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Candidate's Name
Customer ServiceStreet Address  Chancellor StreetPhiladelphia, PA Street Address
PHONE NUMBER AVAILABLE (cell)EMAIL AVAILABLESKILLSMy objective is to provide My customer service skills and abilities to customers by giving the most satisfaction of services according to the customer needs, obligations off the company, and meeting the expected customer service goals required of me. ExperienceFedEx GroundLester, PA (Tinicum Township)-Package Handler (Preload)Dec 2023 - March 2024 Loading various packages onto trucks, small sort, heavy IRLs(irregular packages) Data control of packagesCSC- Contemporary Services CorporationPhiladelphia, PA- Event Security Staff - SeasonalApr 2015 - Present Coordinated with all departments, vendors, event planners, staff and security, and acted as a liaison between client and staff for all aspects of events. Security Staff: responsible for greeting guests, scanning tickets and escorting guests to their seats, ensured the safety and security of all guests, artists, and all other staff members throughout an event. UPS Package Handler (Small Sort)UPS - Philadelphia, PAMay 2021 to August 2021 As a package handler of UPS, I am responsible for distribution of small sorting packages in a timely manner. Separating the small packages from the bigger packages. Once the tote of small sort packages are filled, place them on the belt. Unjam the belt if it gets jammed and remember to stay hydrated. This job can be a workout and can cause you to sweat a lot so be sure you drink plenty of water.Amazon Fulfillment Associate -Amazon Prime Shopper at Whole Foods- Philadelphia PAMarch 2020 to January 2022 As an Amazon Prime Now Shopper of Amazon/Whole Foods, I am responsible for receiving, packing and staging the grocery orders in a timely fashion. Ensured that the customer receives all of their items when they come pick up their groceries at the store during drop-offs. Completing cleaner tasks and non-inventory tasks when it comes on the work phone every few hours. Return the groceries items (which are called "go-backs") that the costumer didn't accept as a replacement. Always have 100% replacements and your U.P.H. (Units Per Hour) at 59 or higher. If there are unstaged bags on the return shelf, it will be a"re-pick" meaning you will have to open the bags, check each item to make sure it is salvageable, scan the items on the list to check if they are items missing, re-pick any missing items in the order.Allied Universal-Unarmed Security- Philadelphia, PAFebruary 2019 to June 2019 As a security officer of the Philadelphia Museum of Art, I am responsible for securing the environment and to preserve the artwork for future generations to come, asking visitors to stand 18 inches or at arms length of the artwork, to place their bag on either side of the shoulder or on both shoulders in front of them and to discard all food and drinks before entering any galleries to avoid any art incidents. Documented reports of suspicious activity Enforced security regulations Ensured prohibited items were not brought into building/galleries Wrote logs and incident reports Followed all security and safety regulationsU.S. Security Care, Inc., Blue Bell, PA - Security Supervisor - SeasonalSep 2012 - Sep 2016 As a security supervisor I am responsible for the supervision of security personnel in providing a safe and secure environment during special events.2 Life Talent, Atlantic City, NJ - Entertainer/ Dancer/ Hostess - SeasonalDec 2011 - Nov 2015 Given my prior experience in the entertainment industry, I was hired to assist in the Dec. 2012 launch of 2Life Talent Entertainment Company. Provided quality entertainment to clients for corporate entertainment and business events, social events, weddings and ongoing casino entertainment for ProductionCompanny.Philly PAWS, Philadelphia, Pa -Volunteer-July 2010-Sept 2012 Caring for animals in need of a good & loving forever family home. Helping with adoptions, charity and fundraising events. Cleaning and washing out cats and dog dishes, washing their bedding, stuffed toys and cleaning out kennels. Walking the dog, giving the dog and cats playtime and exercise with lots of love and care.EDUCATIONWest Philadelphia High School, Philadelphia, PA -DiplomaSep 2001 - Jun 2005My education is a high school diploma. I have expectations of going to college. My overall high school GPA was a 3.4Certifications / LicensesHeartsaver First Aid CPR AEDOctober 2018 to October 2020I have successfully completed the cognitive and skills evaluations in accordance with the curriculum of the American Heart Association Heartsaver First Aid CPR AED Program.VOLUNTEER WORKI've done a lot of volunteer work and I'm experienced with computers, communication, phones, kids, pets and customer service.Volunteer Work at Philadelphia Animal Welfare and Society (PAWS)-Following safety procedures- Learn about animal behavior and working with animals directly-Train in the pet adoption procedure.