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Candidate's Name
Levelland, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceProperty ManagerWW Legacy - Littlefield, TXAugust 2023 to PresentDuties as property manager include; weekly reports to assests manager, showing units, sending vendors information for bidding jobs, answer tenants questions via email, text, or ring central. Sending online applications, running background check, activating online portal. Apps used are; AppFolio, Blue Moon, and ring central.Customer Service RepresentativeFirst United Bank - Lubbock, TXMarch 2023 to May 2023Customer Service/Call Center representative. Answer phone calls, answer customers questions and concerns regarding their account. Transfer call to correct bank branch location and/or person. Assisted customers with a warm and professional attitude Associate Customer Success RepresentativeWells Fargo - Lubbock, TXMarch 2022 to March 2023Answer inbound calls, authenticate customer, answer questions and/or concerns regarding their account. Assist the customer in every possible manner. Place stop payment or open a claim, per customer request, daily balance inquiries, unauthorized purchases, updating customer information, assisting with online banking.Property ManagerThe Ashcroft Group - Levelland, TXSeptember 2020 to March 2021Property manager of three different properties for the elderly, handicapped and disabled. Assisted tenants with their leases, showed potential tenants available units, ensured that work orders were completed in a timely manner, answered questions and concerns regarding their leases, via phone and email, assisted with make ready units as needed. Responsible for bank deposits and collecting rent, scanned and faxed copies of deposit slips to Regional Director. Caregiver/Personal AssistantPrivate (for a family) - Okmulgee, OKJune 2012 to November 2019Assisted elderly Vietnam Veteran. Ordered, organized and dispensed medications. Assisted with banking and shopping, transported to doctors appointments as needed. Basic housework. EducationSome college in Computer Office SpecialistAmerican Commercial Business College - Lubbock, TX April 1987 to September 1988High school diploma or GEDSkills Banking (1 year) Account Management Management Customer Relationship Management Property Management (1 year) English Typing (10+ years) Clerical experience (2 years) Office Management Copier (10+ years) Scanner (10+ years) Fax (10+ years) Switchboard operator (3 years) Dispatching (4 years) Caregiving (10+ years) Filing (10+ years) Customer service Cash handling Windows Phone etiquette QuickBooks Computer skills Microsoft Excel AppFolio Blue Moon Ring Central Rhino Social media management Management Basic math English Customer relationship management Business development Negotiation Relationship management POS Office management Driving Microsoft Office Administrative experience Property management Banking Typing Cash register Clerical experience Security Computer literacy Writing skills Property leasing Guest services HospitalityCertifications and LicensesDriver's License