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Street Address Branch Bend LnPHONE NUMBER AVAILABLECharlotte, NC Street Address EMAIL AVAILABLECHILD CARE PROFESSIONALPROFILE: Over 23 years of combined experience in childcare, education, and office information. Work well in a team environment to meet both individual and team goals. To obtain an Assistant Administration position at a loving, caring, and open Child Care Facility, where I can grow with my career. Administrative support, professional offering proficiency in Microsoft Office programs. Strong problem solver, who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Able to love and care for children in a learning environment.Assumes the responsibility of administration during the Directors absenceProvides leadership to children engaged in activities and acts as a role model participantDevelops and follows procedures to safeguard the health and safety of childrenAssists Director in planning staff meetings, internal activities and on site events.Shows genuine interest and concern for each childs needs and general well beingEMPLOYMENTLollipop CDC Lead Teacher, 2018-PresentAssisting in the nurturing and development of childrens growth along with caring and showing genuine love for children in an open minded setting. Assisting in accurate records, attendance, registering new students, accepting parent payments. Planning special activities, lesson planning, provide proper care for children, assist in proper education f or children, and apply proper supervision.Key AchievementsSetting up classroom environment for each and every dayProper supervision of classrooms and employeesPost monthly lesson plans to apply proper age appropriate child and developmentPlanned parent involvement in the classroomEstablished long term relationships with parents, staff, and director Attended workshops to assist children in furthering their educationPlanning creative artworkAttending workshops to better educate childrenMinor CleaningTaught education to toddlers and infantsCharlotte Rescue Mission intake Manager 2017-2021General office environment. Lifting and moving the required 25 pounds. Able to lift, stand, walk and sit to use the computer, for an extended period of time. The ability to read close vision, distance vision, color vision, peripheral vision, and depth perception.Key AchievementsInput order details into the ERP systemDirect communication with customers for revisions to purchase orders as requiredCommunicate or status and shipping details to customers and sales teamCoordinate with the dispatch to ensure timely processing and shipment of ordersMiscellaneous administrative duties example filing, scanning, archiving, etcLog metrics data for quality purposesWhat company holidays as business needs necessitateAdhere to the companies, quality management system, as well as domestic and global quality system, regulation, standards, and proceduresUnderstand, relevant security, privacy and compliance principles, and adhere to the regulation, standards and procedures that are in effectHeavens Angels Lead Teacher, 2011- 2018Assisting in the nurturing and development of childrens growth along with caring and showing genuine love for children in an open minded setting. Assisting in accurate records, attendance, registering new students, accepting parent payments. Planning special activities, lesson planning, provide proper care for children, assist in proper education f or children, and apply proper supervision.Key AchievementsSetting up classroom environment for each and every dayProper supervision of classrooms and employeesPost monthly lesson plans to apply proper age appropriate child and developmentPlanned parent involvement in the classroomEstablished long term relationships with parents, staff, and director Attended workshops to assist children in furthering their educationPlanning creative artworkAttending workshops to better educate childrenMinor CleaningTaught education to toddlers and infantsGold Star Academy Lead Teacher, 2010-2011Assisting in the nurturing and development of childrens growth along with caring and showing genuine love for children in an open minded setting. Assisting in accurate records, attendance, registering new students. Planning special activities, lesson planning, provide proper care for children, assist in proper education f or children, and apply proper supervision.Key AchievementsSetting up classroom environment for each and every dayProper supervision of classrooms and employeesPost monthly lesson plans to apply proper age appropriate child and developmentPlanned parent involvement in the classroomEstablished long term relationships with parents, staff, and director Attended workshops to assist children in furthering their educationAttending workshops to better educate childrenMinor CleaningTaught education to toddlers and infantsPresbyterian Hospital (Matthews, NC) Receptionist, 2008-2016Maintained medical records and report statistics when required. Participated in regular staff and educational meetings. Performed other required duties whenever assigned. Trained as a new employee. Registered patients according to hospital protocols. Explained clinic policy to patients while receiving and delivering messages. Handled and managed the continuous flow of information in doctors' offices in health care establishments. Organized and maintained forms and office stationery required for front desk activities. Respected and maintained the privacy and dignity of clients, to assure client confidentiality at all times. Scheduled appointments. Distributed the required information via post, courier, telephone and email. Made spreadsheets, manage data and create documents on computers using desktop publishing programs and digital graphics. (Microsoft Excel and Word experience is a must and 65 WPM typing speed is sufficient.) Schedule patient's hospital admissions, to file and complete medical reports and insurance forms, to pull patient charts, to fill discharge forms, etc. To open the office in the morning, greet patients and agency visitors. To direct patients and medical representatives to the appropriate location and services. (The person should be courteous, polite and helpful to the public and clients; and thus he should be able to manage the reception area efficiently.) To keep the reception area ready for each working day, open the building at the specified time and have all front desk activities fully operational at the start of the business hours. Assisted patients in accurately completing appropriate forms and documents for the required information.Key AchievementsPerformed all the duties mentioned aboveChecked Patients into the roomsProcessed insurance claimsProcessed bill paymentsEDUCATIONECPI College of Technology Charlotte, NC 6/2009-7/2010Diploma-Medical AdministrationGPA 3.65Perfect Attendance AwardsPHI THETHA KAPPADeans ListExternship (96 Hours)Medical TerminologyMedical Law & Ethics (HIPPA Training)Medical Office ProceduresBilling & CodingAdvanced Billing & CodingMedical Office AdministrationPharmacologyAnatomy and Physiology I & II1997-2001 High School DiplomaSPECIAL SKILLSWindows XP, Windows 2000, Microsoft word, Excel, Power Point, Access, Internet, Warm outgoing personality Excellent telephone etiquette, ability to work well under pressure, ability to work accurately and efficiently, ability to interact effectively and in a supportive manner with persons of all backgrounds, knowledge of patient billing procedures Keyboard Speed 50 WPM MS excel NextGen Customer Service SkillsMS Powerpoint MS Access MedisoftTRAININGFirst Aid and CPR certified, Early Childhood Credential, Educational training for the age of school age, Basic School-Age Care Training (BSAC), new staff orientation, playground safety. NC Credentials More than 10 Credits in Early Childhood Education ITS SIDS ITERS/ECERS Playground Safety Food nutritionReferences Available upon request |