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Candidate's Name  2748 Logan Ave, Des Moines, IA 50317 Ph: 5157290018 EMAIL AVAILABLE Professional Summary Seasoned call center / customer service with more than 25 years of experience in fast- paced call center / customer service. Excellent voice and people skills. Track record of achieving exceptional results in generating leads and inbound/ outbound sales and customer service positions. Skills English Language Writing Active Listening Customer and Personal Service Reading Comprehension Speaking Time Management  Computers and Electronics Service Orientation  Clerical Experience Customer service representative call center Mar 2000- Jan 2016 American siding and windows - Clive, Iowa Complete forms in accordance with company procedures. Customer service representative call center Jan 1981- Mar 3000 Imperial siding and windows - Des Moines, IA  Create, maintain, and enter information into databases. Education General Studies May 1974 East High School Des Moines, IA GPA 3.5. Graduated with distinction.