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Customer Service Cake Decorator Salesper...
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Title Customer Service, Cake Decorator, Salesperson, Baker, Cablegirl
Target Location US-AL-Birmingham
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Known by Cake Decorator open to all Creative CareersTuscaloosa, AL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEBakeries have been my specialty for a few years now. However, I am a very fast, creative, and willing employee. I paint as a hobby, took a specialty floral design class in highschool, and am frequently coming up with new creative projects to take on. I am a single mother, with reliable transportation, and a great deal of initiative!Authorized to work in the US for any employerWork ExperienceProduct DemonstratorCrossmark / Product Connections - Tuscaloosa, ALApril 2023 to October 2023 Preparing my cart for the shift Cooking and serving demonstration item for the day. Serving sample size portions to members while explaining product details such as brand name, price, location, cooking instructions, and any other members questions. Cleaning cart, dishes, taking out trash, and restocking supplies at the end of the shift. Cake DecoratorGreat American Cookies - Tuscaloosa, ALOctober 2022 to April 2023 Take customer orders Prep cakes for next day orders Complete icing decoration for all customer orders as well as sale case products. Cash out customers Pressing out backup cookie cakes for the cooler. Ensuring backstock products were full Cleaning and organizing workspace thru out shift and end of shift. SalespersonWaffle House - Tuscaloosa, ALDecember 2021 to July 2022I was prompted to Unit Trainer here while also learning to cook to work a grill operator position. My responsibilities included, prepping for my shift, setting up tables for new customers, taking customer orders, calling in orders, maiming flow of the sink by washing as I go, keeping fresh coffee made, delivering hot food while ensuring accuracy of the order, taking customer payments, and performing restock and cleaning duties at the end of the shift. As unit trainer, new salespeople would shadow me as I work while I correct any missteps, and train on proper time efficient steps to ensure fast table flipping. Shift LeaderGreat American Cookies - Tuscaloosa, ALJuly 2021 to November 2021Shift Lead / Lead Cake DecoratorCompleting all special cake orders.Providing PREMIER in person and on the phone customer service. Taking and completing customer orders by phone, in person, through the Waitr service, as well as Crimson to Go.Baking and decorating iced products for the service case as well as the customer orders. Running the service counter; boxing up customer requested items, preparing drinks, making specially requested products, and operating a POS system to complete transaction. Cleaning work stations and department.OPEN/CLOSE shift, keeping track of the change in register as well as the safe, filling out / dropping off bank deposit at the end of the day.Complying or satisfying unhappy customers.Assistant Bakery ManagerThe Fresh Market - Tuscaloosa, ALJanuary 2021 to April 2021Counting and keeping inventory.Proving quality guest service on the phone and in person. Taking and completing customer orders.Creating sale displays and promoting those sales vocally. Creating fun competitive ways to keep associates promoting sales and delivering premier service. Completing daily production.Documenting daily production counts and adjusting based on in store availability and sale needs. Providing guidance and training to associates in the department. Lead Cake DecoratorSam's Club - Tuscaloosa, ALOctober 2020 to December 2020Keeping sale floor and back stock full, organized, rotated, and accounted for. Taking and completing customer orders.Answering the phone and proving information and services to customers by phone. Setting up, breaking down, and cleaning workstation/department. Bakers Apprentice/ Bakery Clerk/ Casheir/ Front Service Clerk/ Decorator ApprenticePublix - Tuscaloosa, ALApril 2018 to September 2020 As a cashier I am responsible for handling payments made by cash, card, and multiple kinds of checks. I also follow coupon policies by reading coupons thoroughly. I stand on my feet for 6-12 hours at a time. I show premiere quality customer service. As a front service clerk I load up customers groceries and offer carry out to each customer. As a bakery clerk I package, label, and stock products. I clean all stations and equipment at the end of each shift. As a bakers apprentice I follow recipes to produce the bakery products. I also have to use good time management skills along with strong organizational skills. I can follow a production sheet for the day and have products done on time each morning. EducationAssociate in General Business- supervision and management Shelton State Community College - Tuscaloosa, ALAugust 2018 to May 2021GEDShelton State Community College - Tuscaloosa, ALMarch 2018 to March 2018Skills Floral Design (Less than 1 year) Punctuality (10+ years) All Microsoft Programs (5 years) Cleaning Experience Food Safety Cake Decorating Packaging Cashiering Food Preparation Cooking Food Service Cash Handling Retail Sales POS Food Handling Sales Kitchen Experience Host/Hostess Product Demos Guest Services Serving ExperienceCertifications and LicensesFood HandlerAugust 2017 to August 2018Food Handler Certification

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