Candidate Information Title Business Analyst Processes Target Location US-FL-Sebastian Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Business Analyst Information Technology Port Saint Lucie, FL Business Analyst Registered Nurse Melbourne, FL Senior Data Analyst Vero Beach, FL Seasoned and professional Data Analyst ready Melbourne, FL Senior Geographic Information Systems Analyst Stuart, FL On-Site Sales Analyst Melbourne, FL Business Development Strategic Sourcing Stuart, FL

CherylCoutuStreet Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEBusinessAnalystDedicated,progressive thinker with excellent multi-tasking and interpersonal skills along with awealthof experience in analyzing business processes,needs and specifications,torecommendoptimalsolutionsfor cross-functionalandindependentprocesseswithoutstandingquality. BusinessAnalysis ChangeControl ProductManagement&QualityAssurance Softwareconfiguration TeamBuilding  CostEvaluation BusinessLeadership/TeamBuilding
 CustomerRelationship  AuditingProfessionalExperienceAXISCapital(April1,2022-July9th,2024)Alpharetta,GA ITBusinessAnalyst-BusinessRequirements,reporting,processdiagrams,storyboards,usecases,UATandpresentations. Createdrequirementsforbusinessandfunctionalrequirements. ReviewedandapprovedorcommentedonQATestCases. ValidatedrequirementsinUATwithQAandBusinessEngagementLeads. ProduceddeliverablesbasedonITLeadandSMEguidance. Gathereddetailedrequirements,userstories,businessrules,etc. Createdcommunicationandtrainingmaterials,asneeded. Collaboratedwithtechnicalandnon-technicalresourceteammemberstodetermineallareasofimpact,supportedby theBusinessLeadsandSMEs. Conductedwalkthroughswithprojectteammembersandbusinessleads. Understandandmanageprojectscopeanddefiningiterativereleasesbasedondevcapacity. Promotedchangemanagementprincipleswithexecutives,seniorleaders,managers,andsupervisorstoinfluence,build relationships,andmanageresistance. Providedsupportduringendusertraining,priortoproductiondeployments,andpostproductiondeployment,as needed. ManagedAzureDevOpsDashboard. CreatedManagementDashboardstodisplaybrokeractivityinMicrosoftDynamics. Createdbasicreportsviasqltovalidateproductionchangesasneeded. Alzheimer&ParkinsonAssoc.(December,2018March,2022)VeroBeach,FL OfficeManager Negotiateprices,maintenanceagreementsandrelationshipswithvendors. Firstpointofcontactforclientsandtheirfamilies. Answeringphonesanddirectingcallstoappropriatestaff. Orderandmaintainsuppliesforalldepartments. CreateClientfilesandadministerProjectLifesaverdevicetoclients Documentandmaintainboardofdirectorsminutes,rostersandstrategicrequirementsandstatus. UpdatewebsiteviaWordPress Performotherdutiesasassigned1 PageBridgevine,Inc.(20072018)VeroBeach,FLProductionSupportManager/Lead CollaboratewithDevelopers,BA'sandQAtoreviewandescalatedefectsandrequirementsforneworimproved integration,applicationfloworfeatures DetermineRevenueandCustomerExperienceImpact,toprioritizedefects. Purchasedandconfiguredeventmanagementalertingandon-callnotificationtoolstoachieveconsistentresponse timeandaccountability Servingasbusinessproductandprojectmanager UtilizeDLC(DefectLifeCycle)methodology,scrums,businessrequirementsandcontributetoretrospectivesaswell asevaluatescopecreeptodeterminewhatprocessimprovementscanhelpustostayonschedule. DetermineROIforMonitoringToolsPurchased Organizingandimplementingcrossdepartmentteamstocompletequalityassurance,anduseracceptancetesting. Dailystaffmanagement,mentoring,workallocation,hiring,training,andperformancereviews. Testandanalyzewebsitebuyflowformanywebsites(marketing,affiliates,enterprise,andnaturalsites). Responsibleforcreatingandmaintainingalldocumentation,processguides,andsoftwareinstructionalWIKI. ManagedInternalandExternalChangeManagementRequestProcesses NegotiateSLArequirementswithclients. Createqueriesforscheduledreports,fatalerrorcodes,andvolumeconcernsandconfiguredalerts. ProjectManagementwithexternalpartnersforproductionrelease ScrumMaster GeneratescriptstomonitorwebsiteperformanceCommerce/MapfreInsuranceCompany,Inc.(1993-2007)WebsterMA AgencyInterfaceTrainingandTechnicalSupportSpecialistIII Developed training materials and provided in person training to uploadstatewideinsurancepolicybindersand endorsementuploadtrainingviaCollaborativeEdge. ConfigureAMSdownloadwhileattheagencyoffice. CreatedShowcasequeriestoidentifytransactionsuploadedbyagencystaff,topreparefortheagencyaudit. Auditedagencyfiles,toconfirmadherencetounderwritingguidelines,anddocumentationretentionrequirements, toprovidefairandaccuratepremiums. Reportedandreviewedauditconcernstotheunderwritersandmarketingrepresentatives,toestablishactions needed,tocorrectapolicy,andtraintheagencystaffasneeded. PerformedtestingofAL3codeupdatesviaAS400beforeandafterdeploymenttoensureaccuracyandsuccesswith severaloftheAMSvendersandDevelopmentteams. Publishonlinebulletinstoagencyinterfaceapplicationusers. ConfigureandMapAgentNetworkConnectionsandMicrosoftODBCConnections EngagedInformationSecuritytodevelopproceduresforsecureagentaccesstoE-Commerce,allowingouragents accesstoinformationwithoutcompromisingthecompanyorotheruserssecurity. CreatedDominoAdministratoridsforinternetaccesstooursitesandAS400accessviaIBMClientAccessoriSeries installationandconfigurationofEmulatorsfortheagents. TechnicalSkillsServers:MSSQLServerdatabase,AS400Processing software:MS Dynamics 365,MSOffice,(Outlook,Word,Excel,Power Point,Publisher,and Visio), CollaborativeEdgeContactmanagement:ACT!andGoldMineDesignsoftware:QuarkExpress,Passport6.1,AdobeIllustratorCS,andWordPress Utilitysoftware:IBISManagementStudioandOfficeVisions(bothproprietarysoftwares) Filesharing:IBMClientAccess,SharePoint,Google,andDropBox Projectmanagement:Rally,MSProject,BaseCamp,HPQualityCenter,andServiceDesk,IssueTrack,JIRA,Azure Training:ProjectManagement,ComputerProcessing,UnderwritingHomeowner,andAuto Education2 PageWorcesterCountyInsuranceInstitute,WorcesterMAINS21Certification2000GeneralUnderwritingCertification1998ComputerProcessingInstitute,WillimanticCTComputerandInformationSciencesandSupportServices1991 NorwichFreeAcademy,NorwichCTGeneralBusinessDiploma19843 Page