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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLEExperienceSUBSTITUTE TEACHERMORGAN HUNTER EDUCATION - Overland Park, KS Jan 2024 - PresentEffectively manage classroom and maintain positive learning environment for students K-12 in absence of teacher.Contribute to student learning, growth, and advancement.Demonstrate familiarity with multiple subject areas working within existing learning structures, processes and protocols to enable students to excel.Working familiarity with assistive technologies.Communicate effectively with students to maintain proper classroom decorum.HUMAN RESOURCE PROFESSIONAL Nov 2007 - Apr 2023BIT SOLUTIONS - Hartford, CTRecruited for new IT startup, guiding the organization and management through a full spectrum of HR operations, systems, and programs. Worked with senior staff to create HR policies and procedures; recruit employees; create group benefits databases; and develop orientation, training and incentive programs.Recruiting, onboarding, orientation, training, employee retention.Developed and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.Assisted in the writing and revision of job descriptions across all levels. "Shadowed" and interviewed employees to construct an accurate picture of the duties and skills required for each position. Involved in the development and roll out of HRIS system to streamline operations.Served as the liaison between internal and external clients, forging and nurturing relationships with a portfolio of key accounts to ensure customer retention.English Teacher, (ESOL) Elementary Level Aug 2005 - Aug 2007LEBANESE AMERICAN SCHOOL - UAEExceled in this position providing daily instruction in the language arts, grammar, and culture to a diverse group of students (including refugees) grades 2-6.Designed and implemented lesson plans that allowed students to exceed while building confidence and enthusiasm.Assisted in the development and coordination of ESL training material. Managed challenging classroom situations.Developed rapport with parents, maintaining open lines of communication to encourage student motivation.Collaborated with administration to gain diverse teaching and classroom management skills.SENIOR ACCOUNTING ANALYST - NATIONAL ACCOUNTS GROUP Jan 1991 - Jan 2001THE TRAVELERS INSURANCE COMPANY - Hartford, CTOversaw all financial aspects of account reconciliation for the large accounts market for Guarantee Cost and Loss Sensitive Products, including accounts such as Nokia and Enterprise Rent-a-Car. Responsible for payment reconciliation, outstanding collectible management, and auditing.Provided extensive customer service support to field marketing, agents, and underwriters.Analyzed and prepared financial and statistical data for month-end reports.Maintained high level of customer service to policyholders through solid knowledge of managed health care plan design and life insurance products.Coordinated with multiple teams on various auditing projects, traveling to job sites to assist with any "mission critical" projects that required special attention.Prioritized and monitored performance of internal resources in order to meet deadlines.Assisted in data conversion of accounts to new automated accounting system.RESEARCH ANALYST - SYSTEMS DEVELOPMENT Jan 1990 - Jan 1991CIGNA CORPORATION - Bloomfield, CTAnalyzed and resolved discrepancies associated with the claims processing and accounting systems.Developed and implemented test plans and business specifications for enhancement and modification to the claims processing systems.Prepared time and cost projection sheets and monitoring scopes and specifications for any necessary system modifications.Managed projects with a diverse group of competencies, working with teams on effective methods of communication to ensure project status updates were in place to meet deadlines.TEAM LEADERCIGNA CORPORATION - Bloomfield, CTJan 1989 - Jan 1990Supervised team of claims processors in area of medical claims and reimbursement within call center setting Trained and supervised team on the research and processing of claims according to guidelines and benefits.Assisted in training of new hires.Third party administrator knowledge and experience.Responsible for accurate and timely daily reports based on production results.Knowledge and use of ICD-9, ICD-10, and CPT coding.Skills & SpecializationRecruitment, Training, Team Building, Technical Writing, Mentoring, Employee Development, Communication, Customer Service, Account Management, Academic Curriculum Development, ESL Instruction, English Teacher, Classroom ManagementEducationCentral Ct State UniversityBachelor of Science - Business Administration, FinanceCertificationHuman Resource Management and Training Substitute Teacher License State of KansasMiracle Consultants, London, UKCorporate SellingMiracle Consultants, London, UKEmployee Benefits and Insurance ProductsThe Travelers Insurance Co., Hartford, CT |
