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Click here or scroll down to respond to this candidate Candidate's Name
Street Address * PHONE NUMBER AVAILABLE * EMAIL AVAILABLEPROFILE Proven results driven, self- motivated professional with over 20 years of experience, providing top-level management and leadership. Experience with managing sales companies with multiple offices, start- up offices, trouble shooting and problem solving. Hiring, training, and motivating sales management and staff. Extensive background in lead generation and lead management on a large scale. Experience with both outbound and inbound call centers. Start- up centers, hiring training and motivating call center management and staff.SKILLS SUMMARY
* Results Focused * Strategic Planning * Highly Organized * Self-Motivated * Sales Professional * Proactive Leadership * Sales Training * Business Development
* Prospecting * Lead Generation * Lead Management * Marketing Analysis * Public Speaking * Problem Solving * Forecasting * Call Center Management * Script Writing * P&L Responsibility * Trade Shows * Training & DevelopmentPROFESSIONAL EXPERENCE Branch Sales ManagerSafetouch Security Systems 1/2018-5/6/2024 Recruit, Hire, Train, Motivate, and Coach, outside sales consultants for both commercial and residential.
Direct responsibility for driving sales results through the management of a staff of 8-15 sales representatives; maintaining sales quota and following established guidelines. Business development by prospecting, lead management, referrals, and networking. DIRECTOR OF SALES AND MARKETING Safetouch Security Systems (5/07 1/2018) Sales and TM Marketing Management responsibility for successful multi-location offices in Florida & Georgia consisting of 5 managers, 50 outside sales people, and 35 telemarketers. Analysis of business, formulating plans, establishing goals, needs, and objectives of company. Implement standardized polices & procedures for outside/inside sales and appointment setting departments. Hire, train, coach, and motivate Branch Management as well as outside sales force. Specialized training in prospecting, networking, and referral gathering to optimize productivity between company leads and self - generated activities. Develop and manage all company leads from conception in call center through sales process ensuring maximum results of company marketing efforts. Opened 4 starts- up offices for company. Developed and implemented company data base management program, company finance program, and payroll program.COMMERCIAL SECURITY CONSULTANTADT Security Services, Inc. (10/06 5/07) Designed and sold Security, Fire, CCTV, and Access Control Systems for commercial applications. SALES MANAGER
Scott Alarm Security (9/05 10/06) Responsible for sales department (commercial, residential, and builders market) of this re-startup company. Develop and implement sales programs, procedures, and price points for the department. Recruit, hire, train, motivate, and manage the sales staff.
Candidate's Name Pg. 2 of 2 SMALL BUSINESS SALES MANAGER
ADT Security Services, Inc. (12/02 9/05) Direct responsibility for driving sales results through the management of a staff of sales representatives; maintaining sales quota and following established guidelines; recruit, train and coach new sales representatives. Implement and administer sales programs in Small Business markets to maximize opportunities. Ensure adherence to ADT polices, procedures, products, programs, pricing, and technologies.
DIRECTOR OF SALES AND MARKETING / NEW OPERATIONS Safetouch Security Systems (3/01 - 12/02) General Manager Responsibilities of multi-location sales offices which included: P&l, conducting sales meetings and sales training, coaching, direction and motivation.
Responsible for startup and management of new sales offices including office locations, securing licenses and set-up. Recruited, hired, trained and managed these offices with a staff of sales managers, marketing managers, office managers, outside and inside sales people.
DIRECTOR OF TELE-SALES OUTBOND/INBOUND SERVICES SecurityLink from Ameritech / SBC Communications / Republic Industries / Scott Alarm (1/96 3/01) Complete marketing and operations management of the outbound tele-sales department for multiple call centers with over 300 employees, including 48 Managers and 4 Regional Managers. Also, the development and management of inbound call center for sales and marketing. Integrate tele-sales into the total company marketing mix; formulating, analyzing, and controlling budgets ($5 mil.), and P&L. Developed and implemented standardized policies and procedures while strictly enforcing them; identified and maintained production goals; recruited, hired, trained and highly motivated managers; created and conducted training seminars; managed lead distribution; monitored the overall effectiveness of the department and reported results to upper management. Major Accomplishments: Raised sale production by 40%; developed and implemented new pay structures; created new training manual and training methods (managing the manager); opened new offices; established centralized inbound services for sales and marketing. DIRECTOR OF TELE-SALES Westinghouse Security Systems / Emergency Networks (8/90 - 1/96) Managed and directed the lead generation of 32 sales offices. Employed 32 outbound telemarketing managers with over 280 outbound telemarketers. Also managed inbound corporate call center, comprised of a manager, an administrator and 8 telemarketers. Overall operations of the department included: hiring and training management; motivating; goal setting; lead quality and distribution; track and record department performance. Analyzed and maintained cost effectiveness; established policies, procedures and pay structures; developed new training manuals; opened new branches; liaison between telemarketing and sales departments. National Outbound Telesales Manager (1/94-12/94) Promoted to National Telesales Manager over 25 branches and 225 employees. Responsibilities primarily the same as the Regional Manager s position. Reported directly to the National Sales Manager. During this time Westinghouse Security System (WSS) purchased Emergency Networks (EMNET). Western Regional Manager (6/92 - 1/94) Promoted to Regional Outbound Telemarketing Manager responsible for the operations of 15 branches and 135 employees. Hired, trained, motivated managers; provided cost analysis; compiled and collated performance reports; liaison between telemarketing and sales departments. Overall performance increased 30% in the region. Reported directly to the National Telemarketing Manager. Telemarketing Manager (8/90 - 6/92) Outbound Telemarketing Manager over 25 employees. Hired, trained and motivated staff, lead distribution and tracking results, prepared payroll and cost analysis. Reported to Regional Telemarketing Manager. |
