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PHONE NUMBER AVAILABLE CellSUMMARY OF QUALIFICATIONSNC ParalegalComputer experience and proficiencies: Microsoft Office (Word, PowerPoint, Excel, Outlook, MS Project); Visio; Oracle; PeopleSoft, SharePoint, Hogan, Westlaw, Hummingbird, CT Summation, Seibel, TRIMS (Archer), SHRP, Tableau, JIRA, Ariba, Agile, Power BI35 years experience drafting, negotiation and analyzing contracts to meet regulatory requirements.Experience with managing multiple projects concurrently with a strong attention to detail. Strong ability to identify initiatives and facilitate action-driven plans. Impeccable ethics and integrity. Highly effective in partnering with a wide variety of organizations, people, and cultures. My top strengths are Context, Achiever, Responsibility, Root Cause Analysis, Detailed and Learner.PROFESSIONAL EXPERIENCEWells Fargo Charlotte, NC Feb 2023 PresentVP, Senior Lead Business Execution Consultant Chief Operating OfficeSupport the Business Leaders in Front Line Operational Risks to oversee, controls, processes, and procedures for submission to the OCC (Office of the Comptroller of the Currency)RCSA regulatory artifact work for Corporate Risk, Consumer Small Business Banking, and Commercial Banking, narratives, proceduresBuild and sustain a strong risk culture including a balanced approach through working in cooperation and consultation with all lines of defense across the Business GroupsOversee 3 contractors on my team, to ensure that their work is accurate, and meeting deadlinesWells Fargo Charlotte, NC April 2019 Feb 2023VP, Tech Business Services Senior Consultant Technology and FinanceResponsible for the Relationship, Oversight, Performance, Compliance, Regulatory, Legal, Financial, and Contractual Obligations of our Vendor PartnersEnsure vendor is monitored, assessed, and complying with established major requirements of both the bank internal and external policies instituted by Regulators. Accountable for protecting customers privacy, and risk exposure.Establish priorities, and accountability to ensure solutions are appropriate. Projects completed with Agile methodology.Responsible for all Third-Party Risk and Compliance Requirements are met which are enforced by the Regulators, and within the Wells Fargo program, and policy as it aligns to our vendor partners. Works with key internal/external partners on risk analysisMeet quarterly with vendor partners, and Chief Information Officers to discuss initiatives, and performance related issues.Wells Fargo Charlotte, NC Feb 2018 April 2019AVP, Operational Risk Consultant 4 Commercial Real EstateFirst Line of Defense for CRE Third Party Risk Management - Responsible for Legal/Financial/Customer/Operational RiskAmerican with Disabilities Act Program Manager which encompasses Digital Properties OversightData Loss Prevention Program SME Manage Internal privacy issues related to the submission of emails containing Wells Fargo confidential or restricted information.Reverse Audit Coordinator Responsible for information request related to Wells Fargo financial/technology, and privacy Information.Info Security partner Backup for the Information Security Officer for CRESpecial ProjectsWells Fargo - Charlotte, NC - Oct 2015 Feb 2018Operational Risk Consultant 3 Wells Fargo Wealth and Investing Management (Retirement)First and Second Line of Defense overseeing the lines of business with all facets of onboarding a new vendor related to OCC, CFPB, FRB, and other regulatory agencies guidelines.Monitoring, Oversight, guidance, and legal risk review of Third-Party Service Providers.Duties include due diligence, compliance, IT systems, and risk related to both regulatory and audit requirements.This position acts as a Third-Party Officer enforcement, and legal requirements as it relates to Retirement vendors.Review Contract content to ensure that the regulatory, policy, and legal language is up to current regulation standards.Wells Fargo Insurance Services - Charlotte, NC- June 2013 Oct 2015Contracts AnalystNegotiating, analyzing, and drafting Property & Casualty Insurance Contracts including SLA, TPAs, and MSAs.Review contracts to meet regulatory and compliance requirements including OFAC, International Law, AML, and other Legal enforcement requirements..TIAA CREF - Charlotte, NC - May 2012 Nov 2012Paralegal (Contract) - Plan DocumentsReview contracts for Operational, Contractual and Compliance Risk pertaining to ERISA Planned Documents.Review Retirement Plan Documents to make sure they are up to date with current Regulations and IRS Codes and standards.Review ISA, TPA, NDAs, and other types of agreementsWorkflow processes and proceduresShumaker, Loop & Kendrick, Charlotte, NC Sept 2011 May 2012Paralegal (Contract) Construction LitigationWELLS FARGO BANK, CHARLOTTE, NC FEB 2010 August 2011Paralegal for Legal Department (Contract)Paralegal for Commercial Deposit DepartmentReview of and Negotiation of Commercial Deposits Contracts, Drafting of Master Service Agreements, Account Disputes, Litigation, Account Documentation, AML, Regulations, RFPs, Bankruptcys and SLAs new and renewal (IT), for Risk to the bankProject managementResearched Legal Information on WestlawDOOSAN INFRACORE INTERNATIONAL, Charlotte, NC Feb 2008 July 2009Executive Assistant / ParalegalSupported multiple executives with appointments, travel arrangements and reporting; included CEO, Director of HR, Director of Global Mobility, Senior General Counsel, Director of Synergy, Senior Tax Manager and SVP of Operations. Held office manager responsibilities.Supported CEO with appointment scheduling, international and domestic travel arrangements, expense reporting, event planning, office purchases and interview scheduling.Supported HR with prospective employees with travel logistics and meeting schedules. Assisted in dashboard reporting for executives. Sent out offer letters and new hire employee paperwork. Worked with outside agencies/headhunters on candidate logistics.Supported Director of Global Mobility with international employees work visa applications and relocation requirements and details.Supported General Counsel with legal paperwork related to leases, state tax incentives and contracts (IT, Trademarks, etc.)Supported Vice Chairman, CIO, Director of Talent Acquisition and Korea-based staff with appointments, travel, projects, budgets and visas.LPL FINANCIAL INSTITUTION SERVICES, Charlotte, NC May 2007 Feb 2008Executive Assistant / Paralegal for ComplianceAssisted Chief Compliance Officer and VP of Compliance with legal duties related to Financial Industry Regulatory Authority (FINRA).Provided extensive travel and meeting planning. Scheduled interviews with candidates and followed up.Provided Paralegal support and interacted with outside audit firms. Compiled paperwork from different departments within the organization. SEC filings.Transamerica Reinsurance Executive Assistance - Contract Position 2006 -2007DASSAULT SYSTEMES, Charlotte, NC 2005 - 2006Executive Assistant / Paralegal for Human ResourcesAssisted Contracts Attorney with IT software, licensing, and SOWs.Supported CEO, Director and Controller as an Executive Assistant, on PowerPoint presentations and meeting and relocation assistance.Held Contract Administrator / Paralegal duties including tax & annual reporting for regulators.Provided HR support for international travel arrangements, dashboard reporting and ad hoc reporting.FIRST CHARTER BANK, Charlotte, NC 2002 - 2005Executive Assistant / Paralegal for IT and Chief Information Officer (CIO),Supported CIO with calendar/appointment setting.Tracked contracts. Created a database of all contracts utilized by the Bank.Composed PowerPoint presentations & prepared and set up audio-visuals for Board Member quarterly meetings.Updated companys intranet site for new employees and for forms as the sole Intranet Site Administrator.Vendor management analysis and cost savings analysis; researched company information and financials for risk to bank.Provided change management reporting for new initiatives; tracked and reported on cost and headcount assigned to new assignments.Administered new hire/promotions/Paid Time off (PTO) tracking and offer letters.Negotiated and managed Service Level Agreements related to all software utilized by Bank.Legal / Brokerage Assistant in Wealth Management (continued)Used legal software for estate planning and legal research.Assisted Attorney/CPA in all aspects of Legal and Accounting work for clients; included compiling assets and data entry into legal software to show clients what was needed to meet retirement, IRAs or tax goals.Took minutes at weekly departmental meetings.Assisted in transferring assets from one financial company to First Charter Wealth Management Accounts by creating the transaction needed to formulate new accounts (IRAs, Brokerage, etc.)Served as Sales Assistant to a Client Advisor; obtained asset information from customers.AMERICAN EXPRESS FINANCIAL ADVISORS, Rhinebeck, NY 1999 2002Financial Office Manager / AssistantSupported Financial Advisors with preparing for customer meetings. Handled aspects of client interaction. Scheduled appointments.Held compliance responsibility for Regulatory reporting with National Association of Securities Dealers (NASD)Assisted in the transactions of trades, corrections and changes. Completed applications for insurance, investments, annuities, IRAs etc. SEC filings.Communicated financial and investment related issues to appropriate departments to establish exemplary customer service.PIUS XII / HOLY CROSS, Rhinecliff, NY 1998 1999Administrative Assistant for Social Service DepartmentAssisted Social Workers with court documentation, appointments, and securing warrants. Accountable for the demographic, medical and background history of the residents. Assisted Psychiatrists and Psychologist with transcription of documentation relating to the diagnosis and treatment of residents.NORTHERN DUTCHESS HOSPITAL Rhinebeck, NY 1993 1997Admitting Coordinator (part-time)Responsible for all admission paperwork. Accountable for hospital census to forecast availability of patient beds. Handled data entry of demographic, insurance and employment information. Pre-registered patients for surgery, ordered lab work. Prepared charts for surgeries.MERRILL LYNCH & COMPANY, Poughkeepsie, NY 1989 1993Executive Assistant to Resident Vice PresidentConducted all reports needed for branch office and logistics for office space. Responsible for Human Resources paperwork for new hires including benefits liaison, background checks, salary and title changes. Personnel related duties (attendance & personnel records). Responsible for U-4 reporting to FINRA formerly SEC and distribution of leads. Handled client complaints and problems. Helped supervise 5 Administrative Assistants.EDUCATION & PROFESSIONAL TRAININGNC Paralegal, UNC Wilmington, Wilmington, NCProfessional Training: Lean Six Sigma Green Belt and Agile ClassesBachelors Degree, Fashion Institute of Technology, New York, NY and UNC Wilmington, Wilmington NCAssociate degree, Business Administration, Kingsborough Community College, Brooklyn, NY |