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| | Click here or scroll down to respond to this candidateProfessional summaryPrior to my retirement, my last decade at Duke Energy was spent as a Customer Account Specialist specializing in managing of Large Commercial and Industrial accounts in the Midwest. With customers such as The City of Cincinnati, University of Cincinnati and Cincinnati Metropolitan Housing Development I had the responsibility of making sure energy management issues were resolved, prompt payments were made in a timely manner and helping the customer come up with ways of being more energy efficient. Employment historyDuke Energy Customer Account Specialist Cincinnati Jul Street Address - Dec 2019See above informationDuke Energy Billing Representative CincinnatiJan Street Address - Jul 2008Responsible for managing and supporting Bill Payment Option with Payment Vendor. First line of contact at company when issues arise and making contact with vendor. Responsible for implementing updates and fixes when necessarySkillsProblem-solving Time managementAdaptability LeadershipAnalytical thinkingEducationCincinnati State Technical and Community College Cincinnati Ohio Jan 1999Mary AustinCustomer Service Representative9378 stoneybrooke, Cincinnati, United States, 45231 PHONE NUMBER AVAILABLEEMAIL AVAILABLE |