| Candidate Information | | Title | Project Management Application Support | | Target Location | US-MN-Saint Paul | | Email | Available with paid plan |
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Click here or scroll down to respond to this candidateExperience SummaryIT Leader with extensive experience in architecting, building, and supporting global business applications.Over 20+ years of experience in the Software industry performing Project management, Consulting, Business Process Transformation initiatives, Expertise in ERP best practices and in the integration of complex IT solutions.Experience in IT service engagement on Onsite-Offshore outsourcing model and involved in estimates for projects.Strong knowledge on SDLC / ITSM process and Worked on several project phases like Requirements gathering, Business Analysis, Requirement Analysis, Process Mapping, Configuration, Customization, Enhancements, User Training and Documentation.Experience with Agile methodologies Scrum, Kanban. Expertise in Project implementation, and Application Support & Maintenance projects in Oracle JDE ERP and other Technologies.Worked on several project phases like Requirements gathering, Business Analysis, Requirement Analysis, Process Mapping, Configuration, Customization, Enhancements.Comprehensive knowledge of Use case analysis, Waterfall and AGILE SDLC methodologies. Extensively used Agile methodology and utilized Software Development Life Cycle (SDLC) to configure and develop process, standards proceduresRich knowledge in various functional areas of Manufacturing, Sales & Operation Planning, Demand Planning and Production Distribution Planning.Professional Knowledge in B2B order processing for e-commerce solutions and sound knowledge on EDI, B2B order management system.Strong knowledge in manufacturing, Oracle VCP, Sales& Distribution, Warehousing, Procure to Pay modules of Oracle-JD Edwards Enterpriseone 9.2, JDE Worldsoft AS/400.Worked in various project environments like full cycle Implementations in ERP Application Support, Training, and documentation for multiple business scenarios across industry verticals that include Manufacturing, Life sciences and Retail business processes.Strong customer orientation Ability to interact with personnel at all levels of the organization to obtain, analyze, and discuss business requirements and technical solutions.Good exposure to Onsite-Offshore outsourcing model and experience in estimates for projects. Strong knowledge in Application Change management process.Managed various project environments like full cycle Implementations, Application Support, Training, and documentation for multiple business scenarios across industry verticals that include Manufacturing, Life sciences and Retail business processes.Strong Ability to develop / groom a team for Projects and work in an onsite-offshore team environment - sharing ideas and working collaboratively.Skills SummaryApplication/ TechnologiesOracle JD Edwards ERP system Enterprise One 9.2, JDE World Soft. Specialized in JD Edwards Supply Chain modules Sales & Distribution, Manufacturing, Quality and Advance warehousing.Oracles VCP (Value Chain Planning system), PDP - Production Distribution Planning 12.0, Strategic Network Optimization -SNO 12.1, Oracle Demantra Demand Planning system, OMP and Oracle OTM.DSI/DC Link, B2B, EDI Interface, Barcoding, MBOX, Informatica, QlikToolsSQL Developer, Putty, Cisco Tidal, Control M Job scheduling, Service now, APAg Advance Planning Agent, 9.1.3.2, Microsoft Office tools, Tabule, MS Visio, TrueValut, Solman, ClearQuest, Jira, MS Project, Blujay.InterfacesEDI, B2B, Webmethods- Fusion Middleware.Operating System / ERP VersionAS400, Unix/ Linux, various versions of Microsoft Windows OSProject Management-Waterfall/ Agile methodology-Scrum framework, XP, KanbanProfessional Certifications/ TrainingsCertified Scrum Master (CSM) Project ManagementCertified in Information Technology Service Management.CAREER PROFILESr Project Manager with LTI Mindtree USA. (Oct 2019 till date)Sr System Analyst with Global sumi Technologies USA. (July 2018 Oct 2019)Project Manager /Technical specialist with HCL America, Inc. USA. (APR 2012 July 2018)Lead Consultant with HCL New Zealand New Zealand. (Aug 2007 August 2010)Sr. Consultant with HCL Technologies Ltd India. (APR 2007 August 2007), (Aug 2010 Apr 2012)ERP specialist with Ex SYSTIME (Birla soft) -India. (July 2006 Apr 2007)Officer with Tupperware India. (September 2002 March 2006)Work ExperienceProject 1Project NameUTC OTIS, Carrier CorporationTeam Size10+Start DateJuly 2023End DateTill DateProject DescriptionUTC OTIS - System Transformation Project with OTIS to Manage, Drive, and Deliver the OSC System transformation program by implementing MES/ MTS (Manufacturing Tracking system) and Oracle ERP.Role & ContributionPerforming Onsite lead JDE 9.2 Application upgrade project and JDE 9.2 Application support lead.Manage Application Delivery Services & Support successfully and ensure that system solution meets client expectation.Supporting key initiatives around Business-critical applicationsInvolve in Application enhancements and information gathering for business requirements and provide suitable technical and functional solution document to the project team.Manage Shipping tool development project in Carrier Corp to replace Blujay shipping system.Provide suitable solution for critical issues on Oracle JD Edwards EnterpriseOne 9.2.Technology & ToolsApplications: Oracle JD Edwards ERP system 9.2, DSI/DC Link, Barcoding,Blujay, Fed EX/UPS ship managerProject 2Project NameTrophy Foods, CA. MinneapolisTeam Size10+Start DateJanuary 2023End DateJune 2023Project DescriptionTrophy Foods Inc. is Canadian owned and operated with over 50 years of experience in produce edible nuts, dried fruits, confectionery, and bulk foods under Trophy brand.Role & ContributionPerforming major role as a Project manager for the OCI / JDE 9.2 Application upgrade project and JDE 9.1 Application support lead.Managing an application upgrade project of JDE 9.1 ERP system into JDE 9.2 system in Oracle cloud interface platform.Managing the migration stages of retrofitting Application objects into new environments DEV, QA, and PD.Successfully completed project critical phases including Development Unit, Functional testing and iCRP and UAT.Conduct iCRP and UAT session on Manufacturing, S&D and other JDE modules.Planning cut over activities for PD Go live migration.Resolve Incidents for Incident types with unknown/undocumented errors from JDE 9.1 system.Manage a team of IT professionals across geographic locations from Unit testing to PD cut over plan activities.Technology & ToolsApplications: Oracle JD Edwards ERP system 9.2, DSI/DC Link, Barcoding,ESKER, HubbleProject 3Project NameJohnson & Johnson New JerseyTeam Size15+Start DateJuly 2018End DateDecember 2022Project DescriptionJohnson & Johnson is an American multinational corporation that develops medical devices, pharmaceutical, and consumer packaged goods.The project involved support development for different Application APS, PDP, JDE ERP system.Role & ContributionPerformed major role as an Onsite Support Lead for the JDE 8.12 Enterpreiseone Application Support and Maintenance and Demand Planning upgrade.Manage daily operational issues in JDE ERP system and Advance planning system. Supporting key initiatives around Business-critical applications at Johnson & Johnson Inc., NA.Monitor and debug Oracles JD Edwards Application and Advance Planning system application including PDP Production Distribution Planning, Demantra using Oracles development tools and solution configuration of JD Edwards ApplicationsResolve Incidents for Incident types that have documented knowledge or known errors.Resolve Incidents for Incident types with unknown/undocumented errors.Change Management: Status of approved and active Change Requests to ensure that change timelines are on track and original effort estimates were accurate.Release Management: Managing the release from the build environment into the staging environment and into the production environmentReview continuous improvement initiatives underway, and evaluate Supplier execution against the planDetermine the effectiveness of continuous improvement initiatives that have been implementedDetermine to committed to annual Ticket reduction.Technology & ToolsApplications: Oracle JD Edwards ERP system 9.2, Oracles APS (Advance Planning system), OMP/PDP - Production Distribution Planning 12.0, Demantra Demand Planning system, DSI/DC Link, Barcoding, MBOX, Informatica.Tools: APAg Advance Planning Agent, 9.1.3.2, SQL Developer, Putty, Cisco Tidal, Control M, Service now. Microsoft Office tools, Rally, Tabule, MS Visio, Enterprise Architecture, True Valut, ClearQuest, Jira.Project 4Project NameLand O Lakes, Inc., MinneapolisTeam Size18Start DateApril 2012End DateJuly 2018Project DescriptionLand OLakes is the Americas premiere member-owned cooperatives and agricultural producers across the nation Leading marketer of Dairy-based food products for consumers and food manufacturers and diversified into Animal feeds, Winfield Solutions. Land O'Lakes also a leading marketer of dairy-based food products for consumers, foodservice professionals and food manufacturers. The project involved Application and support maintenance for different Application JDE ERP system, PDP, Demantra, SNO (Strategic Network Optimization) etc.,Role & ContributionSupporting key initiatives around Business-critical applications at Land O Lakes Inc.Documenting and detailing all the requirements in Business requirement document which can be used by various IT teams to develop the proposed application/system.Continuously reviewing the product being developed to ensure it meets the end user/customer's requirement throughout the various phases of SDLC.Involve in Application enhancements and information gathering for business requirements and provide suitable technical and functional solution document to the project team.Provide suitable solution for critical issues on Oracle JD Edwards EnterpriseOne 8.12, 9.0, 9.2, and Oracle Value Chain Planning applications.Documenting and detailing all the requirements in Business requirement document which can be used by various IT teams to develop the proposed application/system.Involve in Application enhancements and information gathering for business requirements and provide suitable technical and functional solution document to the project team.Involve in problem Management and providing a detail root-cause analysis for recurrent issues and documentation of the same.Proactively suggest changes for improvement in the current business process which includes solution assessment, validation and addressing system performance issues.Initiate system analysis, lead the definition of user requirements and assesses impacts. Determine alternate solutions with risk analysis and identify opportunities to use technology to improve availability and advance business initiatives.ERP Module Skills:i) MANUFACTURING: MES -Shop Floor/Work Order, PDM (BOM, Routing, Items), Product Costing.Handle high severity incidents carefully comes from Shop floor work order processing, Resolve MES issues in Plant operations without any escalation until work order completion.Proactively monitor BOM update process from Formulation system. Coordinate with PDM- Product Data Management department for daily operation issues.Resolves issues around work center and Shop floor calendar & Work order completion.Developed and implemented BIN Management for plant operations.Resolve shop floor issues on DSI /RF scanners, printing Barcoding labels printers.Worked on Lot Expiry date in Lot ManagementService work orders contracts, Plant and Maintenance WO issues.Help account department to resolve issues on Job costing, Cost roll up and DMAAI Setups.Quality Management:Resolve conflicts in Quality Management Test Ids and updating Quality Test results in daily operation. Integration between LIMS and JDE system.Coordinate with Quality department and resolve issue in lot management, Release the Lot hold for the missing Test result values.Resolve issues on Quality compliance and COA -Certificate of Authenticity.Resolve data issues between PLM interface and JDE ERP system. Integration between Product Lifecycle Management) and JDE PDM (Items, BOM, Routers, Quality)Resolve EDI interface issues around 3rd Party application data transfers.Planning & Scheduling:Monitor MRP/MPS jobs and Planning messages proactively to support daily planning operations.Monitor the interface daily recommendation messages from PDP Production planning system to E1 MRP system. Planned order messages, Supply and demand.Build the data transfer thru ETL Informatica interface between PDP and E1 systemCo-ordinating with Business user and Monitoring and resolving issues on MRP messages WO, OT, O2 order types, DRP and Purchase to voucher P2V.Planning and scheduling, monitor daily MRP planning jobs and resolve issues in supply & Demand.ii) Inventory & Purchase order Management(P2V):Resolve any issues in inventory Management between item ledger and item locations.Coordinate Business PDM / Master data Management team related to item master /Item branch, Item cross reference setups.Ensure smooth communication with the client team on resolving application support issuesWorked on Integrity issues related to Sales / Distribution / Inventory and EDI process.Lot Management issue in Lot Master, Lot expiry dates.VMI in and order fulfilling thru EDI systemHelp plant to complete cycle count process.Worked in Purchase Order Management, PO order approval, PO receipt processing until voucher match Accounts payable to vendor.III) Oracles VCP -Value Chain Planning System (PDP, SNO, ASCP, DEMANTRA, APCC)Resolve operation issues in Value Chain Planning system.Resolve Application interface issues in Advance supply chain planning modules PDP, Demantra, SNO and APCC.Configure planning data, planning periods for Production distribution planning model.Build and Solve complex supply chain Models in SNO.Responsible for PDP solve and SNO Capacity planning for warehouse space optimizationSet up Supply NODE, ARCs to connect solver modelsMonitor resolve issues on the Optimization Solver jobs in SNO, PDP Demantra applications.Coordinate with Sales and Operation Planning team and ensure Solver output meets their supply & demand PlanningWorked on PDP -Production Distribution Planning Integration with Enterprise system.Provide First level support on Demantra Forecast Planning, work center problems.iv) Sale Order Management (Pricing Management, EDI orders, 3PL orders, Transfer orders)Work as a Business Systems Analyst to creates an Enterprise changes on Sale order management order types SO, SD/OD, ST/OT, CO and international orders.Coordinate with Pricing department and new Pricing configuration related to Advance pricing, preference master, Invoice management.Worked on Order pricing, Mode of Transport, Shipment process between OTM interface and order management system.Dock store scheduling and order cut off time management.Coordination with external vendors and Middleware team on EDI inbound order transactions 850, 855, 944,945 and EDI outbound 810,940, ASN transactions and resolve EDI errors.Coordinate with Address Book Master team for new EDI customer setups.Worked on JDE 9.0 Pick, Pack, Ship Customer Orders. DC Link configuration, 3PL interface.Worked on Integrity issues related to Sales / Distribution / Inventory and EDI process.Order posting issues in General ledger and resolve batch issues related to Accounts receivables.Coordination with PDM -Master Data team to the resolve the setup issues in Item and Address book records.Job Monitoring Cisco Tidal and job scheduling new UBE enhancements.v) Warehouse Management: (DSI RF Gun/DC link, 3PL, EDI, Pick, Put away, ASN)Worked as Systems Analysts to develop an integrated software solution which consists of different 3rd party applicationResolve shipping and picking process in Advance Warehouse systemOptimize pick, put-away, and replenishment functions.Support warehouse module to generate Pick request plan at 200 statuses and pick request by load.Coordinate with 3PL warehouse and distribution centre and resolve daily operational issues.Resolves lot picking issues under Manual planner and ensure order flows from pick confirmation 340 status to 399.User interaction for picking issues in Manual planner or automatic put away, picking, and replenishment of stock.Resolve integrity issues in License Plate and lot availability. Define rules for stock movement, manage license plates. Set up fixed and random locations for efficient stock movementHelp plant users to build /unbuild the license Plates.Simplify order and inventory transactions and improve them by License plate work bench.License plate configuration and LP transfer between locations.Resolve operational issues in DSI/DC Link during put away and picking process in the warehouse.Ship confirmation issues in 3PL system and monitor inbound /out bound EDI 940/945 transaction.Coordinate with users printing BOL Bill of lading and resolve conflicts between sale order and BOL. Packaging, printing Barcode label issues during ship confirmation.Technology & ToolsJDE 8.12, VCP, PDP, SNO, SQL, JDE Worldsoft 7.3/AS 400, DemantraProject 4Project NameFonterra (Asia)Team Size10Start DateDec 2010End DateAug 2011Project DescriptionOrganization Name: HCL Technologies, India OffshoreClient - Fonterra Asia Ltd., is the world's largest Dairy product manufacturer and exporter of leading Dairy products in Asia and it has large Business Network in Asian countries Malaysia, Indonesia, Sri Lanka & UAE with flagship brands such as Anchor, Anelene and New Dale. The project involved development in JDE one world XE.Role & ContributionLead Consultant OffshoreRequirement gathering and Business analysis for application change requirements and configure the Business process in to JD Edwards ERP system.Identified and establish scope and parameters of requirements analysis in order to define impact, outcome criteria, and measure-taking actions through As - Is and To Be analysis, Gap Analysis and JAD sessions with Business. Created Business Map tool to provide ACORD values to carrier specific mapping.Manage Application developments thereby provide technical and functional solutions to the business to successfully achieve what client expects.Review and analyze Business Impacts and technical impacts for Application change requirements in JDE.Requirement gathering and review Solution change requests for all the enhancements and approve functional specs and High-level design document.Resolve Process related issues and functional issues in JDE manufacturing and sales & distribution module and resolve High severity incidents with perseverance within the defined period consistently.Handled stressful situations during High severity incidents with perseverance and resolve the issues consistently as per SLA.Worked on interfaces which included data to be written into a Flat File or read from the Flat file into the Z-tablesTechnology & ToolsJD Edwards One world XE, JD Edwards EnterpriseOne 8.11, WMS, SQL, BIProject 5Project NameFonterra New ZealandTeam Size10Start DateNov 2009End DateAug 2010Project DescriptionOrganization Name: HCL New Zealand Ltd., NZClient - Fonterra Co-operative Group is the worlds largest Dairy exporter with over 11,600 shareholders. Fonterra Co-operative Group exports 95 per cent of their New Zealand-made dairy products to customers and consumers in more than 140 countries. Fonterra Processes nearly 2 billion kilograms of milk solids annually with Annual turn over $18 Billion USD which is leading diary company with flagship brands such as Mainland Butter, Cheese, Soprole, Anchor, Anelene. The project involved Support and development in JDE one world XE. Project upgrade to SNO version 8.11 from 7.2, SAP APORole & ContributionSenior Consultant Onsite New ZealandDesign SNO product mix model for Milk supply optimizationPerformed Business requirement study and Prepared high-level design document for the proposed SNO architecture.Involved Business Analysis on Automating data upload process and prepared functional specs for SNO upgrade project.Automation: Direct cost benefit to the business by Automating Demand upload data upload process resulted elimination of application support 50% directly.Conducted user training in HR Apex Forms for the business users, prepared Test cases, and Test scripts before go live of new SNO version 8.11.Review and approve Technical impacts on the version upgrade with SAP APO,SNP.Build and solve product Mix models in SNO and avail Product Demand forecasting for Business processing.Review and analyse the Business Impacts and technical impacts for all Application change requirements.Requirement gathering and review solution change requests for all the enhancements and approve functional specs and high-level design document.Conduct Business analysis for the new change requirements and map business process in JD Edwards.Handled situations during High severity incidents with perseverance and resolve them within the defined SLA period.Developed Functional design document for implementing changes in to sales orders getting updated from 3rd party systems through EDI process to populate F47* tables for the part of B2B upgrade project.Developed Cut off time JDE functionality to serve customer orders with respect to distribution workday calendar that benefited huge cost saving and time saving for the client.Developed functionality in inventory commitments across the branch plants by using preference master set up which direct cost benefit in logistics for the client.Implemented EDI process by using Middleware in place of JDE interface and third party application, which eliminated third party application for custom clearance for Export orders.Developed Advance Shipping Notice (ASN) functionality for the customer orders by using EDI system to update delivery lead-time in advance to their customer, which was much appreciated by client, and their customers.Technology & ToolsSNO (Strategic Network optimization), JD Edwards EnterpriseOne 8.11, WMS. DSIProject 6Project NameJohnson & JohnsonTeam Size10Start DateOct 2006End DateApr 2007Project DescriptionOrganization Name: KPIT (SYSTIME Computers)Client Johnson & Johnson is a leading medical Pharmaceutical Healthcare company in (Australia & Asia pacific) region. Performed major role in System study and support on Sales and Distribution module as a functional consultantRole & ContributionERP Specialist Offshore India:Gather Business requirements and mapping in JDE.Understanding clients requirement. Design of specifications in consultation with the Technical teamInteracting with client directly and resolve their application related business requirements as per the SLA.Plan the Resources requirements in advance and engage them effectively by looking at project cost benefitsWork on Demands and incidents project team requirements.Regular Review meetings with Business and Engagement managers for requirement gathering.Trouble shooting on JDE Distribution issues on day-to-day functions.Analyzing the client issues and solving the same on Priority.Establish Application security and Action security to the users based on the client requirements.Resolve Batch application errors at the time of finance month end process.Correct inventory accounting integrity issues thru SQL updates based on business requirements.Technology & ToolsJD Edwards one world XE, Windows 7, SQL2008.Project 7Project NameWyeth Pharmaceutical India LtdTeam Size10Start DateJuly 2006End DateSep 2006Project DescriptionOrganization Name: KPIT (SYSTIME Computers)Client Wyeth Limited is a group company of Pfizer Inc. Wyeth Pharma is diversified in to Research, Prescription Products, Biotech, Vaccines, Nutritional and Animal Health Products. Wyeth also has manufacturing unit and marketing the product line in India JDE worldsoft ( Finance, Sales and Distribution) World soft A7.2 Advance Pricing roll outs, Wyeth wanted to Implement new pricing structure for its product line to bring the MRP price inclusive of sales tax and develop reports according to their business requirements. Performed a major role in implementing Advance pricing roll outs for the Finished goods end products as a functional consultant.Role & ContributionERP Specialist Offshore India:Gather Business requirements and mapping in JDE.Understanding clients requirements. Design of specifications in consultation with the Technical teamPreparing functional specification document for report development/enhancement needs.Involved in the customization of the Interactive Invoice application and batch application programs to the customized Invoice setup.Creating various customer groups/ item groups in Advance pricing function to match with IMRP and different TAX structure.Involved in working with interactive invoice tables from the Standard JD Edwards Tables.Technology & ToolsJD Edwards world soft A7.2, AS/400., SQL2008.Project 8Project NameTupperware India (P) LtdTeam Size10Start DateSep 2002End DateMarch 2006Project DescriptionOrganization Name: TupperwareClient is an US based FMCG Company Manufacturing and Marketing high quality kitchenware items in India. Tupperware is the name of a home products line that includes preparation, storage, containment, and serving products for the kitchen and home. Tupperware develops, manufactures, and internationally distributes its products by as a wholly owned subsidiary of its parent company Tupperware Brands Corporation and it has Distribution centers in India.Played a major role in optimizing Distribution network and warehouse inventory management as a warehouse officer.Role & ContributionDistribution in-charge for customer orders and manages Warehouse operations.Sale order setup for Commitments and Back order processing in JDE.Determination of Stock Transfer Different regions, BP functions in JDE system.Transfer orders, Kit order processing.Item Cross-reference & Inventory Adjustments in JDE Sale Order Management setup in different promotions.Physical Cycle count process functions for inventory. Kit order processing. BOM assembly in JDE and KIT itemInventory adjustments, Location transfer, Assembly, Disassembly, and ERROR Adjustments in inventory Management.Procurement module Configuration for Quote order, Receipt routing of Purchase order cycle.Configuration of report output determination of invoice, pick and pack list etc. Knowledge of data uploads and downloads from the AS /400 servers.Technology & ToolsJD Edwards World soft version A7.3, AS/400Balamurugan ArumugamContact No: (PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLEurugan Arumugam |
