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Ready to workCouncil Bluffs, IA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am a very responsible and trustworthy individual. I take pride in working hard and always doing my best work.Authorized to work in the US for any employerWork ExperienceManagerMcdonalds - Council Bluffs, IAJuly 2014 to February 2017 Food safety check Train crew on proper procedures New employee orientation Deposits Handled day-to-day operations Responsible for customer relations Handled drawer cash outs Handled opening and closing of restaurantCall Center AgentPinnacle Telemarketing - Council Bluffs, IAMarch 2012 to February 2014 took donations for political representatives renewed subscriptions for Angis List clients made political calls made out going calls for clientsEducationSome college in Human Resource ManagementIowa Western Community College - Council Bluffs, IA August 2018 to May 2019Skills Microsoft Word Training Inventory Control Customer Service Typing Cold Calling Employee Orientation Management Telemarketing Cash handling Human Resources Recruiting Time management English Interviewing Leadership Microsoft Office Computer skills Sales Laundry Cooking Cleaning Experience Microsoft Outlook Data entry Clerical experience Word processingCertifications and LicensesAdministrative Assistant CertificateApril 2024 to PresentReceived my certification through Iowa Western Community College AssessmentsCall center customer service CompletedOctober 2021Demonstrating customer service skills in a call center setting Full results: CompletedBookkeeping ProficientNovember 2022Calculating and determining the accuracy of financial data Full results: ProficientBasic computer skills ProficientNovember 2022Performing basic computer operations and troubleshooting common problems Full results: ProficientAdministrative assistant/receptionist Proficient October 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientCleaner fit ProficientAugust 2022Measures the traits that are important for successful cleaners Full results: ProficientWork style: Reliability ProficientJanuary 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientRestaurant manager ProficientNovember 2022Managing restaurant staff and meeting customer expectations Full results: ProficientManagement & leadership skills: Impact & influence Proficient September 2021Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientAttention to detail ProficientJuly 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientOffice manager ProficientApril 2021Scheduling and budgetingFull results: ProficientCustomer service ProficientMay 2021Identifying and resolving common customer issuesFull results: ProficientCustomer focus & orientation ProficientJune 2021Responding to customer situations with sensitivity Full results: ProficientHome health aide skills ProficientJuly 2022Providing care to patients in a home settingFull results: ProficientWorking with MS Word documents ProficientSeptember 2021Knowledge of various Microsoft Word features, functions, and techniques Full results: ProficientWork style: Professionalism ProficientOctober 2021Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |