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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE C: PHONE NUMBER AVAILABLE Atlanta, GA Street Address
SummaryHighly motivated operations professional with 10+ years of experience, excellent mentorship, coaching and compassion skills that delivers the business financial goals. Problem solving and conflict resolution are strong traits. Strong history of designing, developing, implementing, and executing successful business strategies while creating new jobs and processes that meet the standard operating procedures. Met or exceeded financial goals through planning and executing budgets. I am a fast learner that thrives under pressure and has the ability to create new solutions. ActivityExperienceLife Time Fitness Inc. Atlanta, GAFacility Operations Manager Area Lead07/2014 - 04/2024 Used leveling system to track and monitor career path of team members Successfully trained, developed and promoted assistant operations managers. On-boarded, Trained, and Developed new Facility Operation Managers for multiple regions Managed monthly, quarterly, and yearly budgets (KPI's) to meet set targets. Conducted Facility audits throughout region. Assessed facility conditions and developed detailed action plans to address issues on scale of priority. Assisted other FOM's in developing detailed monthly/quarterly plans. Connected weekly to review and reported any feedback or concerns to Area Director, General Manager and Regional Manager. Oversee maintenance and repair projects of the club, which includes maintaining communication with all departments to monitor condition Built strong relationships with vendors and facility maintenance contractors. Created POs for various R&M projects within Service Channel Strong working knowledge of commercial cleaning equipment. (Power washers, carpet extractors, floor scrubbers) General knowledge of HVAC and refrigeration systems. Addressed member issues using Medallia NPS tracking. Monitored conditions of facilities based of member feedback and scores..Ross Stores. Lawrenceville, GALoss Prevention LeadStock Room Manager10/2013 06/2014 Lead SPS Team in mitigating theft and fraud Partnered with store management in reducing shrink Monitored store inventory and item replenishment Lead stock team in unloading daily deliveriesEducation and TrainingPortland Community College Computer Science Portland, OR 2011 |
