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Denver, ColoradoPHONE NUMBER AVAILABLE EMAIL AVAILABLESKILLSEmbraces challenges and changes in priority, providing significant results and high levels of accuracy.Works well in a team, contributing ideas and cooperating with others to achieve common goals.Meticulous and detail-oriented professional with an eye for accuracy.An effective written and verbal communicator.Software expertise (Word, excel).Prioritizes tasks effectively, ensuring maximize productivity.EXPERIENCEDisbursement Specialist MARCH 2023-JUNE 2024ADP El Paso, TXPrepped incoming mail for scanning prioritizing certified mail to adhere to a 24 hour handling timeIndexed checks into wage garnishment record systemResponsible for processing 90-day notices for uncashed checksUtilized systems for researching agency refund checksResponsible for directing non-payable checks and notification letter to accurate clients/agenciesResponsible for organizing checks in numerical order to expedite the depositing processHandled voiding, refunding, and reissuing of the funds based on appropriate action neededCashier/Patient Accountant JANUARY 2022-FEBRUARY 2023UMC El Paso, TXEngaged customers in pleasant conversation while completing cash register transactions.Post patient paymentsAnalyze EOB's and change insurance if mismatchedAssist with unallocated accounts and credit transfersResponsible to accepting liens and report liens to upper management to get approval to deposit checksResponsible for all mail and deposit checks for both UMC/EPCHHandle all cash for armored services sent back to bankAccept am/pm batches and report to excel spreadsheetAssist all staff with accounts needs and batches mistakesBalanced cash drawer at beginning and end of each shiftSales Associate OCTOBER 2020-MAY 2021Full Beauty El Paso, TXDemonstrated selling experience in fast-paced, service-oriented retail setting.Assisted customers with sales and service needs.Helped customers navigate catalogue/website, complete sales and process returns.Informed customers of promotions and special offers to increase sales.Resolved customer concerns using strong communication and conflict management skills.Actively listened to customer concerns, addressing issues promptly and professionally.Promoted current sales promotions and special offers to increase revenue.Assisted customers in finding suitable products according to their needs.Medical Receptionist AUGUST 2018-MAY 2020Orthopedic Associates Denver, COProtected patient data through strict compliance with HIPAA requirements.Maintained neat lobby areas and greeted each person promptly.Verified patients' insurance coverage and followed up on missing and incorrect information to help streamline billing.Relayed messages and transferred records between staff and offices to facilitate effective patient care.Informed medical assistants regarding arrival and delays of patients to maintain smooth flow of schedule.Gathered information from patients, processed registration paperwork and collected payments.Assisted with maintaining break room stocked and clean.Confirmed upcoming appointments with patients via phone or email reminders.Scheduled patient appointments in EMR system.EDUCATIONMedical Administrative AssistantPima Medical Institute, DenverReferences available upon requestMay 2018