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Title Care Manager Office Assistant
Target Location US-PA-Pittsburgh
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Monongahela, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHelping patients one at a time to help achieve their goals. Letting them know that they are worth it. That anyone can achieve anything they put their mind to as long as they put the work in. My passion is helping others this is where I am ment to be.Willing to relocate: AnywhereWork ExperienceCare ManagerCROSSROADS TREATMENT CENTER-Canonsburg, PAJuly 2023 to June 2024Providing care to patients that are on MAT. Connecting them to community resources that are available. Making referrals if needed for higher level of care. Making sure all basic needs are being met. Providing harm reduction supplies. Documenting all encounters with said patients. Actively participating in community outreach. Completed multiple training sessions. Within seven months of working at Crossroads I was promoted from a Front Office Assistant to a Care Manager. With a twenty one percent pay increase.CRSCROSSROADS TREATMENT CENTER-Canonsburg, PANovember 2023 to February 2024Promoted to CRS part-time while also continuing as a Care Manager with another eight percent increase in pay. Providing peer support services sharing parts of my recovery story as needed. Meeting patients where they are and guiding them in their recovery including harm reduction. Helping patients by actively listening using motivational interviewing. Facilitating online peer recovery meetings. Front Office AssistantCROSSROADS TREATMENT CENTER-Canonsburg, PANovember 2022 to July 2023Checking patients into clinic. Making appointments, ordering drug screens, using Microsoft word. Handling toxicology samples for patients that are on MAT. Restaurant ServerEat'n Park Hospitality Group-MonogahelaOctober 2019 to March 2023I serve guests with a smile and make their dinning experience the greatest ever. I was asked to be a cover manager within my first three months of being on the job. I enjoy working together as a team with my fellow coworkers. Handled a high volume of customers regularly Welcomed guests as they arrived Took orders Prepped orders, breakfast, lunch and dinner Served food Checked on guests frequently Set up payments by POS Bussed tables Kept the restaurant clean and sanitarySelf Employed OwnerMissys cleaning services-Monongahela, PASeptember 2003 to November 2012Provided excellent cleaning services to commercial and residential clients. Managed scheduling, routing,and customer service. Thoroughly sanitizing everything from top to bottom left to right. EducationGEDUnion Local High School - Morristown, OHSkills POS Busser Bartending Serving Experience Commercial Cleaning Food Safety Food Service Restaurant Experience Microsoft Word Communication skills Host/Hostess Motivational Interviewing Case ManagementCertifications and LicensesCertification in nutrition from Penn State University May 1996 to PresentCertified recovery specialist certificationApril 2023 to April 2025I have my CRS certification since April of 2023. My passion is helping others as I was helped. I have been in recovery for over five years.AssessmentsSupervisory skills: Motivating & assessing employees  Proficient July 2022Motivating others to achieve objectives and identifying improvements or corrective actions Full results: ProficientCustomer focus & orientation  ProficientJuly 2022Responding to customer situations with sensitivity Full results: ProficientBasic computer skills  ProficientJuly 2022Performing basic computer operations and troubleshooting common problems Full results: ProficientTeamwork: Interpersonal skills  ProficientJuly 2022Responding to challenging team situations at workFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.GroupsAmerican legion Post 212 Donora PaJune 2018 to PresentMember of the women's auxiliary. Volunteer for Civic duties.

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