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eee a eePROFESSIONAL PROFILESS ee ee eeeCustomer service oriented professional backed by 24+ years of combined medical administrative support and patient careindustry experience working in hospital settings. Able to facilitate efficient workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain andsafeguard patient privacy and confidentiality.High Academic Honors Recognition / Dean's List / Honor Roll.Certified in CPR.Select Specialty Hospital Telemetry Technician Certified.Electronic Health Records (EHR)  Epic.Communication Platforms  Zoom, Skype, MS Teams, and Google Meet.Microsoft Office Applications  Word, Excel, Outlook, and PowerPoint Type 30 WPM.eeKEY QUALIFICATIONSHuman Resource Management + Organizational Improvements * Interpersonal Professional CommunicationsBusiness Operations * Practice Structure, Leadership & Management  Medical Administrative ProceduresHealthcare Ethics  HIPAA Compliance = Accounting * Payroll * Appointment Scheduling = Medical TerminologyInsurance Verification  CMS1500 + Processing Co-Payments = UB-04 = Medical Records ManagementInsurance Billing Procedures * Insurance Claim Cycle = Health Records ManagementElectronic Health Records (EHR)  Electronic Medical Records (EMR)EDUCATIONUltimate Medical Academy Associate of Science Degree  Healthcare Management, 2023WORK EXPERIENCEHealth Records (EHR)  Epic.and use HIM system to enter te: to security and confidentiality