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PHONE NUMBER AVAILABLE, EMAIL AVAILABLEObjectiveTo benefit an organization that can use an experienced professional with exceptional leadership, communication and organizational skills while offering the opportunity for growth and development within the company.Certification/LicensureHVAC Certified (EPA Certified)Fair Housing CertificateEducationIndiana Business College, Indianapolis, INBusiness Administration/Management, 1995-1996Southside High School, Muncie, INHigh School Diploma, May 1987Professional ExperienceMaintenance Director, Autumn Woods Apartments, Indianapolis, INSeptember 2007- PresentAccountable for ensuring proper leadership over all maintenance and service functions for a 424-unit apartment communityResponsible for effectively hiring, training, and managing a team of seven subordinates on siteRecruited by upper management as a trainer to travel to other properties in various states, training on procedures and processes to implement and/or improve on teamwork, efficiencies, and productivityResponsible for monitoring and building a strong safety cultureDemonstrated administration expertise by setting timelines and managing all scheduled workflow activities of maintenance employees and external contractorsDemonstrated skills and knowledge used to improve processes by making them more efficient and cost effectiveRegarded as a subject matter expert and responsible for training maintenance directors at sister propertiesDemonstrated organization skills by maintaining property budget goals by keeping inventory of equipment and suppliesResponsible for receiving work orders and on-call requests then delegating to available technicians to ensure effectively and efficiently completing the tasks in a timely mannerMaintain customer focus by listening and responding to residents needs and maintaining professional interaction with all management, staff, and residentsMaintenance Technician/ Assistant Supervisor, Autumn Woods Apartments, Indianapolis, INJuly 2005 September 2007Perform basic construction, modification, maintenance, and repair work on a variety of buildings, grounds, and equipmentProvide communication and effective interaction with co-workers, managers, subordinates, and the public to give and receive work directionMaintain and prepare apartment move-outs for client move-ins to include painting and cleaning (punch-outs)Ensure proper maintenance of community facilities, shop and garage areas, swimming pool, and storage sitesRespond to call-outs and emergencies in a timely mannerMaintenance Supervisor/Technician, Echo Ridge Apartments, Indianapolis, INFebruary 2003 July 2005Perform basic construction, modification, maintenance, and repair work on a variety of buildings, grounds, and equipmentProvide communication and effective interaction with co-workers, managers, subordinates, and the public to give and receive work directionMaintain and prepare apartment move-outs for client move-ins to include painting and cleaningRespond to call-outs and emergencies in a timely mannerMaintenance Technician, Firethorn Apartments, Indianapolis, INMarch 2000 February 2003Serve as maintenance technician for 400-unit apartment communityProvide minor plumbing and basic maintenance and repair workRespond to call-outs and various maintenance emergency requestsAccomplish ground keeping responsibilities and pool maintenanceMaintenance Technician, Jewish Community Center, Indianapolis, INJune 1997 June 1998Accomplish janitorial tasks to clean, dust, wax, polish facility floors, restrooms, or furnishingsPerform cleaning and janitorial duties, limited grounds maintenance, and minor repair workAssist in sanitation control and safety hazard checks |