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Title Property Management Customer Service
Target Location US-FL-Tampa
Email Available with paid plan
Phone Available with paid plan
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EMPLOYMENT HISTORYAssistant Bar ManagerEast Side Bistro, Orlando, FL  Aug Street Address  - Nov 2020Candidate's Name
Connective Human, St. Petersburg, FL  Feb Street Address  - Nov 2020 Lead ServerMetro Diner, St. Petersburg, FL  Jul Street Address   PHONE NUMBER AVAILABLE  EMAIL AVAILABLE Ashleigh Woirol-hudsonProperty management31 years old, Driving license W643002927840Property management professional with over 12 years of experience, skilled in customer service, budgeting, and quality improvement. Demonstrated success in enhancing tenant experiences and boosting revenue through strategic account and property management at Kiwi Rentals. Committed to leveraging extensive background in event planning and safety compliance to drive operational excellence and tenant satisfaction. Revitalized bar operations at East Side Bistro as Assistant Bar Manager Introduced innovative strategies and signature drinks Boosted customer engagement via unique eventsElevated facility standards to meet health and sanitation regulations Led a renovation project that expanded bar capacity and enhanced customer experience. Streamlined inventory management, reducing waste and costs. Pioneered a loyalty program that increased repeat customers. Enhanced drink recipes, improving quality and guest satisfaction. Coordinated with kitchen staff to optimize service flow. Implemented digital menus, speeding up order times. Coordinated event logistics, managing vendors, timelines, and budgets. Designed and implemented marketing strategies, boosting event attendance while reducing costs. Oversaw venue scheduling and accommodation arrangements, ensuring smooth event operations. Expedited event setup processes, reducing preparation time by 20%. Provided real-time problem-solving during events to ensure smooth operations. Pioneered the use of digital tools for event planning, boosting efficiency. Monitored event compliance with safety regulations, ensuring zero incidents. Introduced digital event planning tools, significantly boosting productivity. Ensured strict adherence to safety protocols, maintaining a record of zero incidents. Analyzed marketing strategies to increase event attendance while cutting costs. Effectively managed vendor relationships to streamline event logistics. Spearheaded a team of 10+ servers, promoting a synergistic and productive work environment Implemented stringent cleanliness protocols for restaurant utensils and equipment Exemplified superior customer service, augmenting the dining experience and driving sales growth Enforced age verification procedures for alcohol service, ensuring regulatory compliance Mentored new hires, building a competent and efficient team Lead ServerWinghouse Bar & Grill, St. Petersburg, FL  Aug 2011 - Jan 2015 Owner/operatorArbpro tree service, Saint Petersburg  Apr 2020 - Sep 2023 Property managementKiwi rentals, Treasure island  Aug 2022Law office assistantLopez law group, Saint Petersburg  Jan 2021 - Jan 2022 Monitored compliance with health regulations in food handling and sanitation to ensure guest safety. Initiated a customer feedback strategy that boosted satisfaction scores by adapting service based on real-time responses.Mentored new staff, fostering a supportive environment that accelerated skill development and team cohesion. Developed a dynamic menu presentation technique that increased upselling of specials and desserts. Led a team of 10+ servers, fostering a collaborative environment Ensured customer satisfaction by providing high-quality service to a high volume of daily customers Managed the opening and closing procedures of the store/bar Implemented a system to improve service quality and meet customer expectations Increased restaurant sales by suggesting additional items to customers Enhanced team efficiency by initiating streamlined service protocols. Enforced compliance with health regulations, ensuring a safe dining environment. Mentored over 10 new staff, enhancing their skills and confidence in service delivery. Introduced a digital ordering system, reducing wait times and improving customer satisfaction. Optimized seating arrangements to maximize space and boost daily turnover rates. Contributed to local economy by creating 10 new jobs Enhanced community aesthetics through superior tree services Promoted sustainable practices, reducing company's carbon footprint Administered property functions at Kiwi RentalsAugmented revenue via effective account management Upgraded property maintenance, enhancing tenant experience Boosted Google review scores, improving online presence Refined booking and reservation proceduresManaged communication, handling all incoming calls with professionalism and efficiency Assisted attorneys, providing critical support for case preparation Maintained an organized office environment, ensuring optimal productivity Led team to exceed sales targets by 15% through strategic client engagement. Boosted office efficiency by streamlining case file system. Enhanced case strategy through meticulous research support. Supported client relations, ensuring satisfaction and trust. Managed detailed legal documentation, ensuring accuracy and compliance. Pioneered a client data management system that improved retrieval time by 20%. EDUCATIONBachelors in scienceSt Petersburg College, St. Petersburg  Sep 2023Currently enrolled in school with a 4.0 gpaEstheticianPinellas Technical College-St. Petersburg, St. Petersburg  Nov 2018 - May 2019 Graduated with honorsReal estate licenseBob hogue real estate, St. Petersburg  Dec 2017 - Mar 2018 Need to renew my licenseSKILLSCustomer service BudgetingInventory management Event planningSafety compliance NegotiationMixology Bar OperationsMarketing Strategy Quality ImprovementRenovation Projects Vendor ManagementStrategic Communication Creative Problem-SolvingPublic Relations Time ManagementResource Allocation Logistics CoordinationCustomer Engagement Inventory OptimizationCost Control Risk ManagementTeam Building Financial AnalysisForecasting Data AnalyticsSales Forecasting Supply Chain ManagementLeadership Development Business DevelopmentMarket Research Customer RetentionBusiness Intelligence Quality AssuranceStaff Supervision Menu PlanningInventory Control Facility ManagementEvent Coordination Conflict ResolutionNetworking Problem IdentificationPresentation Skills Public SpeakingProject Coordination

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