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Click here or scroll down to respond to this candidateCandidate's Name
Sr. Project Manager/Program Manager Certified Scrum Master (CSM)
Certified Product Owner (CSPO) ALP Servant Leadership AI for PMsStreet Address / EMAIL AVAILABLE / PHONE NUMBER AVAILABLEWWW: My LinkedInSUMMARYExperienced Sr. Project/Program Manager, Certified Scrum Master (CSM), Certified Product Owner (CSPO), Servant Leader (SL), and Generative AI for PMs with over twelve years of expertise in managing diverse projects, delivery, and budgets, leading onshore and offshore teams, and overseeing change management processes. Skilled in Waterfall, Iterative, Hybrid, and Agile ceremonies, project execution plans, and executive briefings, and proficient in MS Project, Power BI, JIRA, Confluence, and other tools. Facilitates Value Stream Mapping (VSM) and coaches teams to higher performance. Expert in developing and implementing project plans, collaborating, and supporting IT PMO on reporting, and managing risks and metrics. Known for weekly metrics reports, managing escalations, and project control analysis. Possesses comprehensive knowledge of SDLC methodologies, tools, and change management techniques. Dedicated to enhancing project management best practices and driving continuous improvement, fostering safe work environments, and emphasizing servant leadership. Partners with leaders and sponsors to define project approaches and success metrics. Supported over seventy applications using Waterfall, Agile, and Hybrid methodologies for project implementations, release management, and post-project support.SKILLSServant Leadership I & IICertified Scrum MasterMS ProjectAgile MethodologiesMicrosoft Office Product SuiteBudget ManagementAgile Coaching & MentoringAgile Application DevelopmentCertified Product OwnerKanbanConflict ResolutionTechnical Project ManagementPMO DevelopmentIT Project ImplementationManufacturing Projects implementation of LVsAgile LeadershipJIRALeadership DevelopmentEffective CommunicationsBusiness AgilityGenerative AI-PMValue Stream Mapping FacilitatorConfluenceMicrosoft TeamsVendor Management/SOWsEXPERIENCESr. Project/Program Manager/Certified Scrum Master/Certified Product Owner/Servant LeadershipFull-time Remote Contractor / UST Consulting Services 01/2021 - 01/2024Certified Scrum Master (CSM) and Certified Product Owner (CSP) with experience leading Agile teams, generating, and tracking Agile metrics, and facilitating Agile ceremonies (standups, retrospectives, sprint planning, and backlog management.Developed and executed project implementations, and release management planning for projects ranging from small to large budgets (2.5M+), and supporting 70+ applications using Waterfall, Agile, and Hybrid methodologies.Conducted Waterfall workshops for technical and functional specifications with clients and technical teams, ensuring detailed requirement gathering and addressing dependencies for various project solutions.Collaborated with PMO leadership to enhance project management best practices and tools, focusing on continuous improvement and productivity enhancement within Agile teams.Sr. Project/Program/Certified Scrum Master/Product Owner - Contractor / DANA Incorporated 07/2023 - 12/2023Managed large Corporate Payroll IT Project/Program Migrations to accommodate various platforms changes within the organization (i.e., SAP, Salesforce, 401K, HR, Treasury, ADP-T & A, Banking, Tax, Wage Types, Multi-Vendor, Finance (Budgets), Vanguard Elections, Concur, G/L, and G/L FICO IT and Garnishments which included multiple project and infrastructure teams including Sr. Level leadership.Directed onshore and offshore teams, managed budgets, planned communication, and executed projects from kickoff to implementation using Waterfall methodologies.Managed the Change Management processes, training, and rollout support; collaborated with PMO and senior leadership for status reporting, metrics, and issue escalation.Manufacturing Projects Oversaw hardware/software implementations for e-Propulsion systems at multiple DANA locations, including plant launches, infrastructure setups, and post-warranty support. Used tools like MS Project, Power BI, Salesforce, and Service Now for tracking and reporting.Sr. Project/Program/Certified Scrum Master & Product Owner - Contractor / Experian 01/2021 - 07/2023Managed a range of programs and budgets for consumer, business, and credit solutions, including post-project support and maintenance during warranty periods.Utilized various project methodologies (Waterfall, Hybrid, Iterative, Agile Scrum) from kickoff to closure, including conducting transition support and lessons learned ceremonies.Employed tools like JIRA, Power BI, and MS Project for issue reporting, tracking project metrics, and maintaining project documentation (plans, logs, dashboards) for governance and oversight.Coordinated resource assignments, vendor relations, and cross-functional team collaborations; provided performance feedback to senior leadership and managed onshore/offshore models.Business Analyst/Sr. Project & Program Mgr./Certified Scrum Master & Product OwnerFull Time / US Airways/American Airlines DFW 08/2010 - 12/2020Managed IT projects and maintenance support, applying both Waterfall and Agile/SAFe methodologies to efficiently manage team backlogs and successfully deliver Minimum Viable Products (MVPs) while meeting budgetary and time constraints.Oversaw the TSA Pre- Project for the Airline campus, managing multiple business areas and five IT project teams encompassing senior architects, infrastructure resources, business analysts, and QA analysts teams.Maintained responsibility for managing technical support services for more than seventy client applications, including 24/7 on-call assistance, and conducting disaster recovery simulations to certify system readiness.Created KPIs using Power BI and Tableau to track team performance, managed onshore/offshore teams during COVID transitions, developed DevOps initiatives, and led Value Stream Mapping to improve processes and eliminate project waste.Business Analyst/Project Mgr. / US Airways -AZ (Now American Airlines) 08/2010 - 12/2014Managed and developed strategic plans for internal projects, including sales, shuttle services, promotions, airport notification applications, One World Alliance Partners, Code Share, and loyalty programs, and corporate .com sites (ticketing software/sales/mileage programs).Designed, developed, and supported application requirements using tools like MS Project Suite, CA Rally Agile Suite, Agile Scrum, Trello, TFS, and JavaScript, ensuring alignment with stakeholder needs and project goals.Utilized tools such as Tableau, PowerBI, DevOps, GitHub, Hygieia Dashboard, Clarity T & A system, and Planview for tracking and reporting; facilitated Value Stream Mapping (VSM) and team maturity assessments to enhance process efficiency and team performance.EDUCATION AND TRAININGDeVry UniversityBS: Technical ManagementCERTIFICATIONS/CERTIFICATESScrum Alliance Certifications:oCertified Scrum Master (CSM)oCertified Scrum Product Owner (CSPO)Certificate Servant Leadership (SL)Certificate PowerBIPMI Certificate Generative AI- PMPMI Certificate Earned Value (EV) |
