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Woodburn, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceCustomer Service RepresentativeNorth American Cold Storage - Woodburn, INJanuary 2021 to September 2023Customer Service with many years of different areas of experience. Some include: telephone customer service, sales, technical support, and customer care. Familiar with customer service software, documentation, conflict resolution, and possess a positive attitude with effective communication.(Currently laid off)Patient Care TechnicianParkview Medical Center - Fort Wayne, INJune 2020 to December 2021Patient care, vitals, glucose checks, EPIC software, Outlook, and knowledge of computer systems. Staff CoordinatorHome Is Where The Heart Is Home Care, LLC - Fort Wayne, IN September 2019 to December 2019Staffing, hiring, assisting in the field.Collections SpecialistShared Services Center - Fort Wayne, INDecember 2017 to May 2019Patient Financial Services, provides support in the research of all patient accounts that have been filed with an insurance company. Provides assistance in other related special projects. Performs miscellaneous office support functions.Certified Home Health Aide (CHHA)True Care - Auburn, INFebruary 2016 to December 2017Certified Home Health Aid- monitor patient condition by observing physical and mental condition, blood sugar monitoring, blood pressure readings, intake and output, and exercise. Helps patients care for themselves by teaching use of cane or walker, special techniques and equipment for personal hygiene. Admissions CounselorJob Corps - Fort Wayne, INMay 2015 to March 2017Implementing a local outreach program to ensure a sufficient number of referrals. Reviews and assesses all application materials and personal observations to make an informed judgment about applicant's suitability for the program.Legal Litigation Assistant-LitigationBlackburn and Green Attorneys - Fort Wayne, INApril 2012 to 2015scheduling mediations, depositions, transcribing dictations, customer service with clients, attorneys, claim adjusters, maintaining multiple attorney schedules, and trial preparation. Medical Assistant/Lab Technician/EMG TechnicianInquest Health Systems - Fort Wayne, INJune 2011 to April 2012Prepare patients for examinations; take medical histories, assist the physician during the examination. Conduct urine drug screens, perform EMG/Nerve conduction studies, collect laboratory specimens, and handle medical records, some coding and phlebotomy. Executive Assistant to CEO/PresidentEnzyme Consultants Organization - Fort Wayne, INDecember 2007 to August 2010Provide administrative support, customer service, processing new employee hires, accounts payable/ receivable, P&L. **Highly proficient in Microsoft Word, Excel, PowerPoint. Senior Loan ProcessorUnion Pacific Mortgage - Fort Wayne, INDecember 2003 to March 2006Interviewed loan applicants to elicit information; investigated applicants' backgrounds and verified references; prepared loan requested papers. EducationBachelor's of Science in Addiction CounselingCity Vision CollegeMay 2014Associate of Applied Science in Medical AssistantHarrison CollegeJune 2009Skills EMR systems Administrative experience Personal assistant experience Epic Accounts receivable Microsoft Excel Profit & loss Medical records Accounts payable Specimen collection / processing Litigation Microsoft Word Transcription Microsoft Powerpoint Laboratory experience Microsoft Outlook Research Medical scheduling Home care Vital signs Customer service Organizational skills Phone etiquette Microsoft Office Patient CareAdditional InformationSkills Transcription Customer Service Home Care Patient Care EMR Systems Vital Signs Scheduling Laboratory Experience Medical Records Personal Assistant Experience Microsoft Excel Microsoft Word Phone etiquette Microsoft Outlook |