bilingual in both English and SpanishREFERENCEAvailable upon request.

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