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Professional Summary:Versatile and results-driven professional with extensive experience across various industries including insurance, food service management, technical support, retail management, and delivery service. 10087 East County Road 16Slocomb, AL 36375PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEDoorDash, Dothan, AL Delivery Driver01/2022 - PRESENT- Delivered food orders to customers promptly and accurately, ensuring high levels of customer satisfaction.- Managed multiple deliveries efficiently, optimizing routes and maintaining communication with customers.- Handled customer inquiries and resolved issues to enhance the delivery experience.Speedway, LLC, Montgomery, AL Assistant Manager10/2021 - 01/2022- Managed daily operations, including staff positioning, inventory management, and customer service.- Implemented sales strategies to increase revenue and improve store performance.- Handled cash management, financial reporting, and ensured compliance with company policies.Platinum Choice Healthcare, LLC, Boca Raton, FL
Licensed Insurance Agent09-2020 - 10-2021- Guided clients through the process of selecting and enrolling in insurance plans, ensuring they receive the best possible coverage.- Maintained comprehensive knowledge of insurance products and regulations to provide accurate and reliable information.- Maintained detailed and organized files with sensitive information in a safe place of client enrollments and policies.- Built and maintained strong client relationships, leading to high SKILLS- Time Management- Customer Service- Problem-solving- Communication- Leadership- Inventory Management- Financial Management- Team Building- Sales- Customer Relations- Product Knowledge- Negotiation- Technical Support- Appointment Setting- Attention Detail- Multi-taskingrates of client satisfaction and retention.Rush Tech Support, Hypoluxo, FL Appointment Setter/ Computer Tech.01/2020 - 08/2020- Contacted previous clients to offer renewal services and managed minor updates and technical support for their computer systems.- Assisted clients with troubleshooting and resolving technical issues, ensuring minimal downtime and high levels of customer satisfaction.- Coordinated with agents to facilitate client renewals and service upgrades.Taco Bell, Greenacres, FL Shift Lead02/2019 - 01/2020- Supervised and coordinated team members during shifts to ensure efficient operations and high standards of customer service.- Managed inventory, placed orders, and ensured compliance with health and safety regulations.- Trained new employees and provided ongoing support to enhance team performance. |