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Click here or scroll down to respond to this candidateCandidate's Name
Newberry, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESeeking a position in a company that will utilize my experience in customer service, sales, and management.Authorized to work in the US for any employerWork Experience:Insurance AgentBankers Life and Casualty Company, Casselberry, FL March 2020 to present Sell life and health insuranceIndex Universal LifeMedicare Advantage and SupplementRetirement preparationAnnuitiesLong-term CareSales RepresentativeFlorida Home Improvement, Orlando, FLAugust 2018 to February 2020 Sold home materials such as windows, roof, cabinets, and flooring throughout Florida Processed credit applications for loans and financing Assistant General ManagerQuality Inn and Suites - Orlando, FLMarch 2015 to June 2018 Directly supervised the hotel staff. Responsibilities included interviewing, hiring, training, directing work, and appraising performance of employees. Also tasked with resolving employee relations issues and rewarding/disciplining associates. Oversaw the activities of all staff members in order to ensure adherence to hotel policies and procedures. Reviewed all departmental schedules for accuracy and staffing demands. Scheduled, planned, and facilitated weekly, quarterly, and annual meetings. Assisted General Manager in annual salary review and ensured all employee wages follow federal, state, and local wage and hour guidelines. Performed functions of the General Manager in his or her absence. Front Desk SupervisorQuality Inn & Suites Universal Studios - Orlando, FL November 2011 to March 2015 Directly supervised hotel staff Interviewed, hired, trained, directed work, and appraised performance of employees Maintained accurate records of hotel funds and information including cash flow sheet, accounts receivable and payable and credit card receipts Reviewed, validated and paid travel agent invoices. Housekeeping SupervisorResidence Inn by Marriott- Lakeland, FLJanuary 2011 to August 2011 Scheduled and supervised 8 to 10 housekeepers. Broke down the house and prepared daily housekeeping boards Inventoried and Ordered supplies.Sales RepresentativeVerizon Fios - Tampa, FLOctober 2010 to March 2011 Sold products and services to customers by going door to door. Front Desk ClerkResidence Inn by Marriott - Lakeland, FLMay 2009 to January 2011 Checked guests in and out of the hotel in an accurate, speedy, and courteous manner. Efficiently handled payments received (cash, credit card, checks) Balanced and verified monetary transactions in the appropriate accounts Resolved escalated customer relations issuesEducation:Certificate in Travel & TourismMid Florida Tech - Orlando, FL1999 to 1999Associate in Accounting 1Mid Florida Tech - Orlando, FL1997 to 1999Bachelor's in PhilosophyLesly docteur - Port-De-Paix, Haiti1991 to 1993Skills: Microsoft Excel and Word (5 years)Certifications and Licenses: Life and Health Insurance Claim Adjuster certificateAdditional Information:Speak English, French, Creole and some spanish |
