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Click here or scroll down to respond to this candidateCandidate's Name
SKILLS Post Office Operations Computer Savvy Retail Sales Distribution Services Expenses Tracking International Shipments Production Goal Setting Sorting Procedures Federal Guideline Proficiency Mailing Restriction Expertise Handling and Sorting Mail Federal Law Workplace Safety Delivery Routes Postal Law Proficiency Team Collaboration Verbal/Written Communication Regulatory Compliance Problem-Solving Skills Weight Calculations Loading and Unloading Pricing Structures Sales Background Equipment Operation Fee Collection DocumentationMotivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.Dependable and successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner.Maintains focus and positive attitude in stressful situations and high- volume environments.Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Organized Server with experience in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. WORK HISTORYDecember 2022 - CurrentPSE Clerk USPS, Cedar Grove, TNLoaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed. Loaded and unloaded shipping containers and vehicles. Sorted mail according to size, shape and destination. Used automated mail processing equipment to sort and collate mail. Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy. Moved bulk containers and large parcels with forklifts. Released registered and special delivery letters and packages to designated recipients and obtained signatures for release. Provided service and sales to walk-in customers. Weighed letters and packages and calculated costs based on classification, weight, and destination. Monitored inventory of postage stamps and made orders to replenish. Upsold postal services like insurance and tracking. Weighed mail and computed pricing amounts. Prepared reports to track mail volumes, fees and other related data. Used computer systems to track packages and update client information.Utilized customer service skills to provide exceptional service for repeat clientele.Added accurate data entry into computer system to complete transactions.CONTACT65 Presley RoadLexington, TN. 38351PHONE NUMBER AVAILABLEEMAIL AVAILABLEJanuary 2018 - August 2018Server Red Robin, Jackson, TNOctober 2014 - May 2018MCA Mobile Nation, Huntingdon, TNServed food and beverages promptly with focused attention to customer needs.Worked with POS system to place orders, manage bills, and handle complimentary items. Cultivated warm relationships with regular customers. Maintained clean and organized dining areas to uphold restaurant hygiene standards.Set positive tone for entire dining experience as first point of contact for incoming guests. Bussed and reset tables to keep dining room and work areas clean. Resolved customer complaints promptly and professionally to maintain positive reputation.Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.Explained menu items and suggested appropriate options for food allergy concerns. Used slow periods to restock supplies, ice, trays, and delivery bags. Utilized communication practices with kitchen staff to deliver customer meals in timely manner.Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.Answered customers' questions, recommended items, and recorded order information.Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness. Processed orders and sent to kitchen employees for preparation. Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.Printed dining checks with total due, collected payment and offered receipts to complete transactions.Increased sales significantly by upselling higher-end products to customers.Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request. Checked guests' identification before serving alcoholic beverages. Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.July 2017 - January 2018Server Sparky's Pizza, Jackson, TNGreeted customers entering store and responded promptly to customer needs. Built relationships with customers to encourage repeat business. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Worked flexible schedule and extra shifts to meet business needs. Welcomed customers and helped determine their needs. Helped customers complete purchases, locate items, and join reward programs. Restocked and organized merchandise in front lanes. Counted money in cash drawers at beginning and end of shifts to maintain accuracy. Stocked, tagged and displayed merchandise as required. Assisted customers with returns, refunds and resolving transaction issues.Answered questions about store policies and addressed customer concerns.Worked closely with shift manager to solve problems and handle customer concerns.Addressed customer needs and made product recommendations to increase sales. Tallied cash drawer at beginning and end of each work shift. Upsold additional products and services to customers, increasing revenue.Served food and beverages promptly with focused attention to customer needs.Worked with POS system to place orders, manage bills, and handle complimentary items. Cultivated warm relationships with regular customers. Maintained clean and organized dining areas to uphold restaurant hygiene standards.Set positive tone for entire dining experience as first point of contact for incoming guests. Bussed and reset tables to keep dining room and work areas clean. Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.EDUCATIONJune 2006GEDLiberty Technology Magnet High School, Jackson, TN |
