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Title Customer Service Information Technology
Target Location US-PA-King of Prussia
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
EMAIL AVAILABLE(3) Candidate's Name  LinkedInPHONE NUMBER AVAILABLE Havertown, PARecent Computer Science graduate seeks a challenging entry level position where I can apply the vast technical knowledge I have acquired in a comprehensive undergraduate program as well as gain additional hands-on experience in the field of information technology. Highly motivated individual eager to contribute to a high-performing team while learning new and emerging trends in the field. Well versed in the latest programming languages, databases, and operating systems. What sets me apart is my strong customer service orientation combined with my technical expertise. Leveraging these assets will enable me to make a meaningful contribution to any organization.TECHNICAL SKILLS:Languages: C, C#, Java, JavaScript, Python, HTML/CSS, PHP, Perl, RubyDatabases: SQL, Anaconda, OracleOperating Systems: Windows Server, Linux, MacOSLanguages: C, C#, Java, JavaScript, Python, HTML, CSS, PHP, Perl, RubyEDUCATION:Bachelor of Science, Computer Science and Information Technology September 2020 - May 2024La Salle University Philadelphia, PACoursework included: Data Structures, Object Programs, Digital Electronics, Operating SystemsAWARDS & ACHIEVEMENTS:Deans List 2020, 2021, 2022IT Honors Member, Upsilon Pi EpsilonFounders Academic Scholarship RecipientChair, La Salle University Association for Computer Machine Chapter (ACM)PROJECT EXPERIENCE:Othello Game AI Project April 2022- June 2022Leveraged expertise in XML, Java, and Machine Learning to create AI capabilities with the online game to identify all potential player options by green lighting plausible moves while red lighting other that are not permitted.Sports Data Analyzer Sep. 2023  Dec. 2023Utilized JavaScript and JSON to develop an advanced sports data sorting program seamlessly organizing comprehensive datasets with efficiency and precision by developing a program that reads any CSV file, enabling data sorting, color-coding, and standardization into various ranges, enhancing data usability without requiring coding expertise. This program allows end users to see team stats as well as overall rankings.Ice Cream Shop Dec. 2023  May. 2024Created interactive user-friendly food service website utilizing JavaScript, agile methodologies, and ASP.NET core framework to enable seamless customer mobile ordering on the front end while allowing back-end administrative changes in real time without disruption to the end user experience.WORK EXPERIENCE:Wawa King of Prussia, PA, USACustomer Service Associate September 2020 - PresentProviding a positive customer experience with fair, friendly, and courteous service.Handling register sales by scanning items, itemizing and totaling customers' purchases.Resolving customer issues and answering questions.Restocking merchandise and handling food preparation.Haverford College Haverford, PASummer Events Associate June 2020  August 2023Providing outstanding customer service and support to participants of various camps and conferences.Registering guests upon arrival and providing access to dorms.Ensuring technology in dorms is set up and functioning properly.Answering questions and resolving issues as well as handling any ad-hoc requests.

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