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Candidate Information
Name Available: Register for Free
Title Customer Service Representative - Work From Home
Target Location US-KY-Benton
Email Available with paid plan
Phone Available with paid plan
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                                                        KL

                               Candidate's Name
                        EMAIL AVAILABLE | PHONE NUMBER AVAILABLE | Hopkinsville, KY Street Address

Summary

Hardworking employee with customer service, multitasking and time management abilities.

Skills

  Teamwork and Collaboration                                  Good Judgment
  Professional and Courteous                                  Calm Under Pressure
  Computer Skills                                             Customer Service

Experience

Plymouth shapes and engineering |            Recognized defective material and reported issues to management.
Hopkinsville, KY                             Inspected and repaired products to meet project expectations.
Process Manager                              Veri ed production orders prior to starting set-up.
05/2021 - Current
                                             Moved items between machines, conveyors and transport equipment to
                                             meet production needs.

Maetinrea | Hopkinsville, KY                 Rotated through series of di erent stations based on team needs.
Team Lead                                    Fostered positive employee relationships through communication, training
01/2019 - 07/2021                            and development coaching.
                                             Promoted to leadership position in recognition of strong work ethic and
                                             provided exceptional customer service.

Pennyroyal veterans center | Hopkinsville,   Provided case management services including intake, assessment, crisis
KY                                           intervention, advocacy, referral and monitoring of families.
Lead Case Manager                            Reviewed treatment plans against individual goals and healthcare
12/2013 - 12/2019                            standards.
                                             Collaborated with healthcare team to improve care quality, reduce costs
                                             and gauge patient progress.

Cumberland Hall Hospital | Hopkinsville,     Assessed patients in active drug and alcohol withdrawal and provided
KY                                           interventions to manage physical and psychological withdrawal
T-Certi ed Substance Abuse Councelor         symptoms.
01/2013 - 01/2018                            Educated patients on detox and withdrawal, medications, addiction,
                                             recovery, coping skills and community resources.
                                             Led supportive group discussions and education sessions with alcohol and
                                             drug users and families.


Education and Training

Murray State University | Murray, KY
BSW in Social Work
05/2015
Hopkinsville Community College | Hopkinsville, KY
Associate of Arts in Business Administration
05/2013

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