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P.O. Box Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEP AGE 1IT MANAGEMENT PROFESSIONALQUALIFICATIONS PROFILEResults-driven and performance-focused professional, offering broad-based IT experience; with focus on project management, network architecture, quality control, information assurance, business development, procurement management, and client relations. Commended for building and cultivating positive working relationships with colleagues, vendors, customers, and executives, while leading top-performing teams and implementing high- performance technology solutions. Armed with keen attention to detail and well-defined communication, problem- solving, technical, analytical, multitasking, and decision-making skills. AREAS OF EXPERTISEContinuous Process ImprovementsImplementationQuality AssuranceLAN/WAN OperationsCustomer Service and RelationsPersonnel Supervision and TrainingRisk Assessment and MitigationInformation AssuranceMS ProjectChange ManagementPowerShell ScriptingHyper-Converged SystemsDevelopmentPROFESSIONAL EXPERIENCEGONETSPEED ONEONTA, ALSecurity Engineer 2022PresentResponsible for support of Enterprise Security related IT issues, to include; PC & Laptops, vSphere, VMWare, Switching and Network support. Backup/Disaster Recovery VMware Administration Creation of PowerShell scripts Technical assistance and support Lan/Wan Network Activity and Data Integrity Server support and Production Process PointsKAMTEK, INC. BIRMINGHAM, ALSr. Systems Analyst 20212022Responsible for support of production related IT issues, to include PC & Laptops, vSphere, NetBackup, VMWare Configuration, Switching and Network support. Backup/Disaster Recovery VMware Administration SCCM Administration Production RFID Sequence Creation of PowerShell scripts Technical assistance and support Lan/Wan Network Activity and Data Integrity Server support and Production Process Points Ignition Production System Web FilteringCandidate's Name
P.O. Box 209, Locust Fork, Alabama 35097 PHONE NUMBER AVAILABLE EMAIL AVAILABLE P AGE 2 IS SecurityCOLORMASTERS LLC ALBERTVILLE, ALIT Operations Director 20172021Administration of network connections locally as well as assistance with security requirements, resolution of irregularities, and coordination with communications and automation areas with all levels of management. Facilitation of weekly personnel meeting discussing customer and company goals, which included motivation and training of the workforce. Fulfillment of diverse functions such as client engagement, busine development, capture management, operational delivery, and strategic growth. Efficient handling of daily cost, schedule, and technical performance objectives of IT programs, including the following.Technical assistance and supportLAN/WAN Network engineering,Server administrationIT infrastructure LAN/WAN OperationsAsset management,PowerShell Script CreationApplications developmentCyber securityInformation assuranceKronos administrationCOMPLEX CARE SOLUTIONS, INC. NASHVILLE, TNSystems Administrator / Engineer 20162017Launched the startup firms new project management office, focused on providing high-level risk assessment and mitigation strategies. Directed daily operations, including project scheduling, quality assurance, strategic planning, client/corporate management communications.Function as the communications point for SQL reporting and Development pertaining to Medicare Advantage, Medicaid Managed Long-Term Care.Directed the PMO operations which included meeting request for proposal (RFP) requirements, supervising clients, overseeing profit and loss (P&L) responsibilities, and MS Project milestones.Developed forecast model for our companies multi-million-dollar project currently in progress, (Hyper-Converged Nutanix Solution)Ensure that all software development teams meet the deliverable dates using MS Project, to ensure quality product.Architecting Hyper Convergence solution for current and future expansion of the companys enterprise.Diagnose hardware and software problems to maintain enterprise networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.Designed Storage Area Network solutions for a specialized high security network servicing 2500+ clients.Responsible for and designed backup/restoral plan of 100 Windows 2012 Server platforms, and applications using MS Project to ensure milestones and timelines are met.Function as central communication point for all major incidents in the enterprise, which include responding to all user escalations and utilizing functional product management resources Risk assessments.Python Scripting and supportLAN/WAN Network engineering,Server administrationIT infrastructureCandidate's Name
P.O. Box 209, Locust Fork, Alabama 35097 PHONE NUMBER AVAILABLE EMAIL AVAILABLE P AGE 3Asset management,PowerShell Script CreationCOMMUNITY HEALTH SYSTEMS, INC. (CHS) BIRMINGHAM, AL Incident Manager Systems Administrator 20142016 Spearheaded a new Incident management office to serve new and existing clients with planning, IT assessments, virtualization, storage & network architecture, security assessments and data compliance. Managed technical projects through entire life cycle, from conception through requirements assessment, estimates, proposals, scheduling, deployment, project monitoring, evaluation, technical documentation and user training. Provided on-site customer support, troubleshooting, maintenance and upgrades. Maintained, repaired and upgraded cell phone/microwave towers. Performed online product demonstrations to generate increased business from new and existing customers.Conduct keen monitoring on network and alerts as well as handle the network health and reliability.Function as central communication point for all major incidents in the enterprise, which include responding to all user escalations and utilizing functional product management resources.Facilitate incident management meetings to determine continuous process improvements; and draft and submit incident reports to the Problem Management Team using MS Project to track milestones.Render assistance to queue managers in rerouting misrouted tickets.Python Scripting and supportIT infrastructure LAN/WANAsset management,PowerShell Script CreationCCK ASSOCIATES, LLC CLEVELAND, ALSenior Program/Operations Manager IT Operations Director 20102014 Oversaw operations and managed technical solution deployments, resolved quality and support issues and monitored program costs and schedules, and navigated/addressed constraints. Gathered product specifications for project scope inclusion, ensuring adherence to quality system. Known for developing and executing innovative policies and procedures, and proven track record of increasing revenues, streamlining workflow and creating a team environment to increase productivity. Analyzed and planned solutions to meet server closet and cooling needs of LAN.Rendered professional IT consulting services, as well as systems engineering and adaptive security solutions, to various clients.Efficiently identified, recommended, and streamlined continuous process improvements.Ensuring that all goods and services purchased comply with the companys social sustainability policies.Supervised 100 personnel in charge of all program activity aspects: while hiring and developing new employees.Managed and secured network connections locally; aided with security requirements using MS Project to manage the milestones in each phase; resolved irregularities; and coordinated communications and automation areas with all levels of management.Using MS Project in generating and implementing purchasing strategies and cost baselining.Presided over weekly personnel planning meetings discussing customer and company goals, which included motivating and training the workforce.Oversaw the preparation of purchase orders and subcontracts.Administered daily cost, schedule, and technical performance objectives of IT programs using MS Project, including the following: Technical assistance and support milestones, network engineering milestones, server administration; and IT infrastructure, asset management, applications development, cyber security, and information assurance.Implemented innovative business plans, while proficiently reviewing technical and schedule status and issues.Acted as primary focal point of communication between all logic and government clients.Worked collaboratively with government clients in ensuring the personnels adherence to the companys ethics training and conduct, performance management, compliance training, and currency of certifications. Candidate's Name
P.O. Box 209, Locust Fork, Alabama 35097 PHONE NUMBER AVAILABLE EMAIL AVAILABLE P AGE 4Highlights:Launched the firms new PMO with focus on high-level risk assessments and mitigation strategies.Significantly increased revenues by 25% with more than $650K of new contracts and programs after building and cultivating new client relationships.Successfully designed and installed telecommunications at the Stahlville Community School; thus, resolving remote activities and detachments.Created the firms website; consequently, improving the company market exposure and generating new business.Supervised a new project management office (PMO) serving new and existing clients with storage and network architecture, planning, IT assessment, virtualization, security assessment, using MS Project to track milestones and achievements.Successfully made it possible for the company for serve as one of the premier IT solutions company in the country through quality technical support and enterprise services. NCI Information Systems, Inc RESTON, VAVice President of IT & Medical Operations 19992010Managed software development using MS Project, from conception through product launch, resulting in $945k in initial revenue as well as an ongoing transaction-based revenue stream.I drove systems using MS Project baselining integration and implementation, systems development, and client service delivery.Focused teams on business objectives and tracked progress using MS Project ensuring milestones were completed on time, on budget and with the desired results.I was responsible for establishing and developing strong and collaborative relationships with the product and implementation divisions of Microsoft.I mentored Production Support Manager with leadership styles and management practices used in Information Technology organizations.Assumed multiple roles such as project manager in charge of assisting information technology/information management (IT/IM) customers.I have written processes to improve the efficiency and efficacy of NCI operations at Fort Lewis. I have streamlined the way Software Development Strategies using MS Project milestone management.I provide Systems Analysis & Design and MS Project and continue to be instrumental in leading our Software Deployment Team.Reporting to the Contract Officers Technical Representative (COTR), responsible for leading software development teams on customer projects using MS Project milestone tracking as well as internally driven maintenance projects for all DoDs core products.Coordinate with other internal departments including Quality Assurance, Product Operations, and Production Support.Directed the PMO operations which included meeting request for proposal (RFP) requirements, supervising clients, overseeing profit and loss (P&L) responsibilities, and monitoring expenses.Conducted and managed program management activities while maintaining customer base in multiple states.Expertly trained employees on Material Procurement Receipts, Physical Inspection, Stacking, Maintaining Minimum & Maximum Level of Critical & Fast-Moving Items, and Maintaining All Procurement Documents.Stock Verification, Analysis of Vendor Performance & Price Variance & Purchase related all responsibility. Highlights:Partnered with the United States Department of State in finalizing an electronic health record (EHR) solution to replace an existing program.Created and executed a wide array of strategies optimizing employee potential while ensuring strict compliance with key policies.Achieved commendation from supervisors for accomplishing multiple projects in a timely manner and within budget.Contributed in identifying more than 30 facilities with inside and outside cable plants; and coordinated with the information assurance personnel in monitoring the adherence of buildings to all network security standards. Candidate's Name
P.O. Box 209, Locust Fork, Alabama 35097 PHONE NUMBER AVAILABLE EMAIL AVAILABLE P AGE 5EARLIER CAREERVALLEY COMMUNICATIONS OF MOSES LAKE MOSES LAKE, WA Network Manager; and Telecommunications Site Manager 19961999 UNITED STATES ARMY FT. LEWIS, WA/FT. BLISS, TXTank Commander 19871995EDUCATIONMaster of Science in Business Administration, and Information Assurance and Security Major in Information TechnologyCapella University Minneapolis, MNBachelor of Science in Business Administration and Information Technology Major in Project Management Professional (PMP)Capella University Minneapolis, MNPROFESSIONAL DEVELOPMENTCertified Cyber SecurityISC2Cert#1775351Microsoft Certified Professional (MCP) Microsoft Certified Solutions Expert (MCSE) Microsoft Corporation Redmond, WACertified Marconi/Fore ATM Network EngineerGlobal Knowledge Denver, COITIL v3 CertificationBrainbenchPrimary Leadership Development CourseUnited States Army Ft. Bliss TXAFFILIATIONArmed Forces Communications and Electronics Association (AFCEA) |