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Title Customer Service District Manager
Target Location US-MD-Salisbury
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Delmar, DE Street Address  EMAIL AVAILABLE PHONE NUMBER AVAILABLEProfessional Experience:Claires Stores Inc.- Hoffman Estates, IL.Field Merchandiser- October 2022- Present Travel to stores within my assigned route to scan in arriving shipments, maintain area fixture, replenish, remove/scan damages, process markdowns, keep area clean and tidy, complete resets quarterly, communicate changes with department managers and provide regular updates to the district manager. All assignments are provided on Claires Workday App where deadlines are given. All questions are answered and reported, along with pictures of completed assignments, that are submitted daily.Premium Retail Services - Chesterfield, MO.Merchandiser- September 2021 - October 2022 Complete service orders from various manufactures throughout Walmart, using my personal IPhone device. Duties included, placing POP, rotating product on shelves, processing damagesdiscontinued items pricing, inventory adjustments, assembling displays, placing new product and resets.Life Touch Shutterfly Photography- Salisbury, MD.School Photographer/Seasonal - August 2019 - December 2019 Lifetouch Photographers captures smiling faces from preschool, through high school graduations, as well as sports, special events, seniors & yearbooks.  Long distance travel to Maryland & Delaware schools. Photography equipment, set up and tear down at every school event.First Choice Sales & Marketing Group - Memphis, TN. Brand Market Manager - February 2010 - April 2019 Cultivate and sustain optimistic working relationships with clients and staff members.  Accountable for analyzing and developing developed CRM (customer relationship management) strategies to increase marketing and sales metrics on monthly basis  Collaborated with customer service team members to give remarkable service throughout the entire shopping and purchasing experience. Educated customers on product and service offerings. Boscovs - Owings Mill, MD.Department Manager- January 2006-August 2008 Trained, developed, and supervised several employees while also providing analytical support, managing luxury inventory control, and pricing. Exceeded add-on protection coverage sale goals every month. Resolved various product or consumer complaints with excellent communication skills and follow-up. Heightened the customer experience by leading a team of associates in providing strong customer service.EducationMetropolitan Community College, Kansas City, MO May 2002 Associate in Applied Science in Business Management GPA 3.0Related Coursework: Business Communications Computer Concepts and Applications Marketing Legal Environment of BusinessAwards/Certifications: Most Valuable Brand Ambassador Award Time Management Certificate

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