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Title Customer Service Specialist
Target Location US-ND-Fargo
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Fargo, ND Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCustomer Service SpecialistBELL BANK - Fargo, NDOctober 2021 to August 2023Answer and reply to all communication in a customer paced, accurate, and courteous manner, primarily by voice (phone), messaging, and email.Communicate service issues in a timely manner to supervisor for resolution. Follow Individual Therapeutic and Behavioral Plans of Each Resident REM NORTHSTAR - Moorhead, MNFebruary 2017 to October 2021Provide support to individuals to help them live independently Follow individual therapeutic and behavioral plans of each resident Assist with daily living activities such as bathing, dressing, and personal hygiene Provide transportation to and from medical appointments Patient Access SpecialistBROADLAWNS MEDICAL CENTER - Des Moines, IAApril 2015 to January 2017registration of patients, rating appropriate financial class, obtaining appropriate insurance information and scheduling patient appointments while maintaining department quality standards. responsible for symptom and temperature screenings of hospital visitors. EducationCollege Degree in BusinessColorado Technical University-OnlineJune 2022 to PresentHIGH SCHOOL DIPLOMAHERBERT HOOVER HIGH SCHOOLMay 2017Skills Caregiving Senior Care Alzheimer's Care Cooking Home Care Meal Preparation Food Preparation Customer Service Hospice Care Medication Administration Cleaning Experience Developmental Disabilities Experience Nursing Patient Care Dementia Care Memory Care Vital Signs Microsoft Word EMR Systems Autism experience First aid Dietary department experience Patient monitoring ADLs Hospital Experience English Social Work Personal Assistant Experience Computer SkillsCertifications and LicensesFirst Aid CertificationJuly 2021 to July 2023Driver's LicenseJune 2021 to December 2027CPR CertificationJuly 2021 to July 2023PCAMay 2022 to PresentPCA and CSSF certification

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